No more typing reviews! Try our Samantha, our new voice AI agent.

ConnectWise RMM vs Qualys TruRisk Eliminate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ConnectWise RMM boosts MSP growth by enhancing efficiency, reducing labor costs, and optimizing resources, leading to increased focus on clients.
Sentiment score
5.7
Qualys Patch Management boosts efficiency, cutting manual tasks and costs while improving security and patch rates significantly for IT teams.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
Information Security Manager at BARC India
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
Information Security - Manager at Infosys
In the past, it took us seven to ten days to close critical patches, but now we manage to address them within forty-eight hours, while high-priority SLAs can often be resolved within seven days.
IS Service Technical Specialist For Qualys Patch Management at ABB
 

Customer Service

Sentiment score
8.1
ConnectWise RMM offers 24/7 effective support via multiple channels, ensuring prompt resolution of issues with knowledgeable communication.
Sentiment score
7.0
Qualys Patch Management support is praised for problem-solving and expertise, despite some delays and reliance on articles.
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
System Administrator at a computer software company with 11-50 employees
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
We have a tool called Hudu where all our KBs are loaded.
Project Engineer at Moksh Tech
The support team is experienced and responsive.
Senior Security Consultant at CyberNxt Solutions LLP
The support team is responsive and provides detailed information.
Vulnerability Management Engineer at a comms service provider with 10,001+ employees
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
Security Consultant at Onity
 

Scalability Issues

Sentiment score
8.4
ConnectWise RMM scales efficiently with SaaS flexibility, easily handling large endpoints and data, ideal for businesses of all sizes.
Sentiment score
7.6
Qualys Patch Management offers scalable and efficient patch distribution, supporting diverse environments, with some challenges in affordability and macOS support.
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
Project Engineer at Moksh Tech
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
System Administrator at a computer software company with 11-50 employees
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
Information Security Manager at BARC India
If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.7
ConnectWise RMM is highly stable, requiring minimal maintenance, with users rarely facing issues, ensuring reliable long-term performance.
Sentiment score
7.7
Qualys Patch Management is highly stable, with minor issues, praised for its reliable cloud-native architecture and effective support.
ConnectWise RMM has been quite stable for the last eight months.
Project Engineer at Moksh Tech
I would rate the stability of Qualys Patch Management nine point five out of ten.
Information Security Lead at a consultancy with 10,001+ employees
The stability of Qualys Patch Management is impeccable.
Sr Cyber Security Manager at BARC India
Overall, it is reliable.
System Engineer at a tech services company with 11-50 employees
 

Room For Improvement

ConnectWise RMM lacks integration, offers limited dashboard customization, and is perceived as reactive, raising concerns about alignment with user needs.
Qualys Patch Management needs improvements in reliability, integration, user experience, and pricing to overcome current operational challenges.
We always have problems where we can't log into it, so we have to use the web version.
Project Engineer at Moksh Tech
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
System Engineer at a tech services company with 11-50 employees
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Sr Security Engineer at a tech services company with 10,001+ employees
For critical options, they could make them red, green for medium, and blue for less significant options.
Cyber Security Specialist at a financial services firm with 10,001+ employees
 

Setup Cost

ConnectWise RMM offers flexible, competitive pricing with cost-efficient licensing, starting at $2.50 per endpoint monthly, and exceptional support.
Qualys Patch Management offers competitive pricing with volume discounts, justifying its cost through effective vulnerability management and robust features.
My experience with pricing, setup cost, and licensing was very smooth.
System Administrator at a computer software company with 11-50 employees
We get many more features at the same price as other solutions such as Microsoft SCCM.
Senior Security Consultant at CyberNxt Solutions LLP
However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
The pricing is reasonable and less expensive than the previous tool.
Technical Lead - Security Operations at a tech services company with 51-200 employees
 

Valuable Features

ConnectWise RMM offers integration, automation, patch management, remote access, and NOC services, enhancing visibility, security updates, and IT streamlining.
Qualys Patch Management enhances security with automation, asset visibility, risk prioritization, remote endpoint capabilities, and strategic decision-making.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
Project Engineer at Moksh Tech
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
System Administrator at a computer software company with 11-50 employees
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
Senior Information Security Engineer at a consultancy with 10,001+ employees
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
Senior Security Consultant at CyberNxt Solutions LLP
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
Security Specialist at a photography company with 11-50 employees
 

Categories and Ranking

ConnectWise RMM
Ranking in Patch Management
16th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (54th), Server Monitoring (16th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Unified Endpoint Management (UEM) (16th)
Qualys TruRisk Eliminate
Ranking in Patch Management
1st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Patch Management category, the mindshare of ConnectWise RMM is 2.1%, down from 2.3% compared to the previous year. The mindshare of Qualys TruRisk Eliminate is 2.8%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Qualys Patch Management2.8%
ConnectWise RMM2.1%
Other95.1%
Patch Management
 

Featured Reviews

Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
SangramGupta - PeerSpot reviewer
Security Consultant at Deloitte
Automated patching has transformed risk-based remediation and now optimizes security workflows
I can highlight two areas for improvement. The first is better reporting flexibility and dashboard customization. Qualys VMDR has a great dashboard that I can customize, but Qualys Patch Management does not have a specific dashboard associated only with patch management and patch compliance. The customization could be improved significantly. The second area is third-party application coverage. Qualys Patch Management works very effectively when patching servers, internal servers, Windows, iOS, or Linux servers. However, when doing application security with third-party applications that require patches, it sometimes fails to complete the patch. The deployment issue with third-party applications needs enhancement, as even with integration, Qualys Patch Management is not able to deploy patches for some third-party applications. These are the two main points I can highlight for improvement.
report
Use our free recommendation engine to learn which Patch Management solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Performing Arts
8%
Government
10%
Financial Services Firm
10%
Manufacturing Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
What is your experience regarding pricing and costs for Qualys Patch Management?
Regarding the pricing aspects, I do not know the exact costs because we are not responsible for the procurement, but I can indicate around a 60% increase in revenue.
What needs improvement with Qualys Patch Management?
Qualys Patch Management could make a few enhancements to the reporting for various patch jobs. An ability to see specific reports on endpoints failing specific patches multiple times would be valua...
What is your primary use case for Qualys Patch Management?
I advise other folks on how to use Qualys Patch Management. The use cases I have seen are to patch regular end-user systems, servers, and to patch all available vulnerabilities or some vulnerabilit...
 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Information Not Available
Find out what your peers are saying about ConnectWise RMM vs. Qualys TruRisk Eliminate and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.