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CrowdStrike Falcon Next-Gen SIEM vs Sentinel comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
CrowdStrike Falcon's impact varied, showing clear ROI for some but unclear results for others, enhancing team cohesion and response speed.
Sentiment score
5.5
Sentinel boosts ROI by tracking user behavior and reducing security costs, with returns often seen within three years.
The impact of this consolidation has resulted in greater team cohesion, greater team efficacy, and greater speed of response.
Security Operations at a financial services firm with 5,001-10,000 employees
The impact on our operations has been positive, as we have moved several functions from another platform into CrowdStrike Falcon Next-Gen SIEM, resulting in savings in both money and time.
IT-Infrastruktur and Cloud at a renewables & environment company with 10,001+ employees
Return on investment with CrowdStrike Falcon Next-Gen SIEM comes from reducing investigation time, consolidating tools, and improving my productivity as an analyst.
InfoSecAnalyst at a renewables & environment company with 10,001+ employees
 

Customer Service

Sentiment score
5.7
CrowdStrike Falcon Next-Gen SIEM support is praised for rapid, skilled, empathetic service and effective issue resolution.
Sentiment score
5.8
Sentinel's customer service is highly rated for quick, effective support, though low-priority and backend support may vary.
What makes the customer service great is that support is both technically sound and empathetic in their understanding of different situations.
Security Operations at a financial services firm with 5,001-10,000 employees
We have never had an issue, and if we ask, somebody answers quickly, either our account rep or if we submit a ticket, they are very quick about getting back to us.
System Administrator at W. O. Grubb Steel Erection, Inc.
The quality is strongest when issues are documented clearly with examples and business impact.
InfoSecAnalyst at a renewables & environment company with 10,001+ employees
The customer support for Sentinel is very good; any tickets logged will be answered immediately within the given timeframe.
Senior Specialist at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
5.9
CrowdStrike Falcon Next-Gen SIEM is highly scalable, user-friendly, and prepared for future growth beyond current organizational needs.
Sentiment score
7.8
Sentinel is highly scalable, integrating with devices and servers easily, though setup challenges exist due to skill gaps.
CrowdStrike Falcon Next-Gen SIEM scales effectively with the growing needs of my organization.
Security Operations at a financial services firm with 5,001-10,000 employees
I would say that CrowdStrike Falcon Next-Gen SIEM scales with the growing needs of my organization.
Avp Cyber Pen Test Master
The scalability of CrowdStrike Falcon Next-Gen SIEM is great as it adapts perfectly well when the number of clients or the volume of data increases.
Manager, Delivery at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
CrowdStrike Falcon Next-Gen SIEM is reliable, with seamless integration, solid performance, minimal downtime, and excellent user ratings.
Sentiment score
8.2
Sentinel is rated highly for stability, though Java RAM issues and network sensitivity sometimes affect its seamless 5,000 events/second performance.
We have never had issues with reliability or it being down or unavailable, or unreasonably long search times.
Cloud And Security Operations Engineer at a hospitality company with 201-500 employees
I have experienced very minimal downtime, crashes, or performance issues with CrowdStrike Falcon Next-Gen SIEM.
Security Operations at a financial services firm with 5,001-10,000 employees
I would describe the stability and reliability of CrowdStrike Falcon Next-Gen SIEM as really good, as it is stable and reliable, triggering everything and figuring out everything, so it saves a lot of time.
Avp Cyber Pen Test Master
 

Room For Improvement

CrowdStrike Falcon SIEM needs better dashboards, automation, storage, licensing flexibility, and more cat-themed threat actor integrations.
Sentinel's unclear security, complex interfaces, and integration issues hinder user experience and compliance, demanding improved customization and dashboards.
An agent that advises me or notifies me what changes have happened since my last login to the platform, what has changed, what errors it has detected, what connector or parsing failures there have been, and that it gives me a prioritization approach indicating which of these failures are more important and where I should start applying fixes or resolving them.
Delivery Lead at a tech vendor with 10,001+ employees
Necessary improvements revolve around being able to store information in third-party repositories and being able to do federated searches without having to connect to third-party systems.
Senior Manager, Delivery at a tech vendor with 10,001+ employees
I would suggest including data normalization, specifically a way to easily normalize data from different sources, as currently you can do it, but it is a little bit more labor-intensive.
System Administrator at W. O. Grubb Steel Erection, Inc.
Price is always a consideration, so the price would be nice if it were lower.
Manager, Customer Success at Coltek Business Soltuions
 

Setup Cost

Sentinel offers flexible subscription pricing with discounts, yet costs align with competitors, suitable for enterprises but pricey for small businesses.
there are cheaper vendors, there are more expensive vendors, but in general, I think it is well positioned.
Manager, Delivery at a tech vendor with 10,001+ employees
This consolidation has helped us free up a huge cost by being able to remove other tools in favor of a single one.
Not Specified at a wholesaler/distributor with 5,001-10,000 employees
There have been cases where it has turned out positive and cases where prices have been higher, depending on the specific circumstances and ecosystem of each client.
Senior Manager, Delivery at a tech vendor with 10,001+ employees
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
Manager, Customer Success at Coltek Business Soltuions
My experience with pricing, setup cost, and licensing shows that while it is a little on the higher side, since it is part of a package for all Microsoft products, I feel it is a better choice comparatively than other SIEMs in the market.
Senior Specialist at a tech vendor with 10,001+ employees
 

