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BlackBerry Cylance Cybersecurity vs Cortex XDR by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
91
Ranking in other categories
Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.1%
Other95.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
NiteshSharma - PeerSpot reviewer
Automated threat response and behavioral control improve security measures
I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products. Additionally, multi-tenancy and multi-cloud features are not available and should be considered for inclusion.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The solution is easy to deploy."
"You can manage all the threats and everything from a centralized dashboard."
"It is extremely simple to manage and deploy."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"Endpoints are protected in real-time without the need of a centralized server."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"We can visualize and control the activities in the environment from anywhere."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"Has great threat detection capabilities."
"The user interface of the solution is sophisticated and straightforward."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
 

Cons

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"I would say one thing that they might need to bring in is protection for mobile devices."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The initial deployment was quite complicated."
"If they can add more features on top of their Persona feature that would be ideal."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"It takes time to scan the servers and devices."
"We would also like to have advanced tech protection and email scanning."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"The price could be a little lower."
"The connection to the internet has not performed as expected."
"There are a large number of false positives."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"It is an enterprise-level solution. Its price could be less expensive."
 

Pricing and Cost Advice

"The licensing part of the product is too expensive compared to other solutions in the market."
"We would just add more if there are new users, but right now you just need one license for per user."
"I think that the price we are paying is good for what it is."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The monthly fee is $55 USD per user."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The license price for this solution could be better. It's on the expensive side."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"The price of the solution is high for the license and in general."
"The price is on the higher side, but it's okay."
"I don't recall what the cost was, but it wasn't really that expensive."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The price was fine."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"Cortex XDR’s pricing is very reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Government
7%
Comms Service Provider
6%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise18
Large Enterprise35
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
 

Also Known As

Blackberry Protect
Cyvera, Cortex XDR, Palo Alto Networks Traps
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
CBI Health Group, University Honda, VakifBank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Cortex XDR by Palo Alto Networks and other solutions. Updated: September 2025.
867,445 professionals have used our research since 2012.