Try our new research platform with insights from 80,000+ expert users

CrossBrowserTesting vs Perfecto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Perfecto
Ranking in Functional Testing Tools
16th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Performance Testing Tools (17th), Mobile App Testing Tools (5th), Test Automation Tools (22nd)
 

Mindshare comparison

As of August 2025, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 0.9%, up from 0.9% compared to the previous year. The mindshare of Perfecto is 4.4%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

CN
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Glenford John - PeerSpot reviewer
Saves us $2.6 million per year, provides more efficient testing, and helps us strengthen relationships with vendors
The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable. Perfecto is great at executing cross-platform testing. From a carrier perspective, it's all mobile, but we also have web applications. We used to be able to test on Symbian, Windows OS, Android, and iOS. Today, we can go on a big screen and test on Chrome, Firefox, Explorer, and other browsers. My team leverages Perfecto's reporting and analytics. When we start stress testing an application, we can look at all the reporting that comes from that, and we can tell at what part of the day the app is performing better. Our analytics are very important to us. Presentations are important, so it's good to have reports with graphs that show the time of day or how the app was performing for months at a time. We use those reports to screen capture, go with the data, and to show to upper management. We can do a comparison of one version performance to another version of the application or device performance. We utilize Perfecto's cloud-based lab to test across devices, browsers, and OSs. We are a carrier, so we have our devices with different OS versions of devices. Right now, it's mostly just Apple and Androids. Back in the day, they had many different versions of the OS, but the only other thing on top of that is web-based browsers. We don't test Linux, which is an operating system of Windows. We don't use Perfecto's cloud. We use our own devices because we test on only our organization's devices. Unless we do some kind of competitive analysis, it's not really a test; it's just a comparison to see how other solutions compare to ours. The range of open-source technologies that Perfecto supports is great. I have a team of contractors that report to me and do all the testing for our organization, and that team turns over every couple of years. We mostly utilize the in-house automation that is available for anyone who isn't a great programmer. They have support for all these other drivers, and they have something for non-programmers who want to automate their work, which is amazing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Video recording of the script running in a cloud server."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"It has increased the speed of our regression testing."
"I have found CrossBrowserTesting to be scalable."
"We're working in Agile and we need results ASAP. The fact that the lab provides same-day access to new devices is extremely important to us."
"I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking."
"It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle."
"The quality of our software has improved since we implemented this solution."
"We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices."
"The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream."
"The most valuable feature is automated testing."
"Perfecto has affected our software quality in a good way. It has allowed us to execute on-demand and on-choice. We also track the number of issues that we find in the product. Every single day, we tag the issues that we found. For example, if something was found by automation, that means it was found by a Perfecto execution. Over time, we realized the real value in tracking those numbers. We can see now that we have clearly been finding issues earlier. It has allowed us to catch our defects earlier, thus improving the quality of our applications."
 

Cons

"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"This solution would benefit from faster testing and support for more devices."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"Elements of 'real' mobile/tablet testing could be sped up."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"There should be more detailed training on CrossBrowserTesting."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area."
"The monitoring features, in particular network traffic monitoring, could be improved."
"It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure."
"The flakiness, or the accuracy, of the test execution can be improved. Also, the responsiveness of their cloud lab could be improved as well."
"There was a discussion about having the capability to export the test results to a certain tool that we use in our project. If that were added it would be great not having to manually take screenshots, put them in a document, and share them on the different test management tools."
"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."
"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively."
"If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
"This is an expensive solution compared to others, by 30% to 40%."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"It's definitely on the higher end of prices for this type of service."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Computer Software Company
16%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Comparisons

 

Also Known As

No data available
Perfecto Mobile, Perfecto Web
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Virgin Media, Paychex, Rabobank, R+V, Discover
Find out what your peers are saying about CrossBrowserTesting vs. Perfecto and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.