ControlUp vs WhatsUp Gold comparison

ControlUp and Progress Software are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #20 with an average rating of 8.0, while Progress Software is ranked #24 with an average rating of 8.7. ControlUp holds a 0.8% mindshare in IM, compared to Progress Software’s 2.1% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

ControlUp

Read 13 ControlUp reviews

2,543 Views
1,348 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

5,476 Views
2,355 Comparison Views

85% willing to recommend

ControlUp

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and ControlUp are in the network management and monitoring solutions category. WhatsUp Gold tends to have an advantage in terms of cost-effectiveness, while ControlUp offers robust features that enhance value for enterprises.

Features: WhatsUp Gold provides comprehensive network monitoring capabilities, enabling users to visualize network layouts and monitor device performance. ControlUp offers real-time analytics, troubleshooting tools, and deep insights into system performance, making it suitable for complex IT environments.

Room for Improvement: WhatsUp Gold could enhance its analytics capabilities, offer more advanced troubleshooting tools, and expand its support for virtual environments. ControlUp may improve by simplifying its installation process, offering more cost-effective options, and enhancing usability for less tech-savvy users.

Ease of Deployment and Customer Service: WhatsUp Gold offers an intuitive deployment process with quick setup and responsive customer service, suitable for simpler network structures. ControlUp has a more sophisticated installation process due to its extensive features, but offers excellent support during deployment, ideal for IT environments needing comprehensive monitoring.

Pricing and ROI: WhatsUp Gold generally presents a lower initial setup cost with competitive pricing, making it appealing for budget-conscious management plans. ControlUp, despite higher costs, is seen as a worthwhile investment due to its extensive feature set, delivering significant ROI for organizations requiring advanced monitoring techniques.

To learn more, read our detailed ControlUp vs. WhatsUp Gold Report (Updated: January 2026).

Buyer's Guide

ControlUp vs. WhatsUp Gold

January 2026

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Helped 881,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

20th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

WhatsUp Gold

Ranking in IT Infrastructure Monitoring

24th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (26th), Server Monitoring (16th), Configuration Management (19th), Log Management (32nd), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of February 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 0.9% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
ControlUp	0.8%
WhatsUp Gold	2.1%
Other	97.1%

IT Infrastructure Monitoring

Featured Reviews

reviewer2717526

Senior Systems Administrator at a tech vendor with 10,001+ employees

Delivers comprehensive and customizable system management with increased efficiency

The best features I have found are that it is very customizable, which would be number one, and very extensible through the use of scripts and triggers. The visual look of the interface is very easy to understand what is happening and somewhat why it's happening. It may sound facetious, but it really is everything about it. Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place. The benefits I have seen from using it so far include the ability to know in advance and take actions based on the information the tool gives you.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The script-based actions have allowed us to extend the core reporting capabilities."

"ControlUp has a lot of automation in it; it detects problems and failures very well, and it's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them."

"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

More ControlUp pros

"The product is reasonably priced."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"The threshold alerting is the most valuable feature."

"This is a good, stable network monitoring solution for devices."

"Our local support team provides excellent service."

"The installation and configuration process are easy."

"The most valuable features are network bandwidth monitoring and monitoring device health."

More WhatsUp Gold pros

Cons

"There is area for improvement, maybe in the reporting. It could use some work in reporting."

"It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly."

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"Most reports give information about the top 100 devices, but not all of the devices."

"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."

More ControlUp cons

"The product is old and not updated."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"Importing the maps and being able to customize them could be easier."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

More WhatsUp Gold cons

Pricing and Cost Advice

"Based on my experience, ControlUp is not that expensive."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"We are satisfied with the price compared to other solutions."

"There is a license needed to use WhatsUp Gold."

"Pricing is reasonable compared to other products."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The most valuable feature is the cost compared to other solutions."

"The pricing can be on the expensive side when considering competing products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The price of WhatsUp Gold is good."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Healthcare Company

10%

Computer Software Company

Manufacturing Company

Financial Services Firm

12%

Manufacturing Company

12%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.

See all answers

What needs improvement with ControlUp Real-time?

I don't see any.

See all answers

What is your primary use case for ControlUp Real-time?

I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

Nexthink vs ControlUp

Compared 23% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 13% of the time

Zscaler Digital Experience (ZDX) vs ControlUp

Compared 8% of the time

SysTrack vs ControlUp

Compared 7% of the time

eG Enterprise vs ControlUp

Compared 5% of the time

More ControlUp Competitors

PRTG Network Monitor vs WhatsUp Gold

Compared 4% of the time

LibreNMS vs WhatsUp Gold

Compared 4% of the time

Nutanix Prism vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 3% of the time

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Product Reports

Buyer's Guide

ControlUp

January 2026

Download ControlUp product report

Buyer's Guide

WhatsUp Gold

January 2026

Download WhatsUp Gold product report

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

ControlUp vs. WhatsUp Gold

January 2026

Free Report: ControlUp vs. WhatsUp Gold

Find out what your peers are saying about ControlUp vs. WhatsUp Gold and other solutions. Updated: January 2026.

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