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Cortex XDR by Palo Alto Networks vs Tines comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
92
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (9th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
Tines
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Threat Intelligence Platforms (TIP) (17th), Security Orchestration Automation and Response (SOAR) (10th), AI-Powered Security Automation (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Cortex XDR by Palo Alto Networks is designed for Extended Detection and Response (XDR) and holds a mindshare of 5.4%, down 5.8% compared to last year.
Tines, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 7.3% mindshare, up 4.4% since last year.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks5.4%
CrowdStrike Falcon12.3%
Wazuh10.2%
Other72.1%
Extended Detection and Response (XDR)
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Tines7.3%
Microsoft Sentinel15.9%
Palo Alto Networks Cortex XSOAR9.6%
Other67.2%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

HectorRios - PeerSpot reviewer
Has detected high-risk threats effectively and provides strong behavioral protection
They did well with handling high-risk threats. I would rate Palo Alto support an eight or nine. I would give them an eight because in the majority of cases, we talk with local partners, and only in case of an emergency or a difficult issue, we jump to Palo Alto support. When we had that experience with Palo Alto support, it was nice service, but it was really difficult to get it. To jump from the partner to Palo Alto directly was challenging. I understand that it's part of the service, as the local partner just jumps up to Palo Alto support in case they need it. In some cases, when we faced an important issue, it was preferred to jump directly to Palo Alto to save time.
VikramSingh8 - PeerSpot reviewer
Automation simplifies workflows with no code and excellent support
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have taken place. However, the reporting and dashboard are not advanced; they are quite basic, with fewer customizable options. The look and feel of the dashboard could be enhanced. Another area for improvement is in terms of documentation, as every tool and company has its own knowledge base.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"Threat identification and detection are the most valuable features of this solution."
"One of the most valuable features is that it’s a low-code solution."
"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."
"The best thing is that it's no code, so it doesn't require coding knowledge."
"The tool was vendor-neutral."
 

Cons

"There's room for improvement with Mac device installations, which can be challenging."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"Limited remote connection."
"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."
"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
"They started implementing some AI, and their AI is isolated."
"Tines was a little bit more expensive than Torq."
"Reporting and dashboards could be more advanced for deeper analysis."
 

Pricing and Cost Advice

"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It has reasonable pricing for the use cases it provides to the company."
"Our customers have expressed that the price is high."
"It is "expensive" and flexible."
"The pricing is okay, although direct support can be expensive."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise18
Large Enterprise36
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What needs improvement with Tines?
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have ta...
What is your primary use case for Tines?
I am Vikram Singh, I work for top service based multinational brand and I am responsible for delivering Tines services. Essentially, I am working on it, and I am leading one of the source services ...
What advice do you have for others considering Tines?
When you start working with Tines, ensure you pursue the Tines certifications. They offer these free certifications when they become your partner. Overall, I would rate Tines a nine out of ten.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Tines and other solutions. Updated: January 2025.
869,952 professionals have used our research since 2012.