No more typing reviews! Try our Samantha, our new voice AI agent.

BlackBerry Cylance Cybersecurity vs Cortex XDR by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.5%
Other94.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can manage all the threats and everything from a centralized dashboard."
"It does a good job of protecting us."
"The solution is easy to deploy."
"It works well and covers a good number of the bases you need covered for general cybersecurity and vulnerability management."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The ROI is immense, particularly in less dedicated labor hours, and much more in terms of security, particularly when new security flaws have recently appeared."
"CylancePROTECT is a fairly decent antivirus."
"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"But overall, when we speak about security and protection, they are one of the top providers."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"It integrates well into the environment."
"The protection offered by this product is good, as is the endpoint reporting."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Palo Alto is the core of the security infrastructure in the environment."
 

Cons

"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The problem is, for me, sometimes it creeps into the computers and into the servers that we want to get running."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality."
"They could improve on the false positives, reporting and whitelisting features."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed."
"The solution lags to the real-time scenarios here and there."
"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"It'll help if customization was easier."
"In general, the price could be more competitive."
 

Pricing and Cost Advice

"It's not so heavily priced; rather, it's average and decent."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The solution provides me with competitive pricing."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"I think that the price we are paying is good for what it is."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"This cost of the license is approximately $5 USD monthly per user."
"We pay our license on a yearly basis and have just renewed for two years."
"It has reasonable pricing for the use cases it provides to the company."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"It is "expensive" and flexible."
"This is an expensive solution."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"The solution is expensive. It's pricing is on a yearly-basis."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
893,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
7%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
 

Also Known As

Blackberry Protect
Cyvera, Cortex XDR, Palo Alto Networks Traps
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
CBI Health Group, University Honda, VakifBank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Cortex XDR by Palo Alto Networks and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.