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Cribl vs Netsurion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.3
Cribl offers cost-effective solutions with potential 30%-50% returns, reducing operational costs through log optimization and automation.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
In the case of optimization, it has helped return on investment to somewhere close to 50%.
we have saved a significant amount of time and resources moving from a manual approach to something that's more automated.
 

Customer Service

Sentiment score
5.0
Cribl's customer support is highly responsive with quick issue resolution, knowledgeable staff, and strong technical assistance despite minor improvements needed.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
They had extensive expertise with the product and were able to facilitate everything we needed.
If they could enhance their internal logging, we won't require Cribl support to engage.
The community, including the engineering and sales teams, is available on Slack and is very supportive.
 

Scalability Issues

Sentiment score
5.9
Cribl offers scalable, automated deployment and seamless growth for efficient data handling, suitable for businesses of all sizes.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Cribl is quite scalable, as we could add worker nodes as our data grows.
I don't need to talk to a Cribl engineer to connect a new log source.
It's an enterprise version, and we have a good amount of users using this solution.
 

Stability Issues

Sentiment score
6.3
Cribl is stable and reliable, with minor bugs quickly resolved, earning stability ratings between six and nine.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Cribl is quite stable and doesn't crash; there's no unusual behavior.
I would rate the stability as ten out of ten.
If the pipeline is down and we receive an alert that it's not sending information to the log collection platform for more than one or two hours, if we receive an alert, it would be great.
 

Room For Improvement

Cribl struggles with legacy integration, advanced customization, and documentation, while users seek better logging, indexing, and Microsoft connectors.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
If we can have more internal logs and more debug logs to validate the error, that would be beneficial because instead of reaching out to Cribl support, we can troubleshoot and find the root cause ourselves.
In terms of large datasets—whether they originated from network inputs, virtual machines, or cloud instances—ingesting the data into the destination was relatively easy.
Since Cribl is such a large platform with numerous features, having a clear, structured approach would make it easier for me and others to understand and utilize its capabilities.
 

Setup Cost

Enterprise users find Cribl cost-effective, offering good value and savings, despite its complex credit-based billing and yearly price increases.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
Over time, the licensing cost has increased.
I don't think any other solution offers this much value at this price point.
 

Valuable Features

Cribl excels in real-time data transformation, routing, and management with user-friendly tools, cost efficiency, and extensive integration support.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
The data reduction and preprocessing capabilities make Cribl really unique.
Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events.
With the upgrades, it has integrated with multiple new sources and different integration mechanisms such as Wiz, TCP, Syslog; all those functionalities have been excellent.
 

Categories and Ranking

Cribl
Ranking in Security Information and Event Management (SIEM)
10th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
20
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), Log Management (6th), Observability Pipeline Software (1st)
Netsurion
Ranking in Security Information and Event Management (SIEM)
56th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (58th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th), Extended Detection and Response (XDR) (45th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cribl is 1.2%, up from 0.2% compared to the previous year. The mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Cribl1.2%
Netsurion0.5%
Other98.3%
Security Information and Event Management (SIEM)
 

Featured Reviews

Manoj Gowda J - PeerSpot reviewer
Helps reduce log ingestion cost by dropping unnecessary events and customizing pipelines
The best feature in Cribl, when getting logs from some custom application, is the ability to break up logs that pile up together and come as one event. Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events. This is critical as this generally happens in CrowdStrike. This feature helps us significantly. When the ingestion is high from unwanted logs, logs not related to security purposes can be dropped by writing the parser function. By dropping events that are not required for security purpose monitoring, we can reduce the ingestion, which drastically reduces the cost as well. Cribl gives another option where I can store some logs, and when needed, I can pick them up from there. The interface is very handy and not very complicated, yet there are many functions you can perform. You can play around with numerous functions, parse there, and add UDMs to SecOps, which makes it really easy. To simplify the pipeline, when we go to the pipelines, there are vast options. We can make it specific requirements based on the customers. I would prefer a customized or simplified version. Cribl is a very good platform to work with, with lots of features that other platforms don't provide.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
7%
Computer Software Company
13%
Performing Arts
13%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Cribl?
Cribl is very inexpensive, with enterprise pricing around 30 cents per GB, which is really decent. Organizations looking to ingest terabytes or petabytes of data each day find it quite an inexpensi...
What needs improvement with Cribl?
They've already done many good things with the product, but perhaps they could implement a temporary SIEM solution where we could store logs and display them as a SIEM, though I think that's not th...
What is your primary use case for Cribl?
Our main use case for Cribl was SIEM migration, where we merged multiple SIEM solutions to a single SIEM solution. SIEM migration was the most major use case we were looking for. The second use cas...
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Comparisons

 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Cribl vs. Netsurion and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.