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CrowdStrike Falcon vs CylancePROTECT comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between CrowdStrike Falcon and CylancePROTECT based on real PeerSpot user reviews.

Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrowdStrike Falcon vs. CylancePROTECT report (Updated: September 2022).
633,572 professionals have used our research since 2012.
Q&A Highlights
Question: What is the biggest difference between CrowdStrike and Cylance?
Answer: Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected.""The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."

More Cisco Secure Endpoint Pros →

"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate.""The most valuable feature of CrowdStrike Falcon is its accuracy.""Scalability hasn't been an issue for us.""The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed.""Easy to use, intelligent, and stable threat detection software.""I have found the connection to search the hosts for detections very useful in CrowdStrike Falcon.""The EDR is amazing and ease of integration with Splunk is a big plus. Integration with BigQuery is also a plus for me and workflow creation is easy. Overall, CrowdStrike Falcon is a great product.""It has definitely minimized resources. When everything was on-prem, there was a lot more work maintaining it. One of the big value tickets: I don't have lists of hundreds of exceptions for certain applications that I have to maintain, add, delete, and move. The very nature of the product has lessened my workload considerably."

More CrowdStrike Falcon Pros →

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting.""The most functional item that we use is the process to turn off the false flags that it causes.""Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable.""The solution is very quick at easily changing the levels of protection for each computer and the server.""CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs.""It provides good insight into the programs, applications, or websites that may need attention.""It is extremely simple to manage and deploy.""One of the best features of the solution is that it's easy to deploy."

More CylancePROTECT Pros →

Cons
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.""I would like to see integration with Cisco Analytics.""The GUI needs improvement, it's not good.""In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something.""They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""This product has issues with the number of false positives that it reports.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."

More Cisco Secure Endpoint Cons →

"I would like them to improve the correlation of data in the search algorithms. When we run an investigation, malware, phishing, etc., I want to look at multiple endpoints at once to correlate that data to see the likenesses, e.g., how are they not alike or what systems and processes are running across those systems? I don't want to have to run the same search in their Spotlight module five, 10, 15, or 100 times to get 100 different results, copy that data out, and then correlate it on my own. In a very simple way, I want to be able to load up a comma-delimited list giving me the spotlight data on these X amount of hosts, letting me search for it quickly. We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host." They did bump up the cores and that did improve performance, but it is still kind of slow to get that Spotlight data. That is probably our biggest pain point. I think that needs some help. I understand this kind of information access is probably not the easiest thing to do. It is probably a big ask depending on how their back-end is setup.""The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need.""I have experience with a product called SentinelOne, which has a feature that allows for the customization of query languages. I would like to see such a feature for CloudStrike.""The price is too high.""It would be nice if the dashboard had some more information upfront, and looked a little better.""CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve.""The management reporting functionality needs to be improved.""I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."

More CrowdStrike Falcon Cons →

"If they can add more features on top of their Persona feature that would be ideal.""The initial deployment was quite complicated.""We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard.""It's a good solution but some features just need to be updated.""They could improve on the false positives, reporting and whitelisting features.""I'd like them to do software distribution too, but they said that that's architecturally not at the product line.""The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening.""While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

More CylancePROTECT Cons →

Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
  • "When comparing to Microsoft, CrowdStrike Falcon is more expensive."
  • "All I can say about the licensing cost is that it's negotiable."
  • "The price is too high."
  • "The pricing is good and there are no costs in addition to the standard licensing fees."
  • "We bought a very small number of licenses, then ran it for a year. We bought a 100 licenses for a year, so we didn't actually do a proof of concept. We just bought them. Then, the next year, we bought 10,000 licenses."
  • "It is an expensive product, but I think it is well worth the investment."
  • "The pricing is not bad. It's on the higher end of the market, but you get what you pay for."
  • More CrowdStrike Falcon Pricing and Cost Advice →

