CRM.io vs IFS Cloud Platform comparison

CRM.io and IFS are both solutions in the CRM category. CRM.io is ranked #162, while IFS is ranked #21 with an average rating of 8.0. Additionally, 87% of IFS users are willing to recommend the solution.

CRM.io

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13 Comparison Views

IFS Cloud Platform

Read 30 IFS Cloud Platform reviews

215 Views
131 Comparison Views

87% willing to recommend

CRM.io

IFS Cloud Platform

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Executive SummaryUpdated on Mar 30, 2025

IFS Cloud Platform and CRM.io compete in business operations, with IFS Cloud focusing on enterprise resource planning and CRM.io on customer relationship management. Based on data comparisons, CRM.io has the upper hand in feature richness and flexibility, but IFS Cloud is valued for its comprehensive toolset and operational integration.

Features: IFS Cloud Platform includes enterprise management features like asset management, supply chain, and project management. CRM.io offers automation, collaboration tools, and customizable dashboards, and integrates with various third-party applications. The primary distinction lies in IFS Cloud's broad industry focus, suitable for diverse operations, whereas CRM.io targets deep CRM functionalities for customer engagement.

Ease of Deployment and Customer Service: CRM.io is known for straightforward deployment supported by extensive training resources and a responsive support team. IFS Cloud requires a more comprehensive deployment process, backed by robust support and tailored service options. CRM.io's simplicity and customer service are advantageous for rapid implementation needs.

Pricing and ROI: IFS Cloud involves a more significant initial setup investment, offering a wide range of solutions that can optimize company operations and provide long-term ROI. CRM.io presents a cost-effective setup that aligns with specific CRM enhancements, offering quick returns due to its focused feature set for those seeking immediate CRM integration and efficiency.

To learn more, read our detailed CRM Report (Updated: May 2025).

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May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CRM.io

Ranking in CRM

162nd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

IFS Cloud Platform

Ranking in CRM

21st

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Customer Experience Management (7th), Field Service Management (2nd), Help Desk Software (11th), ERP (12th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (6th), IT Asset Management (10th), IT Service Management (ITSM) (10th), License Management (3rd)

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Brendan Fisher

IFS Applications Consultant at Zest Business Process Management Ltd

Robust, customizable, and modern

IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

21%

Manufacturing Company

10%

Energy/Utilities Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about IFS Applications?

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

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What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

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What needs improvement with IFS Applications?

I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...

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Comparisons

No data available

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Product Reports

Buyer's Guide

CRM

May 2025

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Buyer's Guide

IFS Cloud Platform

May 2025

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Also Known As

No data available

IFS Applications, Assyst, IFS Cloud

Overview

CRM.io is a comprehensive CRM platform designed to streamline customer management and enhance business efficiency. It offers robust tools tailored for diverse industry applications, ensuring customizable solutions for client engagement and growth.

CRM.io provides businesses with an intuitive interface to manage customer relationships effectively, offering seamless integration with various tools and services. Its unique adaptability makes it a preferred choice, as it accommodates business requirements while fostering collaboration across teams. CRM.io empowers companies to achieve operational excellence by delivering reliable customer insights and advanced automation capabilities, providing a holistic approach to client management.

What are the standout features of CRM.io?

Customizable Dashboards: Create tailored views for quick access to critical data.
Automation Tools: Streamline repetitive tasks with advanced automation.
Data Analytics: Generate insightful reports for data-driven decision making.
Third-party Integration: Seamlessly connect with external apps and services.
Mobile Access: Manage customer interactions on the go with mobile-friendly features.

What benefits make CRM.io a valuable option?

Enhanced Efficiency: Reduces workload through customizable automation.
Improved Customer Insights: Access detailed analytics for better relationship management.
Scalability: Adaptable to growing business requirements without hassle.
Cost-effectiveness: Optimize resources and reduce unnecessary operational expenses.

In industries like retail and finance, CRM.io implementation focuses on specific needs such as customer segmentation and real-time interaction tracking. Its flexible tools allow businesses in these sectors to personalize service delivery, driving customer satisfaction and competitive advantage.

CRM.io

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

Sample Customers

Information Not Available

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

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