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Cradlepoint NetCloud vs Juniper Contrail SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
7.0
Cradlepoint NetCloud improved uptime, reduced costs, enhanced security, and boosted productivity through better remote management and scalability.
Sentiment score
4.9
Juniper Contrail SD-WAN offers enhanced performance, faster deployments, cost efficiencies, robust security, and improved visibility, simplifying management and reducing errors.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
7.6
Cradlepoint NetCloud support is effective and highly rated, with swift issue resolution despite occasional response delays.
Sentiment score
1.0
Juniper Contrail SD-WAN support is rated highly, with responsive service and effective assistance from Juniper and local partners.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
I have worked very closely with Cradlepoint for several years and would rate their customer service as being among the best.
Product Director at a outsourcing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
7.5
Cradlepoint NetCloud effectively replaces routers and firewalls, supporting scalable network and security management for large enterprises via the cloud.
Sentiment score
6.8
Juniper Contrail SD-WAN excels in scalability for large enterprises, despite security challenges and evolving competition from companies like Fortinet.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
Cradlepoint products support scalability very well in medium to large enterprise environments.
Product Director at a outsourcing company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
8.3
Cradlepoint NetCloud is praised for stable performance, robustness in traffic handling, minimal downtime, and seamless, dependable connectivity.
Sentiment score
6.5
Juniper Contrail SD-WAN is praised for stability and reliability, with users favoring it over Cisco and reporting no performance issues.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
Cradlepoint NetCloud needs better usability, SD-WAN enhancements, and affordable options for medium enterprises seeking cloud performance improvements.
Juniper Contrail SD-WAN needs better training, user-friendly demo, improved support, integration, marketing, and optimized cost and UI/UX design.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
The company realizes that there's a need for affordable connectivity products, especially for lower-end medium enterprises or larger small enterprises.
Product Director at a outsourcing company with 1,001-5,000 employees
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
Enterprise users find Cradlepoint NetCloud pricing competitive, considering it a worthwhile investment for its efficiency and functionality.
Juniper Contrail SD-WAN offers cost-effective, flexible licensing with competitive pricing, ensuring excellent ROI for large enterprises.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
Cradlepoint's pricing is viewed as market competitive, offering good value for the money invested.
Product Director at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
Cradlepoint NetCloud optimizes wireless WAN with 5G readiness, enhancing VPN, automated failover, and network monitoring for primary connectivity.
Juniper Contrail SD-WAN boosts security, visibility, and performance, excels in cloud integration, and simplifies operations through automation and acquisitions.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
Cradlepoint supports the option for wireless to be a primary means of connectivity, rather than just a backup.
Product Director at a outsourcing company with 1,001-5,000 employees
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Software Defined WAN (SD-WAN) Solutions
1st
Ranking in WAN Edge
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Cradlepoint NetCloud
Ranking in Software Defined WAN (SD-WAN) Solutions
15th
Ranking in WAN Edge
16th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Software Defined Networking (SDN) (6th)
Juniper Contrail SD-WAN
Ranking in Software Defined WAN (SD-WAN) Solutions
18th
Ranking in WAN Edge
11th
Average Rating
7.8
Reviews Sentiment
5.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Software Defined WAN (SD-WAN) Solutions category, the mindshare of Fortinet FortiGate is 13.9%, down from 20.1% compared to the previous year. The mindshare of Cradlepoint NetCloud is 3.0%, up from 2.6% compared to the previous year. The mindshare of Juniper Contrail SD-WAN is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Defined WAN (SD-WAN) Solutions Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate13.9%
Cradlepoint NetCloud3.0%
Juniper Contrail SD-WAN1.3%
Other81.8%
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
reviewer2142177 - PeerSpot reviewer
Product Director at a outsourcing company with 1,001-5,000 employees
Wireless connectivity transforms with robust management
There are areas for improvement, particularly at the lower end of the medium enterprise market. Cradlepoint's portfolio is lacking budget-friendly options. The company realizes that there's a need for affordable connectivity products, especially for lower-end medium enterprises or larger small enterprises, and is working on developing entry-level products in terms of functionality and pricing.
IS
Solution Architect at Posteo
Has automation features but provisioning new branches or making changes to the existing ones is difficult
I've worked with several SD-WAN solutions over the past few years, and the product felt more like an automated provisioning tool. Unlike solutions from Palo Alto or other SD-WANs orchestrated by a SaaS solution, Juniper Contrail SD-WAN already had the files and built their SaaS to orchestrate the configuration. Initially, you didn't do much, but then it started adding some routing capabilities. The automation features do help with network operations. Manually configuring SD-WAN is complicated, so the automation simplifies that. However, the initial SD-WAN solution had many limitations, particularly regarding its features. At some point, the tool began looking for other solutions and bought the 128T, which led to implementing a different SD-WAN approach. It also acquired another company for its session smart router, and then it began to develop the exact SD-WAN solution on the Mist Cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
11%
Construction Company
9%
Government
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise188
No data available
By reviewers
Company SizeCount
Small Business7
Large Enterprise1
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Cradlepoint NetCloud?
Cradlepoint's pricing is viewed as market competitive, offering good value for the money invested. While some custome...
What needs improvement with Cradlepoint NetCloud?
There are areas for improvement, particularly at the lower end of the medium enterprise market. Cradlepoint's portfol...
What is your primary use case for Cradlepoint NetCloud?
I use Ericsson, the parent company of Cradlepoint, to provide solutions for wireless WAN technology. Customers are se...
What do you like most about Juniper Contrail SD-WAN?
I've worked with several SD-WAN solutions over the past few years, and the product felt more like an automated provis...
What is your experience regarding pricing and costs for Juniper Contrail SD-WAN?
My advice regarding setup costs, pricing, and licensing for Juniper Contrail SD-WAN would be to carefully evaluate an...
What needs improvement with Juniper Contrail SD-WAN?
There might be additional features that would be beneficial to have in the Juniper Contrail SD-WAN solution, includin...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
Contrail SD-WAN
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
City of San Antonio, Statue Cruises, Tour Dubai, St. David's Foundation, JBT, DSC Dredge
Allied Pinnacle
Find out what your peers are saying about Cradlepoint NetCloud vs. Juniper Contrail SD-WAN and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.