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CrowdStrike Falcon Next-Gen SIEM vs Netsurion comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
CrowdStrike Falcon's impact varied, showing clear ROI for some but unclear results for others, enhancing team cohesion and response speed.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
The impact of this consolidation has resulted in greater team cohesion, greater team efficacy, and greater speed of response.
Security Operations at a financial services firm with 5,001-10,000 employees
I have definitely seen a return on my investment with this solution.
IAM Senior Software Engineer at MGM Resorts International
 

Customer Service

Sentiment score
8.3
CrowdStrike Falcon Next-Gen SIEM support is praised for rapid, skilled, empathetic service and effective issue resolution.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
We have never had an issue, and if we ask, somebody answers quickly, either our account rep or if we submit a ticket, they are very quick about getting back to us.
System Administrator at W. O. Grubb Steel Erection, Inc.
What makes the customer service great is that support is both technically sound and empathetic in their understanding of different situations.
Security Operations at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
8.2
CrowdStrike Falcon Next-Gen SIEM is highly scalable, user-friendly, and prepared for future growth beyond current organizational needs.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
CrowdStrike Falcon Next-Gen SIEM scales effectively with the growing needs of my organization.
Security Operations at a financial services firm with 5,001-10,000 employees
I would say that CrowdStrike Falcon Next-Gen SIEM scales with the growing needs of my organization.
Avp Cyber Pen Test Master
CrowdStrike Falcon Next-Gen SIEM has a capability to scale very long.
IAM Senior Software Engineer at MGM Resorts International
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon Next-Gen SIEM is reliable, with seamless integration, solid performance, minimal downtime, and excellent user ratings.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
I have experienced very minimal downtime, crashes, or performance issues with CrowdStrike Falcon Next-Gen SIEM.
Security Operations at a financial services firm with 5,001-10,000 employees
It can take everything and then normalize it and show it in a way that a user can understand.
IAM Senior Software Engineer at MGM Resorts International
I assess the stability and reliability of CrowdStrike Falcon Next-Gen SIEM as 10 out of 10.
System Administrator at W. O. Grubb Steel Erection, Inc.
 

Room For Improvement

CrowdStrike Falcon SIEM needs better dashboards, automation, storage, licensing flexibility, and more cat-themed threat actor integrations.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
I would suggest including data normalization, specifically a way to easily normalize data from different sources, as currently you can do it, but it is a little bit more labor-intensive.
System Administrator at W. O. Grubb Steel Erection, Inc.
If we can get alerts based upon the CPU utilizations and the metrics over there, probably that would make this one tool used for everything.
IAM Senior Software Engineer at MGM Resorts International
I believe CrowdStrike Falcon Next-Gen SIEM can be improved by continuing on the path it is on.
Security Operations at a financial services firm with 5,001-10,000 employees
 

Setup Cost

Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
 

Valuable Features

CrowdStrike Falcon Next-Gen SIEM enhances speed, integrates data sources, scales efficiently, and improves detection accuracy, reducing workload.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
CrowdStrike Falcon Next-Gen SIEM has changed the speed at which my team searches, investigates, and responds to security events, with things going from days to minutes or hours.
System Administrator at W. O. Grubb Steel Erection, Inc.
CrowdStrike Falcon Next-Gen SIEM has had a significant impact on alert volume, false positives, and analyst workload by using lookup tables to improve detection context.
Security Operations at a financial services firm with 5,001-10,000 employees
CrowdStrike Falcon Next-Gen SIEM has changed the speed at which my team searches, investigates, and responds to security events significantly, as it triggers really fast, allowing us to capture the logs and determine the problem or the alerts.
Avp Cyber Pen Test Master
 

Categories and Ranking

CrowdStrike Falcon Next-Gen...
Ranking in Security Information and Event Management (SIEM)
95th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (20th), SOC as a Service (7th), Managed Detection and Response (MDR) (29th), Extended Detection and Response (XDR) (42nd)
 

Featured Reviews

KS
IAM Senior Software Engineer at MGM Resorts International
Centralized log onboarding has transformed root-cause analysis and streamlined alert-driven triage
I do not use automations within CrowdStrike Falcon Next-Gen SIEM at this point, but that is something that we want to do in the future. Maybe I did not experiment or did not investigate, but if we can get alerts based upon the CPU utilizations and the metrics over there, probably that would make this one tool used for everything. Actually, the circumstances that prompted my company to explore new SIEM solutions maybe include a point where the storage space or the license that we have, probably compared to other SIEM products, they have more, or the pricing and sales that go into the picture there. Again, that is above my pay grade to comment on, but it probably could be better if we can provide more storage of the data for the license that has been provided for organizations.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
19%
Construction Company
12%
Performing Arts
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Next-Gen SIEM?
Pricing, setup costs, and licensing of CrowdStrike Falcon Next-Gen SIEM is not my area.
What needs improvement with CrowdStrike Falcon Next-Gen SIEM?
I do not use automations within CrowdStrike Falcon Next-Gen SIEM at this point, but that is something that we want to do in the future. Maybe I did not experiment or did not investigate, but if we ...
What is your primary use case for CrowdStrike Falcon Next-Gen SIEM?
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we ensure that we get alerts on time and create dashboards using that data. Our work...
Ask a question
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Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about CrowdStrike Falcon Next-Gen SIEM vs. Netsurion and other solutions. Updated: September 2026.
914,351 professionals have used our research since 2012.