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ConnectWise RMM vs Netdata comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ConnectWise RMM boosts MSP growth by enhancing efficiency, reducing labor costs, and optimizing resources, leading to increased focus on clients.
Sentiment score
7.3
Netdata enhances productivity by reducing troubleshooting time, tool dependencies, and improving AWS infrastructure reliability, delivering substantial ROI.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
Real-time monitoring and alerts have helped us reduce troubleshooting effort by approximately twenty to thirty percent, saving engineering time and helping maintain a reliable AWS infrastructure.
Mid Software Engineer at Jumia Kenya
 

Customer Service

Sentiment score
8.1
ConnectWise RMM offers 24/7 effective support via multiple channels, ensuring prompt resolution of issues with knowledgeable communication.
Sentiment score
7.4
Netdata's customer support is highly rated for its responsiveness, efficiency, and user satisfaction, often scoring nine out of ten.
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
System Administrator at a computer software company with 11-50 employees
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
We have a tool called Hudu where all our KBs are loaded.
Project Engineer at Moksh Tech
The customer support has always been proactive and very responsive while handling our data growth.
Mid Software Engineer at Jumia Kenya
The customer support for Netdata has been generally perfect, as they helped me during troubleshooting and resolved monitoring issues on time.
Technical Support Specialist at Accenture
 

Scalability Issues

Sentiment score
8.4
ConnectWise RMM scales efficiently with SaaS flexibility, easily handling large endpoints and data, ideal for businesses of all sizes.
Sentiment score
6.9
Netdata efficiently manages data in healthcare and other sectors, demonstrating scalability and reliability across infrastructures and workloads.
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
System Administrator at a computer software company with 11-50 employees
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
Project Engineer at Moksh Tech
 

Stability Issues

Sentiment score
8.7
ConnectWise RMM is highly stable, requiring minimal maintenance, with users rarely facing issues, ensuring reliable long-term performance.
Sentiment score
8.7
Netdata is praised for its stability, real-time monitoring, and reliable performance, ensuring minimal disruption and continuous service.
ConnectWise RMM has been quite stable for the last eight months.
Project Engineer at Moksh Tech
 

Room For Improvement

ConnectWise RMM lacks integration, offers limited dashboard customization, and is perceived as reactive, raising concerns about alignment with user needs.
Netdata needs advanced customization, AI-driven monitoring, better integration, enhanced security, and improved data management for comprehensive functionality.
We always have problems where we can't log into it, so we have to use the web version.
Project Engineer at Moksh Tech
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
More flexible dashboard customization and simpler integrations with tools like PagerDuty or Slack would definitely make incident response smoother and reduce manual work in my organization.
Technical Support Specialist at Accenture
Netdata could improve by offering more advanced customizable dashboards, simpler configuration for complex AWS environments, and better integration with third-party tools.
Mid Software Engineer at Jumia Kenya
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks.
Tech Ops Engineer at Zeller
 

Setup Cost

ConnectWise RMM offers flexible, competitive pricing with cost-efficient licensing, starting at $2.50 per endpoint monthly, and exceptional support.
My experience with pricing, setup cost, and licensing was very smooth.
System Administrator at a computer software company with 11-50 employees
The setup cost is relatively low, and the available plans provide flexibility based on our monitoring needs.
Mid Software Engineer at Jumia Kenya
The metering and billing experience was fairly straightforward, although I would like clear visibility into how usage affects cost as monitoring scales across more servers.
Technical Support Specialist at Accenture
 

Valuable Features

ConnectWise RMM offers integration, automation, patch management, remote access, and NOC services, enhancing visibility, security updates, and IT streamlining.
Netdata enhances operational efficiency with real-time monitoring, AI insights, scalability, seamless AWS integration, and advanced security features.
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
Project Engineer at Moksh Tech
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
System Administrator at a computer software company with 11-50 employees
Netdata's AI-driven monitoring is useful for identifying unusual system behavior, and security and access control are particularly important in my organization because they help me protect my customers' most sensitive data.
Technical Support Specialist at Accenture
Netdata's best features that I find outstanding are the real-time monitoring, interactive dashboards, automated alerts, and detailed performance analytics.
Mid Software Engineer at Jumia Kenya
These functionalities enhance visibility and proactive capabilities for faster anomaly detection, contributing to overall improved operational efficiency and infrastructure reliability.
Tech Ops Engineer at Zeller
 

Categories and Ranking

ConnectWise RMM
Ranking in Server Monitoring
22nd
Ranking in IT Infrastructure Monitoring
48th
Ranking in Cloud Monitoring Software
32nd
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (54th), IT Alerting and Incident Management (17th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
Netdata
Ranking in Server Monitoring
14th
Ranking in IT Infrastructure Monitoring
41st
Ranking in Cloud Monitoring Software
25th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Server Monitoring category, the mindshare of ConnectWise RMM is 1.9%, up from 0.3% compared to the previous year. The mindshare of Netdata is 2.2%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Netdata2.2%
ConnectWise RMM1.9%
Other95.9%
Server Monitoring
 

Featured Reviews

Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
Peter Kitonga - PeerSpot reviewer
Mid Software Engineer at Jumia Kenya
Real-time monitoring has improved AWS visibility and reduces downtime for critical services
Netdata's best features that I find outstanding are the real-time monitoring, interactive dashboards, automated alerts, and detailed performance analytics. I find these features very valuable because they provide immediate visibility into CPU, memory, network, and server performance, helping us identify bottlenecks quickly, troubleshoot issues efficiently, and reduce downtime. The features I value most include excellent visibility, faster troubleshooting, and practical issue detection, which make Netdata infrastructure monitoring more efficient and reliable. AI governance and security capabilities are important for maintaining data privacy, access control, and transparency. I also value its focus on secure monitoring, controlled access, and protecting sensitive infrastructure data. Netdata has met my expectations through the AI-driven insights, which are generally useful and reliable for identifying performance anomalies and highlighting potential issues. They help us improve monitoring and speed up troubleshooting. Netdata integrates well with our AWS environment, providing useful visibility into server performance, resource utilization, and infrastructure health. It helps us monitor workloads, identify issues quickly, and maintain reliable operations.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
12%
Outsourcing Company
11%
Performing Arts
7%
Transportation Company
63%
Comms Service Provider
8%
Financial Services Firm
4%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
What is your experience regarding pricing and costs for Netdata?
As I am going with the subscription-based model in the SaaS, the pricing and setup cost are very nice, and the setup is very easy since I am running the server inside GCP.
What needs improvement with Netdata?
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks. Additionally, broader native integrations with enterpr...
What is your primary use case for Netdata?
Netdata serves as my real-time monitoring and observability platform for infrastructure and application performance monitoring, providing highly detailed real-time metrics with minimal setup and lo...
 

Comparisons

 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Information Not Available
Find out what your peers are saying about ConnectWise RMM vs. Netdata and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.