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Creatio Studio vs Intalio bpms [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 14, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Creatio Studio
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
Business Process Management (BPM) (8th), Rapid Application Development Software (12th), Low-Code Development Platforms (6th), Business Orchestration and Automation Technologies (10th)
Intalio bpms [EOL]
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.
it_user7746 - PeerSpot reviewer
Manager at a tech company with 1,001-5,000 employees
Its an amazing and remarkable BPM tool
A great tool of its kind; I am using and experimenting on Intalio for about 9 years (since launch of its new generation eclipse based process modeler) through instigating various types of BPM-SOA enactments for several platforms Offers a wide range of solutions in business process management and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Studio Creatio is a CRM product with offerings for service management, marketing, and sales management, along with some GenAI offerings."
"The best features Studio Creatio offers are its flexibility and the ability to create applications."
"Studio Creatio has positively impacted our organization by helping us gather very rich client satisfaction scores as a result of implementing it for our customer service team."
"We recommend this solution to all our customers because of its functionalities and potential."
"I have definitely seen a return on investment with time savings and money savings, as there is a price per license, but this money is coming back to us, making it a worthwhile investment."
"Overall, Studio Creatio is a very good, flexible tool, and I appreciate that innovation is always present, which is very good for continually evolving cutting-edge technology."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"Studio Creatio has positively impacted my organization mostly by speeding up the process at which clients can open an account, and we tried to shorten the time on an automatic flow to make it easier and reduce the time needed to open the account and ensure the entire workflow functions optimally."
"The newest version 6.5 is a gem with advancements in the User Interface and Monitoring capabilities."
 

Cons

"On the other hand, when you are implementing the solution, we can't get enough support from the vendor."
"I think Studio Creatio can be improved by being more open source because I thought I could make modifications to Studio Creatio, have API keys to develop my own application, and consume the API keys."
"I think the learning curve for new users adopting Studio Creatio could be better facilitated with more hands-on training."
"The AI capabilities are a little bit lacking right now; it is not reliable enough to use in everyday operations or even in the development or implementation phases."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"Creatio needs to stabilize their marketplace."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"Customer service rating: 3"
"The designer is buggy."
 

Pricing and Cost Advice

"There is a license required for this solution."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"It is fairly competitive."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"The tool is reasonably priced."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
15%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
11%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Studio Creatio?
My experience with pricing, setup costs, and licensing indicates that it was a bit expensive, but since it is a tool that is quite innovative and among the top leaders, it makes sense.
What needs improvement with Studio Creatio?
I think Studio Creatio can be improved by enhancing the documentation, perhaps offering more specific training for our AI robots, and possibly providing free training at events where companies can ...
What is your primary use case for Studio Creatio?
I have been working with Studio Creatio for 4 years. The main use case for Studio Creatio is that I took part in the entire integration between our ERP and Studio Creatio in the on-premise version,...
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Comparisons

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Overview

 

Sample Customers

First United Bank & Trust, Josera, BSN Sports, Colgate-Palmolive, Guided Care, Maryland Department of Disabilities, Vodafone, Sureserve
British Sky Broadcasting, Universidad de Murcia, Scania, Caixa Economica Federal (CAIXA), BNP Paribas Cardiff, Baerum Kommune, JSR Micro, Facti, Luft Express, Comil Carrocerias e Onibus
Find out what your peers are saying about Camunda, Automation Anywhere, IBM and others in Business Process Management (BPM). Updated: September 2026.
914,109 professionals have used our research since 2012.