ConnectWise Automate vs HPE System Management Homepage comparison

The compared ConnectWise and Hewlett Packard Enterprise solutions aren't in the same category. ConnectWise is ranked #10 in RMM , and holds a 7.7% mindshare in the category. Hewlett Packard Enterprise is ranked #14 in SM , with an average rating of 8.0, and holds a 1.7% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 100% of Hewlett Packard Enterprise users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,953 Views
1,152 Comparison Views

85% willing to recommend

HPE System Management Homepage

Read 8 HPE System Management Homepage reviews

578 Views
566 Comparison Views

100% willing to recommend

ConnectWise Automate

HPE System Management Homepage

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between ConnectWise Automate and HPE System Management Homepage based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2025

Download the complete report

Helped 861,803 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (10th)

HPE System Management Homepage

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Server Monitoring (14th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.7%, down 9.3% compared to last year.
HPE System Management Homepage, on the other hand, focuses on Server Monitoring, holds 1.7% mindshare, down 2.0% since last year.

Remote Monitoring and Management (RMM)

Server Monitoring

Featured Reviews

MikeChacker

IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees

Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement

The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

Read full review

Juan Esteban

Consultant at Freelance

Offers reliability and helps with the virtualization part

The product integrates with our company's existing IT infrastructure, especially when it comes to MicroK8s and other on-premises servers. The tool also helps with the virtualization in the ecosystem of our company, where there are other tools from HPE. Performance and network optimization are some of the beneficial areas in terms of server management. Speaking about how the remote management ability of the product impacted our company's IT operations, I would say that my organization has dealt with areas like RDP, DDI, and DMC, depending on the requirements of our final customers. In my experience, the product has contributed four hours in terms of reliability and to ensure the uptime of our servers. When it comes to the day-to-day use of HPE System Management's interface, I would say that it connects with some of the best tools and Hyper-V console with the help of Microsoft. I recommended the solution to those who plan to use it. I rate the overall product an eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The database is great. It's a nicely ordered database."

"The implementation is nice and easy."

"It is very scalable."

"Maybe they could improve the capability to be multi-tenant."

"It's definitely improved the help-desk servicing, et cetera."

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"This product saves us a lot of time and increases our efficiency."

More ConnectWise Automate pros

"I think it's stable, scalable, and flexible."

"The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure."

"The managing and monitoring are the solution's most valuable features. They are something I find quite helpful in my work."

"The interface is in continuous development and improves version by version."

"This is a good product and I recommend it."

"This solution has improved our organization through the provision of efficient resource utilization and capacity planning."

Cons

"Their support needs to be better."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"The menu doesn't always load properly."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"The fixed client for Automate is slow. The web client is not very intuitive."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."

More ConnectWise Automate cons

"The return on investment report is too difficult to understand."

"If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier."

"I think that support integration could be improved."

"The quality of service and support for this solution needs to be improved."

"Our customers would like to see the price lowered."

"The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required."

Pricing and Cost Advice

"I believe Automate is available for around $2."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"Pricing and licensing are reasonable."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"My company has invested 30,00,000 USD in the product."

"The license was included when we purchased the server."

"The support is yearly-based and the license is permanent."

"The price of this product is fair."

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

861,803 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

16%

Computer Software Company

14%

Performing Arts

Healthcare Company

Computer Software Company

20%

Real Estate/Law Firm

11%

Retailer

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about HPE System Management?

The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure.

See all answers

What is your experience regarding pricing and costs for HPE System Management?

My company has invested 30,00,000 USD in the product.

See all answers

What needs improvement with HPE System Management?

The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required.

See all answers

Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 29% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 17% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 8% of the time

SolarWinds NPM vs ConnectWise Automate

Compared 8% of the time

More ConnectWise Automate Competitors

Lenovo XClarity Controller vs HPE System Management Homepage

Compared 77% of the time

Zabbix vs HPE System Management Homepage

Compared 14% of the time

Microsoft Configuration Manager vs HPE System Management Homepage

Compared 9% of the time

More HPE System Management Homepage Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

July 2025

Download ConnectWise Automate product report

Buyer's Guide

Server Monitoring

July 2025

Download HPE System Management Homepage product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

HP System Management

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

The HPE System Management Homepage (SMH) consolidates and simplifies the management of ProLiant and Integrity servers running Microsoft Windows or Linux, or HPE 9000 and HPE Integrity servers running HP-UX 11i. By aggregating data from HPE Insight Management Agents and other tools, SMH provides a secure and intuitive interface to review in-depth hardware configuration and status data, performance metrics, system thresholds and software version control information. SMH can also be used to access the HPE Lights-Out Management processor on ProLiant and Integrity servers. SMH is part of the Service Pack for ProLiant (SPP) or the Integrity Support Pack (ISP), and can be extended to meet specific system management requirements by integrating additional plug-in tools. SMH is easy to install and can be extended to meet specific system management requirements by integrating additional HPE plug-in management tools that include HPE Online Diagnostics and HPE Software Version Control Agents.

Hewlett Packard Enterprise

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

Infotec

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2025

Download Free Report

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM). Updated: June 2025.

DOWNLOAD NOW

861,803 professionals have used our research since 2012.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.