We performed a comparison between CloudBolt and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's biggest advantage is flexibility"
"I find the self-service features valuable."
"Hybrid cloud platform for VM and app deployment and management, with very good stability. It's customizable, easy to set up, and can be deployed within half an hour."
"Role-based access control and application blueprinting."
"The initial deployment was super easy."
"As a product, ServiceNow IT Operations Management is pretty strong, and it can discover non-IP devices."
"I like the tool's CMBD connection with Discovery. The solution is also flexible."
"It is a product that is familiar for a lot of users."
"The Discovery feature is the most valuable. I only use the Discovery and Service Mapping features. I am using the minor subscription called ITOM Visibility, which includes the Discovery and Service Mapping features. It is easy to understand and easy to use. It has a lot of documentation. You can find a lot of help online, which helps me in finding what I need in a rapid way. You can find videos on YouTube channels and a lot of stuff and information in the online community."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"Their Event Management is very good."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"The solution is very capable and user friendly."
"The scheduling feature of CloudBolt needs improvement because sometimes, it doesn't work."
"The area of integrating on-prem and cloud needs improvement."
"Could increase the number of integrations and add more out-of-the-box work flows."
"The management of SaaS must be improved."
"The solution is not easy to use. It's not intuitive enough to click anywhere in the solution and make it work."
"The security policies could be increased."
"The product needs to add a workflow insight tool."
"The setup and deployment could be simplified, and the pricing could improve."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"If you are new to using the solution, you will find the setup complex."
"The initial setup phase was hard and could be made easier."
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CloudBolt is ranked 21st in Cloud Management with 8 reviews while ServiceNow IT Operations Management is ranked 10th in Cloud Management with 34 reviews. CloudBolt is rated 8.4, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of CloudBolt writes "Should be made considerably easier to use, though it offers much flexibility". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". CloudBolt is most compared with Morpheus, VMware Aria Operations, IBM Turbonomic, VMware Aria Automation and ServiceNow, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our CloudBolt vs. ServiceNow IT Operations Management report.
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