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ConnectWise SIEM vs LevelBlue Managed Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (45th), Endpoint Detection and Response (EDR) (52nd), Secure Access Service Edge (SASE) (21st)
LevelBlue Managed Detection...
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Vulnerability Management (30th), SOC as a Service (2nd)
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.6%, up from 1.1% compared to the previous year. The mindshare of LevelBlue Managed Detection and Response is 4.5%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
LevelBlue Managed Detection and Response4.5%
ConnectWise SIEM1.6%
Other93.9%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
reviewer2865402 - PeerSpot reviewer
Soc Analyst at a media company with 501-1,000 employees
Endpoint monitoring has become faster and has reduced alert response time for our clients
The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable. AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type. Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client. Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"We have found the solution has great functionality and it is easy to use."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"It is a very stable product."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"Technical support is pretty decent with Alert Logic."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"I would definitely recommend Alert Logic because it is a good product that constantly adds new features and changes interfaces."
"It implemented pretty quickly; we have everything you need, and while it would typically take a lot of other solutions weeks to set up, this set up within fifteen minutes, which is pretty slick, and it has a lot of different interfaces."
"It has the ability to install agents, it is pretty straightforward, and you can automate the process pretty easily."
"The solution was consistently available, and I cannot recall any instances where it was down."
 

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"Our ROI would probably be zero. We don't even use it."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"The setup process was complex."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"I think Alert Logic MDR could be improved."
"The documentation, especially with the initial setup, needs improvement."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
 

Pricing and Cost Advice

"The solution is expensive."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Alert Logic has better competitive pricing than some of its competitors."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
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920,939 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Construction Company
11%
Computer Software Company
9%
Outsourcing Company
8%
Outsourcing Company
11%
Construction Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise18
 

Questions from the Community

What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...
What is your experience regarding pricing and costs for Alert Logic?
Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
What needs improvement with Alert Logic?
I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to block those incidents or isolate any affected asset, that would be beneficial.
What is your primary use case for Alert Logic?
My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks were detected, whether DDoS attacks or other kinds of security attacks. Alert Lo...
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
Alert Logic MDR, Trustwave Managed Detection and Response, LevelBlue Managed Threat Detection and Response, Cybereason Managed Detection & Response
 

Overview

 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Telenav, Foster Farms, Crosskey
Find out what your peers are saying about ConnectWise SIEM vs. LevelBlue Managed Detection and Response and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.