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Comindware Tracker vs OpenText AppWorks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comindware Tracker
Ranking in Business Process Management (BPM)
51st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (41st)
OpenText AppWorks
Ranking in Business Process Management (BPM)
20th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Comindware Tracker is 0.1%, down from 0.1% compared to the previous year. The mindshare of OpenText AppWorks is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Easy to navigate and great for keeping everybody in the loop
Comindware is great for workflow management. It's user-friendly and trustworthy. You don't need technical skills to develop, maintain and update workflows. Using the intuitive web-based user interface of the visual workflow builder, you can design and set up workflows. Comindware Tracker is a good…
Senthil Natarajan - PeerSpot reviewer
The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities
The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The feature I have found most valuable is the easy synchronization with other tools."
"Customize workflow processes visually and interactively."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"Its customer support is reliable and easy to approach."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
 

Cons

"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"I am expecting new updates to improve the software."
"The initial setup can be quite slow and finicky."
"The initial setup seemed a bit complex, and there is no great documentation."
"This solution lacks API integration with some popular websites."
"If your organization has only a few team members then this tool is not suitable."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."
"There is room for improvement in the pricing structure."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"The solution needs to continue to enhance the low-coding feature within the product itself."
"OpenText needs improvements in its integration model to align with newer integration types."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"The integration could improve."
 

Pricing and Cost Advice

"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"The price is so reasonable."
"This solution has a very lost cost."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Great value for the money."
"Price per user works for me when they do not count my clients, which fill forms."
"There is a user-based perpetual license."
"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."
"The price is on the higher side."
"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."
"AppWorks is pretty expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
10%
Insurance Company
10%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about OpenText AppWorks?
We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...
What is your experience regarding pricing and costs for OpenText AppWorks?
From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...
What needs improvement with OpenText AppWorks?
They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...
 

Comparisons

No data available
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
Find out what your peers are saying about Comindware Tracker vs. OpenText AppWorks and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.