We performed a comparison between ConnectWise ScreenConnect and Microsoft Teams based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."
"Better than TeamViewer and useful for fixing problems remotely."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."
"We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."
"I think what the team likes most is the improvements when it comes to communication."
"The solution's technical support team is helpful."
"The most valuable feature for us was instant messaging."
"It is easy to share files online in real time with Microsoft Teams."
"Valuable screen sharing feature."
"The integration of online jobs and documents is one of the most valuable aspects of the solution. The ability to integrate tasks and to assign tasks to certain people is great."
"The most valuable feature of Microsoft Teams is that it is integrated with the Microsoft ecosystem."
"The planner and the breakout rooms are good and helpful features in Microsoft Teams."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"The solution should add the ability to video chat with the user on the other end."
"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."
"Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication)."
"I really didn't care for the onboarding process and it is something that should be improved."
"They could provide a toolbox for the plan I'm on."
"There needs to be a way to run the agent without installing, like GoToAssist."
"Microsoft Teams should include the possibility of creating questionnaires or polls during webinars, whereby the people watching can answer the questionnaires in real time."
"There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams."
"It's a bit slow, especially if you are downloading photos."
"The security needs improvement, as well as the ability to back up private chats."
"Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that."
"Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."
"Microsoft Teams has a limitation on the number of people, which could be increased."
"The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory."
ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while Microsoft Teams is ranked 5th in Virtual Meetings with 145 reviews. ConnectWise ScreenConnect is rated 8.4, while Microsoft Teams is rated 8.2. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Chatter. See our ConnectWise ScreenConnect vs. Microsoft Teams report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
