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Conga CPQ vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga CPQ
Ranking in Product Configuration and Quoting
10th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Infor CloudSuite
Ranking in Product Configuration and Quoting
9th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (24th), ERP (13th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), Warehouse Management (3rd), Cloud HCM (11th), Financial Close Software (11th)
 

Mindshare comparison

As of August 2026, in the Product Configuration and Quoting category, the mindshare of Conga CPQ is 2.3%, down from 2.6% compared to the previous year. The mindshare of Infor CloudSuite is 3.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Product Configuration and Quoting Mindshare Distribution
ProductMindshare (%)
Infor CloudSuite3.3%
Conga CPQ2.3%
Other94.4%
Product Configuration and Quoting
 

Featured Reviews

reviewer2853033 - PeerSpot reviewer
Salesforce Technical Lead at a outsourcing company with 501-1,000 employees
Configuring complex customized quotes has improved flexibility but still needs smoother approvals
There are many out-of-the-box features available in Conga CPQ compared to other CPQ systems, and we can easily customize the entire CPQ itself using many customizations and APIs that are not available in other systems. Out-of-the-box APIs are the best features that Conga CPQ offers, as everything can be customizable. The product bulk loader is a feature that has helped my team significantly. For instance, in other CPQ systems, implementing similar features requires extensive customization. However, with Conga CPQ, using the Add Multi-Prod API, we only need a CSV file with product codes and quantities. We check for any active price list items and prepare a wrapper class to input data to that API, which simplifies creating a cart with products. Conga CPQ positively impacts my organization with many ongoing projects involving its features. People appreciate its extensive features and the support from the Conga team, who respond immediately to any cases we raise.
AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many out-of-the-box features available in Conga CPQ compared to other CPQ systems, and we can easily customize the entire CPQ itself using many customizations and APIs that are not available in other systems."
"Conga CPQ offers the best features, particularly pricing, allowing me to achieve complex pricing with ease, such as using the totaling callback and base price callback."
"For complex pricing and orders, if organizations want more efficiency and error tracking, Conga CPQ is a strong choice."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"CloudSuite came out on top."
"It is a scalable solution."
"It is a very scalable solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
 

Cons

"However, I am currently facing many difficulties with data synchronization, and it has several loopholes not working as expected in Turbo, such as validation callbacks working fine in Turbo but failing in RLP."
"There are a few manual steps we need to take, such as handling a complex approval process in Conga CPQ."
"After converting to Conga LP revenue life cycle platform, we identified several areas for improvement. We run into more sync issues and data synchronization problems."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"It required more time than I had with it to learn it well enough."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"It takes time to properly learn what the product can do."
"Infor OS is powerful, but the documentation is terrible."
"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."
 

Pricing and Cost Advice

Information not available
"The product is expensive. I rate the pricing a five out of ten."
"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"It is a cost-effective solution."
"The pricing is not built on a standard model."
"I feel it is not very cheap, very economical but also not very expensive."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Construction Company
12%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
 

Questions from the Community

What needs improvement with Conga CPQ?
Conga CPQ could be improved as it has recently launched Conga RLP, a Revenue Lifecycle Platform, to enhance performance. However, I am currently facing many difficulties with data synchronization, ...
What is your primary use case for Conga CPQ?
I use out-of-the-box objects like price list item and price list to create a product and show it in the catalog, such as category, category hierarchy, and product hierarchy, while using attributes ...
What advice do you have for others considering Conga CPQ?
I would rate Conga CPQ an eight out of ten. I chose eight out of ten for Conga CPQ because, as I mentioned, I can handle complex pricing and approvals effectively. However, the two points deducted ...
What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
 

Also Known As

No data available
SyteLine
 

Overview

 

Sample Customers

Information Not Available
PRIDE Industries
Find out what your peers are saying about Conga CPQ vs. Infor CloudSuite and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.