ConnectWise ScreenConnect vs GoToWebinar comparison

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288 views|201 comparisons
92% willing to recommend
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301 views|199 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise ScreenConnect and GoToWebinar based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ConnectWise ScreenConnect vs. GoToWebinar Report (Updated: May 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product's two-factor authentication means we are not worried like before about the state of our security.""ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.""Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location.""I've noted an ROI while using the solution.""The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance.""it gives me the ability to remotely connect to machines that I manage without user intervention.""Better than TeamViewer and useful for fixing problems remotely."

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"The interface is browser-based and simple, which is an advantage over other solutions.""We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface.""All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth.""This solution is very reliable. It is easy to switch between audio and microphone when using headphones.""I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

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Cons
"I really didn't care for the onboarding process and it is something that should be improved.""There could be improvement to the remote command line tools.""There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes.""At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available.""The solution should add the ability to video chat with the user on the other end.""Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication).""They could provide a toolbox for the plan I'm on.""If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."

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"GoToWebinar would be improved with the inclusion of support for video endpoints.""The platform feels old and a little rusty, more could be invested into the look and feel of it.""The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution.""Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price.""The sharing of cameras is limited to meeting organizers."

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Pricing and Cost Advice
  • "Good price and works well."
  • "Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
  • "I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
  • "It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
  • "Pricing is fair for Control and the licensing is simple."
  • "The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
  • "It is priced fairly."
  • "Make sure you have enough licensing for all the techs that you have."
  • More ConnectWise ScreenConnect Pricing and Cost Advice →

  • "It is a monthly subscription and the price is quite expensive if you're not paying annually."
  • "This is a free solution."
  • More GoToWebinar Pricing and Cost Advice →

    report
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    769,976 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I download the product for free with ConnectWise RMM's license.
    Top Answer:All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas where… more »
    Top Answer:This solution is very reliable. It is easy to switch between audio and microphone when using headphones.
    Top Answer:The chat window and using polls is easier in Zoom compared to GoToWebinar. Making it simpler and easier to publish polls on the fly would improve the solution.
    Ranking
    7th
    out of 63 in Virtual Meetings
    Views
    288
    Comparisons
    201
    Reviews
    5
    Average Words per Review
    504
    Rating
    9.6
    18th
    out of 63 in Virtual Meetings
    Views
    301
    Comparisons
    199
    Reviews
    2
    Average Words per Review
    420
    Rating
    7.5
    Comparisons
    Also Known As
    ConnectWise Control, ScreenConnect
    Learn More
    Overview

    With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

    Web conferencing SaaS for larger webinars
    Sample Customers
    Jon Rosen Systems
    Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
    Top Industries
    REVIEWERS
    Media Company11%
    Energy/Utilities Company11%
    Wellness & Fitness Company11%
    Healthcare Company11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm8%
    Healthcare Company8%
    Manufacturing Company7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business54%
    Midsize Enterprise21%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise25%
    Buyer's Guide
    ConnectWise ScreenConnect vs. GoToWebinar
    May 2024
    Find out what your peers are saying about ConnectWise ScreenConnect vs. GoToWebinar and other solutions. Updated: May 2024.
    769,976 professionals have used our research since 2012.

    ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while GoToWebinar is ranked 18th in Virtual Meetings with 8 reviews. ConnectWise ScreenConnect is rated 8.4, while GoToWebinar is rated 8.4. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas GoToWebinar is most compared with Microsoft Teams, Webex and GoToMeeting. See our ConnectWise ScreenConnect vs. GoToWebinar report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.