"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The most valuable feature is signature-based malware detection."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Easy to use, intelligent, and stable threat detection software."
"There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers."
"CrowdStrike Falcon is effortless to use, and it's a cloud-specific platform. You only need to deploy the light agents on the licensed endpoints, and you're ready to work. Your dashboards will tell you the number of the endpoints being protected and the incidents. There are also incident dashboards with alerts that will tell you about the details."
"It's given me a level of confidence that my network is secure."
"It has definitely minimized resources. When everything was on-prem, there was a lot more work maintaining it. One of the big value tickets: I don't have lists of hundreds of exceptions for certain applications that I have to maintain, add, delete, and move. The very nature of the product has lessened my workload considerably."
"The most valuable feature is the activity dashboard because it gives you a holistic view of your environment from a security standpoint."
"CrowdStrike enables the infrastructure managers to visualize all the events and get information about the network."
"CrowdStrike Falcon's scalability is good. We have thousands of students using this solution."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"It provides good insight into the programs, applications, or websites that may need attention."
"The most functional item that we use is the process to turn off the false flags that it causes."
"A user can continue to add endpoints and the solution will continue to perform well."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"It does a good job of protecting us."
"You can manage all the threats and everything from a centralized dashboard."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"It could be improved in connection with artificial intelligence and IoT."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"I would like to see integration with Cisco Analytics."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"The GUI needs improvement, it's not good."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"This product has issues with the number of false positives that it reports."
"The Integration with tools, SOC tools, could be better."
"The management reporting functionality needs to be improved."
"I would like to see equal support across all versions. Aside from that, I would say most of the features are there."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"It would be nice if the dashboard had some more information upfront, and looked a little better."
"If we have a dashboard capability to uninstall agents, I think that would be great."
"I have experience with a product called SentinelOne, which has a feature that allows for the customization of query languages. I would like to see such a feature for CloudStrike."
"The biggest issue with Falcon as a standalone product is it doesn't have very much reporting."
"They could improve on the false positives, reporting and whitelisting features."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"It's a good solution but some features just need to be updated."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"CylancePROTECT's dashboard could be more user-friendly."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
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CrowdStrike Falcon is ranked 1st in EPP (Endpoint Protection for Business) with 49 reviews while CylancePROTECT is ranked 17th in EPP (Endpoint Protection for Business) with 15 reviews. CrowdStrike Falcon is rated 8.8, while CylancePROTECT is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Speeds up the data collection for our phishing playbooks dramatically". On the other hand, the top reviewer of CylancePROTECT writes "An outstanding product that is pretty spot on and easy to deploy and use". CrowdStrike Falcon is most compared with Microsoft Defender for Endpoint, SentinelOne, Cortex XDR by Palo Alto Networks, Darktrace and Trend Micro XDR, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, SentinelOne, Carbon Black CB Defense, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our CrowdStrike Falcon vs. CylancePROTECT report.
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We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I had a great experience having deployed CrowdStrike to tens of thousands of endpoints. It's easy to deploy and operationalize. It has provided protection against threats that other engines did not catch based on its powerful heuristics and AI.
CrowdStrike does invest heavily in R&D and provides advisory services on endpoint protection.
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.