We compared Cohesity DataProtect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"Cohesity has very simple reports to help you stay in the know of which servers are being backed up or not."
"Several features enable us to perform fast recovery, such as instant fast recovery. All our virtual machines protected with the product can be quickly restored to another healthy environment with minimal downtime for our main customers. These features have significantly improved our recovery time objectives."
"The solution is stable."
"It offers an easy, quick backup and restore of files and VMs. Also, the "Google-like " search for files is awesome."
"Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed all issues, and answered every question in a very timely manner."
"A robust, verifiable backup with a restore solution, which decreases our backup and has a restore window."
"The system automatically takes down the nodes one at a time and performs the upgrade and brings the node back up before proceeding to the next. Upgrades can now be done at any time with a high level of confidence."
"It's stable."
"The simplicity of use is valuable. It is easy. We just click Failover and do it. It is pretty straightforward. If someone wants to do a test failover, they log in to the console and do a test failover"
"It has enabled DR protection for virtual appliances with minimal administrator time."
"The orchestration and automation of the DR and how it replicates the VMs and then picks them up in the DR site have been most valuable."
"Zerto's ease of use is outstanding; it's easy to set up and has a clear interface and menus. The reporting, analytics, and online monitoring are also excellent."
"Its ease of use is valuable. You do not have to do much to install Zerto or implement Zerto on the infrastructure. It is not very complicated."
"The communication between the VM and the secondary data center is the most valuable feature."
"The quickness and efficiency of creating snapshots, on a real-time basis, is one of the most valuable features. Whenever changes are made on a server, Zerto starts taking snapshots right away and replicating them to the DR site. It's very effective and very quick."
"The test features have been really good for us. Our DR testing goes very quickly and easily now for all our stuff with Zerto. We have our priority recovery process, where we cover our databases for our app servers and web servers. All our teams pretty much get their VMs very quickly. The RPOs are very low."
"Initial setup can be complex if you need to change IP addresses. Hopefully, they improve that in a future release."
"I think Cohesity could add more platform support. For example, they could improve integration with DB2 or make the integration S3 object storage a little tighter. Some of that stuff could use some work, but overall, it's a relatively comprehensive platform."
"At times, you may click the wrong server or click too fast and accidentally restore a cluster of servers. It would be very helpful to have a cancel option under restores."
"We have had our share of minor bugs over the past two years and a few bigger ones."
"You need to put the full name instead of a few letters while searching for backup. It should also improve customization."
"Quality testing of upgrades should be somewhat improved."
"Better support for legacy platforms would be nice, but we should be moving off those anyway."
"The solution's dashboard or UI can be enhanced and made more user-friendly than its competitors."
"We wanted to shut down the dev environment to focus on the prod environment. We couldn't find any option in Zerto to do that."
"The biggest improvement would be exporting VPGs and a configuration of VPGs, as well as increasing or improving their IP customization rule set."
"Another thing that would help would be a recommender, or some type of tool that says, 'Hey, you're not conforming to best practices.' It would do a conformance or compliance check to tell you if your VPGs are set up according to best practices and whether your Zerto clusters are set up optimally. It would see if you have HA enabled and whether your alerting is turned on."
"There needs to be more flexibility in the licensing."
"I haven't been a super big fan of the support area. The support could really be better in terms of responsiveness. I've had some issues that took two or three days to get resolved. Once I got to the right person, they were resolved quickly, but it took a while to get to that person."
"If I had to pick anything, it would be the documentation for upgrades. They need to make it easier for users to do upgrades without having to contact support, by providing better documentation for that."
"If I have to reboot a virtual machine host, I have issues with Zerto catching up afterward. That's about the only thing I would say needs improvement. Sometimes, when I have to do maintenance, Zerto takes a little bit to catch up. That's understandable."
"The overall management plan could improve. If something happens with the VM on the vSphere side, the error codes are pretty weak. If there was a way to click on something within the UI that takes us to a support page or article, that would be very beneficial."
Cohesity DataProtect is ranked 9th in Backup and Recovery with 67 reviews while Zerto is ranked 2nd in Backup and Recovery with 233 reviews. Cohesity DataProtect is rated 9.0, while Zerto is rated 9.0. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Commvault Cloud and NetApp SnapCenter, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Druva inSync. See our Cohesity DataProtect vs. Zerto report.
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