Try our new research platform with insights from 80,000+ expert users

Control-M vs ESP Workload Automation Intelligence comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Workload Automation
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
149
Ranking in other categories
Process Automation (2nd), Managed File Transfer (MFT) (3rd)
ESP Workload Automation Int...
Ranking in Workload Automation
22nd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Workload Automation category, the mindshare of JAMS is 2.3%, up from 1.5% compared to the previous year. The mindshare of Control-M is 16.3%, down from 26.1% compared to the previous year. The mindshare of ESP Workload Automation Intelligence is 2.0%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Control-M16.3%
JAMS2.3%
ESP Workload Automation Intelligence2.0%
Other79.4%
Workload Automation
 

Featured Reviews

Patrick Norton - PeerSpot reviewer
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
RP
Batch Admin at NBC Universal
Brings data together from multiple platforms and optimizes cross-environment orchestration
The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.
reviewer1609584 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 501-1,000 employees
Stable, connects with everything, and has great technical support
The new version is going to have more web services where you could string together various web services so that you can create a workflow across multiple web services, which I don't think is there today. It's not easy to do today. You have to use other tools to accomplish things. However, if the functionality exists, we haven't tested that out yet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"JAMS has been a beneficial monitoring tool for our project in terms of being able to deliver data that is essential for users."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The most valuable aspect of JAMS is its robustness."
"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"The ability to dynamically predict batch run time is so valuable."
"Workload Archiving is a very good feature for us. It helps with our customer requirements in terms of reporting and auditing... Previously, when we didn't have any archive server, we managed the data in Control-M with man-made scripts, and we would pull the data for the last 365 days, or three or four months back. Since we installed the archiving, we have been able to pull the data, anytime and anywhere, with just one click."
"It is very stable. We hardly get calls in respect to issues on Control-M, particularly on version 9.0.19."
"There is a batch monitoring tool called Batch Impact Manager, which proactively warns when processing is behind and SLAs are in jeopardy of being missed."
"The best feature of Control-M is its orchestration capabilities for any orchestration that's required. Control-M has positively impacted my organization by helping with orchestrating complex tasks."
"Because it's a tool which allows us to do scheduled work, it allows for notifications when jobs aren't running within that scheduled time frame. This improves the opportunity to meet SLAs."
"The best features in Control-M are its ease of use and robustness; it is very feature-rich, which is what we use it for—scheduling."
"Promotions between environments, as well as local, mass update, versioning, and self-service."
"The solution can scale."
 

Cons

"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"The product does not allow the users to cut and paste the job names from the screen."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"Control-M SaaS is very expensive."
"Integration with some applications and platforms is complex and requires development. We have done some integration with the application integrator, but it was more like a manual solution. This is an area that can be improved."
"Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."
"A developer sandbox could be very helpful to try out new features or experience them."
"The overall experience of the migration and deployment process for my customers tends to be a horror show because migrations are critical and touch everything."
"Some features which are hidden are not properly documented in Control-M itself, or maybe documented but not properly given or described with examples."
"When it comes to supporting cloud services, Control-M is a bit slow. We are not advancing with the technology because we don't have the modules that can interact or use the new application services provided by the cloud technologies."
"Having more options with regards to scheduling in Control-M would improve it. There are certain scheduling features that aren't available currently in Control-M, which would be nice to be added."
"The new version is going to have more web services where you could string together various web services so that you can create a workflow across multiple web services, which I don't think is there today."
 

Pricing and Cost Advice

"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"The product is reasonably priced, and we don't have any add-ons."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"The pricing is reasonable."
"This is a good product at a fair price."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"We have a five-year contract with task-based licensing."
"The cost is basically $100 a job, give or take."
"Pricing varies depending on which components and modules you are using."
"Control-M isn't cheap, but this is an enterprise model."
"Licensing costs are around $3000 a year."
"They are expensive. If we were a small company, it would be complicated because we have to have strong sales and operations to be able to afford a tool of this level. Being a large company, the cost-benefit is covered, but it is not within the level of cheap solutions."
"The pricing is reasonable. It's not an exorbitant amount. The licensing is pretty reasonable for the number of jobs that we run."
"There are two different types of licenses available. The first is based on the number of jobs that we run per day, and the other is based on the number of agents that we install. My current project has a contract for five years."
Information not available
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
879,259 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
9%
Healthcare Company
5%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
45%
Manufacturing Company
8%
Retailer
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise15
Large Enterprise122
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful b...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
Compared to other vendors, Control-M is quite costly. However, all good things come with a good cost. The features, s...
Ask a question
Earn 20 points
 

Also Known As

No data available
Control M
CA Workload Automation ESP
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski
Sandvik, DHL, Landmark Group, SAIF
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: December 2025.
879,259 professionals have used our research since 2012.