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Conga CPQ vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga CPQ
Ranking in Product Configuration and Quoting
10th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Infor CloudSuite
Ranking in Product Configuration and Quoting
11th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (25th), ERP (13th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (8th), Warehouse Management (3rd), Cloud HCM (12th), Financial Close Software (11th)
 

Mindshare comparison

As of July 2026, in the Product Configuration and Quoting category, the mindshare of Conga CPQ is 2.4%, down from 3.2% compared to the previous year. The mindshare of Infor CloudSuite is 3.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Product Configuration and Quoting Mindshare Distribution
ProductMindshare (%)
Conga CPQ2.4%
Infor CloudSuite3.3%
Other94.3%
Product Configuration and Quoting
 

Featured Reviews

reviewer2853033 - PeerSpot reviewer
Salesforce Technical Lead at a outsourcing company with 501-1,000 employees
Configuring complex customized quotes has improved flexibility but still needs smoother approvals
There are many out-of-the-box features available in Conga CPQ compared to other CPQ systems, and we can easily customize the entire CPQ itself using many customizations and APIs that are not available in other systems. Out-of-the-box APIs are the best features that Conga CPQ offers, as everything can be customizable. The product bulk loader is a feature that has helped my team significantly. For instance, in other CPQ systems, implementing similar features requires extensive customization. However, with Conga CPQ, using the Add Multi-Prod API, we only need a CSV file with product codes and quantities. We check for any active price list items and prepare a wrapper class to input data to that API, which simplifies creating a cart with products. Conga CPQ positively impacts my organization with many ongoing projects involving its features. People appreciate its extensive features and the support from the Conga team, who respond immediately to any cases we raise.
AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For complex pricing and orders, if organizations want more efficiency and error tracking, Conga CPQ is a strong choice."
"Conga CPQ offers the best features, particularly pricing, allowing me to achieve complex pricing with ease, such as using the totaling callback and base price callback."
"There are many out-of-the-box features available in Conga CPQ compared to other CPQ systems, and we can easily customize the entire CPQ itself using many customizations and APIs that are not available in other systems."
"It is a very scalable solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The customization capabilities of CloudSuite Industrial are also there."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Mainly, we pushed back a $7M plant expansion because we were able to increase throughput with our existing facility."
 

Cons

"However, I am currently facing many difficulties with data synchronization, and it has several loopholes not working as expected in Turbo, such as validation callbacks working fine in Turbo but failing in RLP."
"After converting to Conga LP revenue life cycle platform, we identified several areas for improvement. We run into more sync issues and data synchronization problems."
"There are a few manual steps we need to take, such as handling a complex approval process in Conga CPQ."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."
"It takes time to properly learn what the product can do."
"The solution's support service could be better."
"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Customer Service: Infor is impossible, but if you have a good reseller partner, they can handle just about any issues."
"The platform's distribution features need enhancement."
 

Pricing and Cost Advice

Information not available
"The pricing is not built on a standard model."
"The platform's pricing depends on the specific number of users."
"It is a cost-effective solution."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"For on-premise installations, the licensing is yearly."
"The product is expensive. I rate the pricing a five out of ten."
"I feel it is not very cheap, very economical but also not very expensive."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Construction Company
11%
Healthcare Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
 

Questions from the Community

What needs improvement with Conga CPQ?
There are a few manual steps we need to take, such as handling a complex approval process in Conga CPQ. Deploying data from lower organizations to higher environments can be challenging, so Conga s...
What is your primary use case for Conga CPQ?
I have been using Conga CPQ for 3.5 years. For Conga CPQ, we mainly use it to sell customized products to end customers. We have customized many products, such as Cobas medical products, providing ...
What advice do you have for others considering Conga CPQ?
I find Conga CPQ to be very secure. It is more secure because whenever we encounter an error, we often cannot find information online, and the only resource available for checking errors is the Con...
What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
 

Comparisons

 

Also Known As

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SyteLine
 

Overview

 

Sample Customers

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Find out what your peers are saying about Conga CPQ vs. Infor CloudSuite and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.