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ConnectWise SIEM vs Expel comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (45th), Endpoint Detection and Response (EDR) (52nd), Secure Access Service Edge (SASE) (21st)
Expel
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
SOC as a Service (5th)
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.6%, up from 1.1% compared to the previous year. The mindshare of Expel is 2.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Expel2.4%
ConnectWise SIEM1.6%
Other96.0%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
reviewer2917971 - PeerSpot reviewer
Founder And Principal Technical Consultant at a consultancy with 51-200 employees
Expel has transformed MDR workflows and now streamlines phishing response and SOC 2 audits
Some of the best features Expel offers is the ease of use. Ease of use is top of mind. It also provides an opportunity for me to replace my SOC. Not necessarily replace my SOC because I utilize contractors on an as-needed basis, but it allows me to stay lean. I do get 24/7 monitoring, although they recently shortened up on the 24/7 monitoring offering. It also allows me to augment the existing SOC that I have for larger companies or larger enterprises that rely on me for that. It then extends the use of the tools I already have, as I mentioned with SentinelOne. Octa is another that comes to mind, and then for larger organizations that use CrowdStrike.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"Expel's customer support is great."
"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
 

Cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"I think the 24/7 SOC could be improved."
"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
 

Pricing and Cost Advice

"The solution is expensive."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Construction Company
11%
Computer Software Company
9%
Outsourcing Company
8%
Financial Services Firm
15%
Construction Company
10%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced thre...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely wor...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-tim...
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Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
Workbench, Expel SOC-as-a-Service
 

Overview

 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Amanda Fennell CSO
Find out what your peers are saying about CrowdStrike, SentinelOne, Huntress and others in Managed Detection and Response (MDR). Updated: October 2026.
921,523 professionals have used our research since 2012.