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ConnectWise SIEM vs LevelBlue USM Anywhere comparison

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Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ConnectWise SIEM
Ranking in Endpoint Detection and Response (EDR)
52nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (45th), Secure Access Service Edge (SASE) (21st), Managed Detection and Response (MDR) (24th)
LevelBlue USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (27th), Security Information and Event Management (SIEM) (26th), Compliance Management (12th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
Kris Nawani - PeerSpot reviewer
Co-Founder/Director at Bangkok MSP Company Limited
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"It is a simple platform to use."
"The protection offered by this product is good, as is the endpoint reporting."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Everything is organized straightforwardly; all the incidents are clearly described and everything you need is essentially in one menu and one UI interface, which is quite beneficial for me and also for the customer."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"The solution's most valuable feature is the user interface."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"The main menu: You can see everything there, what is happening on the servers, and in the logs, you can view more details of each event."
"Beyond provided us with an IDS as was our initial need, but AlienVault gave us more useful resources, as SIEM, and as a vulnerability scanner (the last, one of my favourite resources)."
"IDS is a nice capability to have."
"The ROI is very good if you evaluate all the services which AlienVault can help you with: detection of Malware, bad activities, suspicious behavior, etc."
"It’s pretty easy to setup but to really take advantage you should have a dedicated person who will devote their time to customizing and utilizing the power this solution has."
"The price of this solution is reasonable, which is one of the reasons why we selected it over other solutions."
"Customer service is excellent, very responsive, and they know their product."
"Technical support is extremely reliable."
 

Cons

"The solution eats memory of the computer, unlike anything I've ever seen."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"It is a complex solution to implement."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The solution doesn't scale well if you are talking about enterprises using it."
"I've experienced frequent slowness, and we had to downgrade to filter out many logs."
"More information about what the alerts mean and how they are derived would be useful when determining their significance."
"Pay attention to false-positive event automatic correlations."
"We've had some stability problems, not a lot, but a few. Updates seem to be the worst. That seems to be when the stability problems come up."
"They should simplify the HIDS agent reporting/custom rule creation."
"The GUI needs to improve because it's not user-friendly."
"Maybe logs are the problem, as the database query is too slow. If you want to search something, you need time to find it."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"It is "expensive" and flexible."
"The pricing is a little bit on the expensive side."
"I am using the Community edition."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"It has reasonable pricing for the use cases it provides to the company."
"The solution is expensive."
"It is affordable, and it also has many features that the premium products such as ArcSight and QRadar have. It is a very good platform for a SIEM solution. Everything is included in the price."
"We checked out several competitors. For what it can do and the cost, it was the best option!"
"Negotiate the best package for your environment."
"So far, I feel the product's pricing is a good value. The technology is decent. You get what you pay for. I think it's fair."
"The licensing fees are dependent on usage."
"I don't think the product's pricing is a good value because they try to raise the price 50 percent every year... AlienVault needs to understand that not all customers are huge enterprises... Their sales team is way too aggressive. The price they advertise is not always the price you get."
"Pricing is very competitive with other products and you get much more functionality from AlienVault."
"Do the one month trial and try to work out the kinks during it, as it has free support and service hours."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
11%
Construction Company
11%
Computer Software Company
9%
Outsourcing Company
8%
Outsourcing Company
16%
Construction Company
16%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise29
Large Enterprise25
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intellige...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also...
What is your primary use case for AT&T AlienVault USM?
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Techvera, Syrex, Clark Integrated Technologies
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about ConnectWise SIEM vs. LevelBlue USM Anywhere and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.