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Oracle ATG vs commercetools comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

commercetools
Ranking in eCommerce Platforms
3rd
Average Rating
8.2
Reviews Sentiment
4.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Oracle ATG
Ranking in eCommerce Platforms
9th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the eCommerce Platforms category, the mindshare of commercetools is 1.2%, up from 0.9% compared to the previous year. The mindshare of Oracle ATG is 2.4%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
commercetools1.2%
Oracle ATG2.4%
Other96.4%
eCommerce Platforms
 

Featured Reviews

Rachit Patel - PeerSpot reviewer
Software Engineer at a university with 5,001-10,000 employees
Structured APIs and flexible customization have simplified building full-stack commerce sites
Regarding how commercetools can be improved, I did not find anything that could be better in terms of features for my use case. However, the resources and documentation of commercetools could be clearer so developers can understand the APIs and build websites accordingly. Whatever is needed for my use case, commercetools provides. If the project scales and certain companies require additional changes, you might need customization in Merchant Centers. Otherwise, all the features that are there provide what I needed. Additionally, commercetools could improve how they handle the customer database and orders by consolidating their two separate collections for carts and orders. Once a cart is ordered, it is converted into an order state, and this process could be improved. Furthermore, they could improve the customer collections. When I was using commercetools, there was no AI analytics, but they could add AI features such as product recommendations for specific customers based on their viewership, cart suggestions, and bundle products. These are improvements they could make.
Naved Hussain - PeerSpot reviewer
Chief Technology Officer at Adani Enterprises Ltd
Integrates with different scanners and helps to scan customer documents
One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use. A feature that could be improved is the ease of integrating various systems. We currently use it as a standalone solution and integrate it with other systems. A better way to integrate with newer systems, especially mobile apps, could exist. I think the compression technology could be improved even more, and it would be helpful if the software could integrate directly with certain applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Commercetools has positively impacted our organization as a service company by allowing us to execute multiple projects and bring in a good amount of business for us."
"For the organization, I would say that the speed of the go-to-market was quite incredible, as we went live in about a month and a half with a full checkout experience with a payment integration, which is quite amazing."
"Everything apart from the previous mention is good; I am impressed with the flexibility and performance of commercetools."
"Earlier, product launch took around seven to eight months, but now it takes less than a month, which is a massive improvement for our clients."
"At this point, the product works flawlessly."
"commercetools is very flexible because it is headless, so with the API, you can connect commercetools easily with other platforms such as AWS, for example, with extension and subscription."
"Using commercetools, very little customization is needed, as everything else is present in commercetools itself."
"Commercetools has impacted my organization positively by allowing us to give a better solution compared to other options."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"Merchandising and promotion features are very good."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"The best thing with Oracle Commerce is the personalization engine, and then the integration with one of the best search engines, which is Endeca."
"The product is really good. It is a robust tool that can scale up in any business, including some multi-million businesses."
"Oracle ATG Commerce is the leading enterprise eCommerce solution with around 50% of Fortune 100 companies using it."
"The tool is useful for B2B retail operations. The e-commerce platform is helpful for our customers when searching for products they want to buy. They can look up items using part numbers or product descriptions, which helps them find exactly what they want. We rely on the search functionality a lot."
"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
 

Cons

"My advice to others looking into using commercetools is that in 2026, I would go with a simpler solution."
"My experience with the documentation and learning resources for commercetools is that it was not very clear."
"I experienced a challenging moment when commercetools had scheduled downtime, impacting user login and operations simultaneously, which caused significant difficulties for our B2B aspects."
"Support is also good overall, although they may be a bit slow with our queries at times."
"Regarding commercetools' AI capabilities, I think its accuracy and reliability of output were around 40 to 50%. The answer would change when asked the same question repeatedly."
"I have not seen a return on investment, and I do not have that information with me."
"The issues I encountered with configuring the shipping methods in commercetools relate to the out-of-the-box configuration, where there is a limitation on the number of delivery modes."
"Commercetools can be improved in areas such as order management and the checkout process."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"There should also be a mechanism for user surveys and product reviews."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"Its licensing cost could be brought down."
"The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"The only issue with the tool is that it is not cloud-based."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
 

Pricing and Cost Advice

Information not available
"The product's pricing is moderate. We use a license module."
"The tool's licensing is costly. Finding the right talent to manage it is also a challenge."
"Oracle ATG is an expensive solution."
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Comparison Review

it_user9726 - PeerSpot reviewer
Architect at a tech services company with 1,001-5,000 employees
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
17%
Media Company
11%
Healthcare Company
11%
Outsourcing Company
13%
Construction Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for commercetools?
My experience with pricing, setup costs, and licensing has been good, as I use the embedded pricing feature that commercetools offers to attach prices to our product catalog.
What needs improvement with commercetools?
Regarding how commercetools can be improved, I did not find anything that could be better in terms of features for my use case. However, the resources and documentation of commercetools could be cl...
What is your primary use case for commercetools?
While I was working at my previous company, I used commercetools for about one year and built several projects with it. My main use case for commercetools is making an e-commerce website where the ...
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Also Known As

No data available
ATG
 

Overview

 

Sample Customers

Information Not Available
Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite
Find out what your peers are saying about Oracle ATG vs. commercetools and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.