CloudCraze Commerce [EOL] vs Salesforce Commerce Cloud comparison

CloudCraze Commerce [EOL] and Salesforce Commerce Cloud are both solutions in the eCommerce Platforms category. Additionally, 90% of Salesforce Commerce Cloud users are willing to recommend the solution.

CloudCraze Commerce [EOL]

Salesforce Commerce Cloud

Read 33 Salesforce Commerce Cloud reviews

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90% willing to recommend

CloudCraze Commerce [EOL]

Salesforce Commerce Cloud

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Executive Summary

We performed a comparison between CloudCraze Commerce [EOL] and Salesforce Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, commercetools and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: July 2026).

Buyer's Guide

eCommerce Platforms

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CloudCraze Commerce [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Salesforce Commerce Cloud

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

eCommerce Platforms (1st)

Featured Reviews

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Deena Dayalan K

Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees

Unified commerce platform has streamlined direct sales and integrated promotions and billing

One of the most valuable features in Salesforce Commerce Cloud is that it helps me avoid storing credit card information, with a vault function taken care of. Salesforce provides this vault feature, enabling me to bill my D2C customers directly and also feeding data into my Marketing Cloud and Services Cloud. For visibility features in Salesforce Commerce Cloud, I might need to schedule a separate meeting as I can only share certain levels of information. Experience-wise, it is very good; the platform helps identify promotional opportunities and integrates well with Salesforce's Trade Promotion Management. The main benefits Salesforce Commerce Cloud provides are significant process improvements. If we did not have it, I would need to establish a separate D2C portal such as Magento Commerce and integrate with Salesforce for some data. Having Salesforce Commerce Cloud is essential as it integrates very quickly and is part of the entire ecosystem.

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Top Industries

By visitors reading reviews

No data available

Construction Company

11%

Financial Services Firm

11%

Manufacturing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	11

Questions from the Community

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What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

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What needs improvement with Salesforce Commerce Cloud?

If Salesforce Commerce Cloud could incorporate features such as Product Data Management and Customer Data Platform internally, it would benefit large customers such as us, reducing reliance on mult...

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What is your primary use case for Salesforce Commerce Cloud?

Salesforce Commerce Cloud's main use case is D2C and B2C, focusing on direct-to-customers. Salesforce Commerce Cloud's architecture is very effective for our channel partners, providing them a good...

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Comparisons

No data available

Adobe Commerce vs Salesforce Commerce Cloud

Compared 16% of the time

SAP Commerce Cloud vs Salesforce Commerce Cloud

Compared 15% of the time

Shopify vs Salesforce Commerce Cloud

Compared 13% of the time

Bigcommerce vs Salesforce Commerce Cloud

Compared 6% of the time

Aptos Retail vs Salesforce Commerce Cloud

Compared 5% of the time

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Product Reports

Buyer's Guide

eCommerce Platforms

July 2026

Download CloudCraze Commerce [EOL] product report

Buyer's Guide

Salesforce Commerce Cloud

July 2026

Download Salesforce Commerce Cloud product report

Also Known As

No data available

Demandware

Overview

As a native application on Salesforce, CloudCraze leverages the core capabilities of the Salesforce platform, including standard and custom objects, workflow rules, localization, reporting and more. With the base functionality in place, CloudCraze focuses development on building a robust commerce platform on top of Salesforce.

It also means that with CloudCraze, you work in “clicks, not code,” making the platform easy, flexible and fast for both your business and IT teams to use.

Salesforce

Salesforce Commerce Cloud offers frequent updates, ease of use, and robust personalization. It enhances the e-commerce experience with seamless integration, multi-currency and multi-language support, simplifying operations without needing extensive additional solutions.

Salesforce Commerce Cloud streamlines e-commerce operations by integrating with third-party systems and providing customizable processes. Despite its strengths in personalization and frequent updates, support enhancements and better ERP integration are needed. Challenges like data storage limits, complex customization, and a steep learning curve for new users highlight areas for improvement. AI features and improved marketing services could add value. It's mainly used for reporting, client onboarding, and B2B/B2C interactions, offering customizable pricing, billing integration, and omnichannel strategies.

What are the most important features?

Frequent Updates: Ensures the platform remains current.
Ease of Use: Simplifies e-commerce management.
Personalization: Offers robust customization capabilities.
Seamless Integration: Integrates smoothly with third-party systems.
Multi-currency and Multi-language Support: Facilitates international operations.

What benefits and ROI should users look for?

Process Improvement: Streamlines e-commerce operations.
Comprehensive Experience: Reduces the need for additional solutions.
Automation: Enhances marketing and reporting tasks.
Customization: Adapts to diverse business needs.
Scalability: Supports business growth with flexible features.

Salesforce Commerce Cloud is implemented across industries to optimize retail operations and enhance customer engagement. Retailers use it for lead management, opportunity tracking, and business intelligence. It's integral in forming omnichannel strategies and automating CRM and marketing tasks, ensuring efficient online retail operations.

Salesforce

Sample Customers

Zimmer, Pono, Coca Cola, Gilson, Flextronics, Chipworks, Barry Callebaut, Arrow, EcoLab

Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare

Find out what your peers are saying about Salesforce, Adobe, commercetools and others in eCommerce Platforms. Updated: July 2026.

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