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ControlUp vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
Icinga
Ranking in IT Infrastructure Monitoring
47th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (40th), Server Monitoring (16th), Cloud Monitoring Software (31st)
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 1.0% compared to the previous year. The mindshare of Icinga is 1.4%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ControlUp0.8%
Icinga1.4%
Other97.8%
IT Infrastructure Monitoring
 

Featured Reviews

Jean-CharlesMoriaud - PeerSpot reviewer
Senior IT Engineer Citrix at EDR Media LLC
Automation capabilities and proactive monitoring have improved infrastructure reliability and reduced troubleshooting time
ControlUp has a lot of automation in it. It detects problems and failures very well. It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them. That's one of the strong points of ControlUp. All the automations, and there's a large customer-written automation. You can pick up those automations and use them on your environment, and it helps a lot. This is very good. It's not third-party, but it's external routines and automations that you can download from their website and implement on your side. That's one of the strong points of ControlUp. ControlUp, the way we implemented it, and the goal of ControlUp, is to be proactive instead of starting to work on a problem when it already happens. There are a lot of counters and monitors you can implement that will help you detect problems before they happen.
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"This product's most valuable feature is that it allows you to consume many resources from a centralized tool."
"ControlUp is a very good solution, but when we monitor an environment, it is very difficult."
"The Solve interface has provided us the ability to view our entire estate including physical devices in a single pane of glass, transforming the way we approach the troubleshooting and reporting of our estate."
"In terms of the public cloud, ControlUp's features make us feel very secure."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"I use it for monitoring infrastructure and it was very good for that issue."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
 

Cons

"It can be improved by including script-based scheduling."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"The graphical user interface needs to be improved from version to version."
"It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"We have found some problems with Nagios, and support isn't very responsive."
"Icinga’s automation could be improved."
"The solution lacks many features important to higher-level IT management and network support."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"The connection between Icinga and Icinga Web."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
 

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."
"Based on my experience, ControlUp is not that expensive."
"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"The product is inexpensive compared to other DBM products."
"The solution is free to use."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is cheap."
"It's an open-source solution."
"This is an open-source solution with paid support."
"We're using the free version of Icinga."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Healthcare Company
10%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
14%
Financial Services Firm
11%
Comms Service Provider
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.
What is your primary use case for ControlUp Real-time?
I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.
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Comparisons

 

Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about ControlUp vs. Icinga and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.