Valuable Features

CrowdStrike Falcon Next-Gen SIEM enhances speed, integrates data sources, scales efficiently, and improves detection accuracy, reducing workload.
Sentinel provides comprehensive threat detection and analysis with seamless Microsoft integration, offering real-time insights and scalable security solutions.
CrowdStrike Falcon Next-Gen SIEM has had a significant impact on alert volume, false positives, and analyst workload by using lookup tables to improve detection context.
Security Operations at a financial services firm with 5,001-10,000 employees
CrowdStrike Falcon Next-Gen SIEM has changed the speed at which my team searches, investigates, and responds to security events, with things going from days to minutes or hours.
System Administrator at W. O. Grubb Steel Erection, Inc.
One of the features offered by CrowdStrike Falcon Next-Gen SIEM that is quite useful is Fleet Manager Management, from which I can manage and deploy configurations to LogScale Collectors remotely without needing access to the machines where I collect logs.
Delivery Lead at a tech vendor with 10,001+ employees
Sentinel's best features include that it's a very easy product to use.
Manager, Customer Success at Coltek Business Soltuions
In terms of metrics showing how Sentinel has helped, as part of log filtering, we have reduced around thirty to thirty-five percent of false-positive incident creation.
Senior Specialist at a tech vendor with 10,001+ employees
 

Categories and Ranking

CrowdStrike Falcon Next-Gen...
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Sentinel
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Featured Reviews

KS
IAM Senior Software Engineer at MGM Resorts International
Centralized log onboarding has transformed root-cause analysis and streamlined alert-driven triage
I do not use automations within CrowdStrike Falcon Next-Gen SIEM at this point, but that is something that we want to do in the future. Maybe I did not experiment or did not investigate, but if we can get alerts based upon the CPU utilizations and the metrics over there, probably that would make this one tool used for everything. Actually, the circumstances that prompted my company to explore new SIEM solutions maybe include a point where the storage space or the license that we have, probably compared to other SIEM products, they have more, or the pricing and sales that go into the picture there. Again, that is above my pay grade to comment on, but it probably could be better if we can provide more storage of the data for the license that has been provided for organizations.
PT
Senior Specialist at a tech vendor with 10,001+ employees
Improved incident monitoring has reduced false positives and supports audit-ready reporting
The best features Sentinel offers, in my experience, include the filtering features and the ability to run KQL queries so that I can understand what table has what and when the last log has been monitored and reported. Sentinel has positively impacted my organization by improving monitoring significantly. As a pay-as-you-go service, we are ingesting logs as needed. When the pay-as-you-go service is enabled, we can either ingest whenever there is a spike in the logs, and when there are fewer logs, we can reduce the ingestion. This approach is helpful for both the organization and me. In terms of metrics showing how Sentinel has helped, as part of log filtering, we have reduced around thirty to thirty-five percent of false-positive incident creation. We have also cleared some audits by enabling log retention in Sentinel, allowing us to pull out data for audits when necessary using both hot retention and cold retention. This has helped the organization as a whole.
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Top Industries

By visitors reading reviews
Wholesaler/Distributor
27%
Hospitality Company
26%
Comms Service Provider
17%
Outsourcing Company
7%
Outsourcing Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise17
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Next-Gen SIEM?
Pricing, setup costs, and licensing of CrowdStrike Falcon Next-Gen SIEM is not my area.
What needs improvement with CrowdStrike Falcon Next-Gen SIEM?
I do not use automations within CrowdStrike Falcon Next-Gen SIEM at this point, but that is something that we want to do in the future. Maybe I did not experiment or did not investigate, but if we ...
What is your primary use case for CrowdStrike Falcon Next-Gen SIEM?
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we ensure that we get alerts on time and create dashboards using that data. Our work...
What is your experience regarding pricing and costs for NetIQ Sentinel?
My experience with pricing, setup cost, and licensing shows that while it is a little on the higher side, since it is part of a package for all Microsoft products, I feel it is a better choice comp...
What needs improvement with NetIQ Sentinel?
Sentinel needs minimal improvement, though improvements are ongoing. Everything seems to be functioning perfectly, and I don't have any specific inputs for improvements I would like to see in S...
What is your primary use case for NetIQ Sentinel?
My main use case for Sentinel is that I'm a subject matter expert for Sentinel, specifically for security incident event and event management. I head the SME for SIEM in LTIMindtree for this cu...
 

Also Known As

No data available
NetIQ Sentinel, Novell SIEM
 

Overview

 

Sample Customers

Information Not Available
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about CrowdStrike Falcon Next-Gen SIEM vs. Sentinel and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.