  • "The product cost is about $5, per user, per month."
  • "This cost of the license is approximately $5 USD monthly per user."
  • "It's not so heavily priced; rather, it's average and decent."
  • "We pay our license on a yearly basis and have just renewed for two years."
  • "The license price for this solution could be better. It's on the expensive side."
  • "CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
  • More CylancePROTECT Pricing and Cost Advice →

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    Answers from the Community
    Miriam Tover
    reviewer1066482 - PeerSpot reviewerreviewer1066482 (Managing Director at a consultancy with 1-10 employees)
    Real User

    I had a great experience having deployed CrowdStrike to tens of thousands of endpoints. It's easy to deploy and operationalize. It has provided protection against threats that other engines did not catch based on its powerful heuristics and AI.
    CrowdStrike does invest heavily in R&D and provides advisory services on endpoint protection.

    Dan Brunnquell - PeerSpot reviewerDan Brunnquell
    Real User

    I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.

    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions… more »
    Top Answer:Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing… more »
    Top Answer:The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push… more »
    Top Answer:A user can continue to add endpoints and the solution will continue to perform well.
    Top Answer:I don't have any information in relation to the pricing or the licensing. it's not an aspect of the solution I deal… more »
    Top Answer:Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    CrowdStrike
    Blackberry Protect
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    CrowdStrike is the leader in cloud-delivered next-generation endpoint protection. CrowdStrike has revolutionized endpoint protection by being the first and only company to unify next-generation antivirus (AV), endpoint detection and response (EDR), and a 24/7 managed hunting service — all delivered via a single lightweight agent. 

    Many of the world’s largest organizations already put their trust in CrowdStrike, including three of the 10 largest global companies by revenue, five of the 10 largest financial institutions, three of the top 10 health care providers, and three of the top 10 energy companies.

    Request a free trial here: https://go.crowdstrike.com/try-falcon-prevent

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    Offer
    Learn more about Cisco Secure Endpoint
    Get Fast and Easy Protection Against All Threats

    Protect your organization from all threats - not just malware - even when computers and servers aren’t connected to the internet. Start your free trial and deploy CrowdStrike Falcon within minutes to start receiving full threat protection.

    Learn more about CylancePROTECT
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Information Not Available
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Manufacturing Company11%
    Healthcare Company11%
    Government11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider15%
    Government8%
    Financial Services Firm6%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company18%
    Energy/Utilities Company8%
    Hospitality Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Financial Services Firm8%
    Government7%
    REVIEWERS
    Manufacturing Company28%
    Financial Services Firm17%
    Energy/Utilities Company11%
    Construction Company11%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider16%
    Government7%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise19%
    Large Enterprise55%
    REVIEWERS
    Small Business32%
    Midsize Enterprise23%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise19%
    Large Enterprise57%
    REVIEWERS
    Small Business61%
    Midsize Enterprise12%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise20%
    Large Enterprise52%
    Buyer's Guide
    CrowdStrike Falcon vs. CylancePROTECT
    September 2022
    Find out what your peers are saying about CrowdStrike Falcon vs. CylancePROTECT and other solutions. Updated: September 2022.
    633,572 professionals have used our research since 2012.

    CrowdStrike Falcon is ranked 1st in EPP (Endpoint Protection for Business) with 49 reviews while CylancePROTECT is ranked 17th in EPP (Endpoint Protection for Business) with 15 reviews. CrowdStrike Falcon is rated 8.8, while CylancePROTECT is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Speeds up the data collection for our phishing playbooks dramatically". On the other hand, the top reviewer of CylancePROTECT writes "An outstanding product that is pretty spot on and easy to deploy and use". CrowdStrike Falcon is most compared with Microsoft Defender for Endpoint, SentinelOne, Cortex XDR by Palo Alto Networks, Darktrace and Trend Micro XDR, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, SentinelOne, Carbon Black CB Defense, Cortex XDR by Palo Alto Networks and ESET Endpoint Security. See our CrowdStrike Falcon vs. CylancePROTECT report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.