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Concentrix vs HubSpot Service Hub comparison

Concentrix and HubSpot are both solutions in the Customer Success Management category. Concentrix is ranked #7, while HubSpot is ranked #11. Concentrix holds a 5.7% mindshare in CSM, compared to HubSpot’s 1.9% mindshare.
Concentrix
  • 549 Views
  • 33 Comparison Views
HubSpot Service Hub
  • 56 Views
  • 56 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Concentrix
Ranking in Customer Success Management
7th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IT Support Services (2nd)
HubSpot Service Hub
Ranking in Customer Success Management
11th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Customer Success Management category, the mindshare of Concentrix is 5.7%, down from 7.5% compared to the previous year. The mindshare of HubSpot Service Hub is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Success Management Market Share Distribution
ProductMarket Share (%)
Concentrix5.7%
HubSpot Service Hub1.9%
Other92.4%
Customer Success Management
 

Comparisons

Teleperformance Contact Management Outsourcing vs Concentrix Logo
Teleperformance Contact Management Outsourcing vs Concentrix
Compared 46% of the time
Foundever vs Concentrix Logo
Foundever vs Concentrix
Compared 31% of the time
Tech Mahindra Service Desk vs Concentrix Logo
Tech Mahindra Service Desk vs Concentrix
Compared 23% of the time
More Concentrix Competitors
No data available
 

Also Known As

Convergys, ServiceSource
No data available
 

Overview

Concentrix is a leading global technology and services company specializing in customer experience solutions. Offering a diverse range of services, Concentrix supports businesses worldwide with customer service, including call center, email, and chat support, as well as technical support for troubleshooting issues. Additionally, Concentrix aids businesses in sales and lead generation while leveraging data analytics to provide valuable insights into customer behavior and enhance overall customer experience. With a focus on innovation and efficiency, Concentrix empowers businesses to thrive in today's competitive landscape.
Concentrix

Customer service tools to help you connect with customers, exceed their expectations, and turn them into promoters that grow your business.

HubSpot
 

Sample Customers

DIRECTV
digimind, easyrecrue, software2, subaru, suzuki
See our list of best Customer Success Management vendors.

We monitor all Customer Success Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.