Cortex vs NinjaOne comparison

Read 18 NinjaOne reviews

1,402 Views
223 Comparison Views

94% willing to recommend

Cortex

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 3, 2024

NinjaOne and Cortex compete in the IT management industry. NinjaOne is favored for user satisfaction and cost-effectiveness, while Cortex is valued for its comprehensive features.

Features: NinjaOne provides automation, remote monitoring, and patch management. Cortex offers advanced analytics, network monitoring, and customizable integrations. The primary difference comes from NinjaOne’s simplicity versus Cortex’s depth in capabilities.

Ease of Deployment and Customer Service: NinjaOne is known for rapid deployment and quick support. Cortex involves a more intricate setup but provides detailed guidance and resources. NinjaOne is faster in deployment and service response; however, Cortex supplies extensive support during installation.

Pricing and ROI: NinjaOne has competitive pricing and straightforward setup costs, resulting in a strong ROI. Cortex, with a higher price, is valuable for its feature set and long-term benefits. NinjaOne is better for cost-conscious users, while Cortex suits those investing in extensive capabilities.

To learn more, read our detailed Cortex vs. NinjaOne Report (Updated: June 2025).

Download the complete report

Cortex vs. NinjaOne

June 2025

Helped 858,038 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex

Ranking in IT Service Management (ITSM)

20th

Average Rating

8.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in IT Service Management (ITSM)

9th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (31st), Server Monitoring (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of June 2025, in the IT Service Management (ITSM) category, the mindshare of Cortex is 0.2%, up from 0.0% compared to the previous year. The mindshare of NinjaOne is 3.1%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Service Management (ITSM)

Featured Reviews

NikhilSharma1

Senior Technical Lead at Happiest Minds Technologies

Provides comprehensive network visibility and helps us identify threats efficiently

The product could be improved in several areas. The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed. There is also a need for clearer differentiation between features and capabilities within Cortex's suite, as the overlap between XDR and XIM can be confusing. Improvements in the user interface and more intuitive KQL query handling could also enhance usability. Additionally, better support for various deployment scenarios and cost management options would be beneficial.

Read full review

Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable feature is writing playbooks."

"It was easy to integrate Cortex with existing infrastructure and other tech tools."

"The solution's stability is generally good."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"The most valuable feature we have found currently is probably patch management."

"NinjaOne is a great product. It is working and it is always developing."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The installation is easy, it only took two minutes."

"It just works as advertised and serves the purpose for which we got it."

"Good at managing updates and for remote support."

More NinjaOne pros

Cons

"It's quite lagging and not very fast."

"It would be more beneficial to integrate threat intelligence in Cortex."

"The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"NinjaOne's reporting module is cumbersome."

"The solution could improve by optimizing the internet connection being used."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"The graphical user interface could be improved."

"I want NinjaOne to improve the reports."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The NinjaOne distribution server is highly dependent on an active directory."

More NinjaOne cons

Pricing and Cost Advice

"Cortex is an expensive solution."

"It's cheaper compared to its competitors."

"Cortex XDR is a costly solution."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We got a pretty good deal. It was fairly affordable."

"The pricing is reasonable and cheaper than ConnectWise."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"Its pricing is great."

"We currently pay $1.20 per device on a monthly basis."

"NinjaRMM uses a subscription model."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Service Management (ITSM) solutions are best for your needs.

See recommendations

858,038 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Government

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Cortex?

Cortex is an expensive solution.

What needs improvement with Cortex?

It would be more beneficial to integrate threat intelligence in Cortex.

What is your primary use case for Cortex?

With Cortex, we can automate the analysis of all the alerts. We use it to automate any kind of activity.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

N-able N-central vs NinjaOne

Comparisons

No data available

Kaseya VSA vs NinjaOne

Compared 10% of the time

Compared 8% of the time

Atera vs NinjaOne

Compared 7% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

Microsoft Configuration Manager vs NinjaOne

Compared 6% of the time

More NinjaOne Competitors

Product Reports

IT Service Management (ITSM)

May 2025

Download Cortex product report

Download NinjaOne product report

May 2025

Overview

Cortex is a robust data analysis and automation platform designed for streamlining complex workflows and enhancing decision-making for professionals across industries. Its functionalities aim to provide efficiency and accuracy, catering to the demands of a tech-savvy audience.

Cortex offers a comprehensive suite of tools tailored for data-driven environments, focusing on seamless integration and workflow automation. It assists users in processing large datasets with precision, ensuring valuable insights are delivered effectively. The platform's adaptability allows for customization to specific industry requirements, making it a versatile choice for businesses seeking to optimize performance. While Cortex is equipped with powerful features, users may find room for improvement in areas like scalability and user experience enhancement, ensuring it evolves to meet future technological advancements.

What are Cortex's most valuable features?

Data Processing: Efficient handling of large volumes of data ensures precision in analysis.
Workflow Automation: Streamlines repetitive tasks for improved productivity.
Integration Capabilities: Seamless connection with existing systems for unified operations.
Customization Options: Flexible settings tailored to industry-specific needs.
Real-time Insights: Delivers immediate data-driven insights for informed decision-making.

What benefits should users look for?

Time Efficiency: Significant reduction in time spent on manual data handling.
Cost Reduction: Automation leads to decreased operational costs over time.
Improved Accuracy: Enhanced precision in data analysis and reporting.
Scalability: Ability to grow and adapt as requirements change.
Informed Decisions: Access to real-time data improves strategic decision-making.

Cortex finds application in industries such as finance, healthcare, and manufacturing, where data accuracy and efficiency are crucial. In finance, it aids in risk assessment and fraud detection. Healthcare benefits from its data handling to streamline patient management and improve treatment protocols. In manufacturing, Cortex optimizes supply chain processes and resource allocations. Its adaptability to specific industry requirements emphasizes its utility as a versatile tool in data-driven settings.

Cortex

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Information Not Available

Status Pros, Mitchell and Company