ConnectWise Automate vs HPE System Management Homepage comparison

The compared ConnectWise and Hewlett Packard Enterprise solutions aren't in the same category. ConnectWise is ranked #9 in RMM , and holds a 7.7% mindshare in the category. Hewlett Packard Enterprise is ranked #14 in SM , with an average rating of 8.0, and holds a 1.6% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 100% of Hewlett Packard Enterprise users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,659 Views
1,012 Comparison Views

85% willing to recommend

HPE System Management Homepage

Read 8 HPE System Management Homepage reviews

580 Views
568 Comparison Views

100% willing to recommend

ConnectWise Automate

HPE System Management Homepage

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise Automate and HPE System Management Homepage based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: August 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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Helped 866,744 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (9th)

HPE System Management Homepage

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Server Monitoring (14th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.7%, down 9.1% compared to last year.
HPE System Management Homepage, on the other hand, focuses on Server Monitoring, holds 1.6% mindshare, down 2.0% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.7%
Kaseya VSA	18.2%
NinjaOne	13.7%
Other	60.400000000000006%

Remote Monitoring and Management (RMM)

Server Monitoring Market Share Distribution
Product	Market Share (%)
HPE System Management Homepage	1.6%
Zabbix	25.9%
Checkmk	10.5%
Other	62.0%

Server Monitoring

Featured Reviews

MikeChacker

IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees

Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement

The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

Read full review

Juan Esteban

Consultant at Freelance

Offers reliability and helps with the virtualization part

The product integrates with our company's existing IT infrastructure, especially when it comes to MicroK8s and other on-premises servers. The tool also helps with the virtualization in the ecosystem of our company, where there are other tools from HPE. Performance and network optimization are some of the beneficial areas in terms of server management. Speaking about how the remote management ability of the product impacted our company's IT operations, I would say that my organization has dealt with areas like RDP, DDI, and DMC, depending on the requirements of our final customers. In my experience, the product has contributed four hours in terms of reliability and to ensure the uptime of our servers. When it comes to the day-to-day use of HPE System Management's interface, I would say that it connects with some of the best tools and Hyper-V console with the help of Microsoft. I recommended the solution to those who plan to use it. I rate the overall product an eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product saves us a lot of time and increases our efficiency."

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"The implementation is nice and easy."

"The most value we get from this solution is that everything is on a patch cycle."

"The database is great. It's a nicely ordered database."

"It's definitely improved the help-desk servicing, et cetera."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"Maybe they could improve the capability to be multi-tenant."

More ConnectWise Automate pros

"This is a good product and I recommend it."

"The managing and monitoring are the solution's most valuable features. They are something I find quite helpful in my work."

"The interface is in continuous development and improves version by version."

"The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure."

"I think it's stable, scalable, and flexible."

"This solution has improved our organization through the provision of efficient resource utilization and capacity planning."

Cons

"Scheduling of automation could be improved and made more simple."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"Their support needs to be better."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"The fixed client for Automate is slow. The web client is not very intuitive."

More ConnectWise Automate cons

"I think that support integration could be improved."

"The quality of service and support for this solution needs to be improved."

"The return on investment report is too difficult to understand."

"The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required."

"Our customers would like to see the price lowered."

"If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier."

Pricing and Cost Advice

"I believe Automate is available for around $2."

"Pricing and licensing are reasonable."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"The price of this product is fair."

"The license was included when we purchased the server."

"My company has invested 30,00,000 USD in the product."

"The support is yearly-based and the license is permanent."

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866,744 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

12%

Performing Arts

Healthcare Company

Real Estate/Law Firm

Computer Software Company

20%

Retailer

Real Estate/Law Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

Ask a question

Earn 20 points

What do you like most about HPE System Management?

The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure.

See all answers

What is your experience regarding pricing and costs for HPE System Management?

My company has invested 30,00,000 USD in the product.

See all answers

What needs improvement with HPE System Management?

The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required.

See all answers

Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 31% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 18% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

SolarWinds NPM vs ConnectWise Automate

Compared 8% of the time

More ConnectWise Automate Competitors

Lenovo XClarity Controller vs HPE System Management Homepage

Compared 67% of the time

Tanium vs HPE System Management Homepage

Compared 12% of the time

Microsoft Configuration Manager vs HPE System Management Homepage

Compared 11% of the time

Zabbix vs HPE System Management Homepage

Compared 10% of the time

More HPE System Management Homepage Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

September 2025

Download ConnectWise Automate product report

Buyer's Guide

Server Monitoring

August 2025

Download HPE System Management Homepage product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

HP System Management

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

The HPE System Management Homepage (SMH) consolidates and simplifies the management of ProLiant and Integrity servers running Microsoft Windows or Linux, or HPE 9000 and HPE Integrity servers running HP-UX 11i. By aggregating data from HPE Insight Management Agents and other tools, SMH provides a secure and intuitive interface to review in-depth hardware configuration and status data, performance metrics, system thresholds and software version control information. SMH can also be used to access the HPE Lights-Out Management processor on ProLiant and Integrity servers. SMH is part of the Service Pack for ProLiant (SPP) or the Integrity Support Pack (ISP), and can be extended to meet specific system management requirements by integrating additional plug-in tools. SMH is easy to install and can be extended to meet specific system management requirements by integrating additional HPE plug-in management tools that include HPE Online Diagnostics and HPE Software Version Control Agents.

Hewlett Packard Enterprise

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

Infotec

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.