We performed a comparison between Control-M, IBM Workload Automation, and Rocket Zena based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, Tidal Software by Redwood, Redwood Software and others in Workload Automation."It gives us the ability to have end-to-end workflows, no matter where they're running."
"It is simple to create, integrate, and automate data pipelines and to ingest data from different platforms. It integrates well between platforms."
"It has certainly helped speed things up."
"As soon as you have an issue, a ticket is created and the tech support is quite responsive."
"The initial setup is straightforward."
"I find it very helpful to be able to keep track of all our help desk tickets."
"We have a better picture of our auditability. When someone comes to us, and asks for sources, "How did the deltas occur?" We can provide answers quickly, or at least quicker than what we used to. We are actually sure of the information that we provide, where before it was like, "Hmm, I think it comes from over there. Let me double check, but it gets really convoluted over here and I think that is where it comes from." Now, if it is within the Control-M environment, it has a straightforward answer that we can provide with confidence."
"The most valuable features are the GUI console, stability, and workflow."
"The support from Cisco is very good. I was with them as a company for 40 years"
"The DWC, when configured correctly, is a great GUI tool to provide Self-Service Scheduling capabilities to the user community."
"Jobs can be triggered in multiple nodes."
"Jobs can be triggered in multiple nodes."
"The technical support is great, the product is easy-to-use, and it is stable."
"This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released."
"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."
"The initial setup is easy."
"You can click Ctrl-G and bring a diagram view. You're able to view in a diagram format. The view that it provides is easy, and you can move to the left, up, or down. You can double-click on a certain process. It'll drill into that process and all of its underlying components. You can double-click on an arrow or a component, and it'll bring up a screen that'll have all the variables that are assigned to that particular piece, as well as the values at run time. So, the diagram feature of it, at least for me, is pretty valuable."
"I have used other tools with similar capabilities; it's the ease of use."
"From a Linux configuration point of view, Rocket Zena is straightforward. It's fairly easy to set up the server and agents once you know how to do it."
"I like the whole product, but specifically, I like the license part. It's very easy to acquire a license for this product."
"I have found the scheduling feature the most valuable. I can map dependencies by using ASG-Zena. It gives a nice, quick visualization as to where things are."
"The most valuable feature is the FTP file transfer."
"We haven't had any problems since we installed it. It runs as expected, we haven't had any critical problems. It helps keeps the business running 24/7."
"In the latest upgrade, Zena added a web-based client. The more I use it, the more I like it. It's an excellent interface. They do a good job of steadily improving the solution to make it more useful."
"I would like not to have to reach out to a third-party application company to do automated notifications. Right now, we still have people manually calling people and emailing people. There's a company called xMatters - and there are others - that has an API through Control-M that can automate any aspect of failure management. I'd like to see it build right into the product. I'd like to see a better notification product."
"For installing or upgrading the PeopleSoft and SAP plugins, currently there is no way to do it via Control-M Configuration Manager. So, we are installing or upgrading the plugins, like PeopleSoft and SAP, manually. If BMC could provide an option via Control-M Configuration Manager to upgrade these plugins, it probably would reduce a lot of manual work as well as ease our work. This is one improvement that I personally want to see, because it would help our way of working."
"Whenever I pull an S4HANA job to the Helix Control-M tool, it pulls it naturally with all the steps. A job can have several steps, and in this case, it is very easy to control the steps taken. However, in the case of the SaaS IBP tool, it can pull the job but cannot identify the steps. So, when I want to take an action in a step, I have to split the job."
"The infrastructure could be improved."
"Consider adding a mobile application for remote management."
"After we complete FTP jobs, those FTP jobs will be cleared from the Control-M schedule after the noon refresh. So, I struggle to find out where those jobs are saved. Then, we need to request execution of the FTP jobs again. If there could be an option to show the logs, which have been previously completed, that would help us. I can find all other job logs from the server side, but FTP job logs. Maybe I am missing the feature, or if it is not there, it could be added."
"A developer sandbox could be very helpful to try out new features or experience them."
"Some of the features are not available. We were about to deploy the REST API, but we had some challenges. We had to use a third-party application. So, it should be improved in terms of integrating REST API jobs. That was something that was lacking. The customer was not that happy in terms of getting the desired output. So, we had to use a third-party application called Hangfire. We would like to have more videos on REST API integration, and we would like to have easy integration with the Control-M application through the REST API."
"Scalability-wise, it can be a little bit challenging."
"The schedule refreshes daily and that's a challenge for us."
"There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"The configuration of IBM Workload Automation has some challenges. We have a difficult time customizing it, but it is similar to other solutions."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly."
"It should support other schedulers that aren't IBM products."
"In the next release, I would like to have an alert feature to indicate when an agent is down. Rocket Zena is not capable of sending alerts that the agent is down. As of now, you have manually monitor to see when the agent is down."
"The documentation has room for improvement."
"One area where it could be improved is communication between the different servers. Sometimes there are processes that have already been completed but we get a status notification that they're still active."
"Another one that is probably a little bit bigger for me is that when there is an issue or there's an error, it writes on a different screen. I have to find the actual process name and go to a different screen to view the alert that got generated. On that screen, everyone's processes, not just the processes of the folks in my department, are thrown. It takes me a while to find the actual error so that I could go in there and look at the alert. It could be because of the way it was set up, but at least for me, it isn't too intuitive."
"In the next release, I would like the user experience to be improved. The user interface should be more appealing to gen-z."
"The scheduling mapping is a little disjointed. There is no wizard-type approach. There are a lot of different things that you have to do in completely different areas. They could probably add the functionality for creating all components of a mapping or an OPA schedule. The component creation could be done collectively rather than through individual components."
"In the web interface, it stacks the tasks across the top, and they accumulate until you close or clean those out. That seems a little cumbersome. You must right-click and close all tabs constantly to keep the console clean and manage your views."
"The UI is not intuitive, and it would be nice if there was a web interface."
