Singapore DC doesn't support Hypervisor 16G-8C. If you need your image deployed in Asia (this is decided by the time zone in which the image is being used), well it isn’t. It will be deployed in the US DataCenter, which means very high latency when using the image. If you insist the image is deployed on a higher spec hardware (Hypervisor 24G), you need to negotiate with ReadyTech, otherwise a higher cost is incurred. Image updates (made in US DC) are not automatically copied to other DCs it seems. The first time a deployment in the Singapore DC is requested after an image update, the ReadyTech staff have to copy the image from the US DC to the Singapore DC before the the image can be deployed. Because of the extra time needed for the copy, this means the image is not deployed in time to be used as planned. Both result in a bad experience for our customers using the image.