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Citrix Gateway vs Microsoft UAG [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (1st), Enterprise Infrastructure VPN (9th)
Microsoft UAG [EOL]
Average Rating
8.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

PEDRO FONSECA - PeerSpot reviewer
Citrix VDI & Windows Virtualization Specialist at ATOS
Modular security has protected remote access and simplifies endpoint compliance management
The most valuable feature in Citrix Gateway is the securable, modular solution. The most useful behaviors that Citrix has is that you can secure the applications and all the infrastructure in a modular way. You can segment the securization in groups, allowing you to do a lot of things. Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured. You can configure this to check what the company needs to be checked. Companies need to authorize some devices to check if antivirus can accomplish the necessities of the company. The final appliance is really secure for accessing the company's network resources. You have many ways to maintain security protocols. One way is using Citrix Gateway, and another is the Citrix policies where you can configure many things in desktops and applications published for the company.
it_user3483 - PeerSpot reviewer
Senior Consultant at Unify Square
Forefront Unified Access Gateway delivers anywhere access to corporate resources in secure and highly customizable ways
*Review updated on April 17, 2014 As you can read on the Microsoft TechNet blog ( http://bit.ly/J2Jcni ) UAG has entered the final part of its lifecycle. "Mainstream support will continue through April 14, 2015, and extended support will continue through April 14, 2020." The features you used in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it is secure."
"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
"Provides good performance and speed."
"The technical support is very responsive and fast"
"All of the features are quite valuable, including the node balancing and gateway."
"Citrix primarily provides secure connectivity. If you need secure remote desktop functionality, it is a viable option."
"Overall, this is a good solution that is stable, but I would like to see improvements to the logging capability."
"The features that we have found most valuable are the web app support and VPN."
"The capability of employees to work from anywhere in the world on the corporate network only a laptop with an internet connection and correct username/password are enough to be connected"
"UAG makes it easier for organizations to deliver secure remote access to their applications and resources, and improve employee and partner productivity."
"UAG is an affordable software solution available in the market."
"Our remote users can securely logon to our corporate network (Copnet) from any part of the world without compromising the integrity of the corporate resources."
"We were able to setup an SSTP VNP, application access portal and desktop access from one gateway."
 

Cons

"The initial setup is not straightforward."
"The support experience has received mixed reviews, as not all support staff possess the necessary technical expertise to handle inquiries effectively."
"As an organization, our initiative is to move to the cloud, Citrix Gateway needs to improve its cloud capabilities and make the cloud solution more robust."
"It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it."
"The initial setup could be made easier."
"When it comes to the VDA environment, making it additionally stable is important."
"Sometimes the input-output has issues. Maybe it's not as seamless when you plug in audio."
"Usually, with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"UAG: once above 50 users it was hardly able to work"
"You cannot implement UAG on a single server. This makes it not ideal for small businesses."
"Trunks are slightly difficult to configure."
"Though UAG is a breakthrough in SSL VPN, it still lags in some fronts, like authentication control process in VPN."
"Cross site single sign-on, not working between two UAG servers."
 

Pricing and Cost Advice

"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"Pricing is very high if you do a comparison with what is available in the market."
"Citrix is quite expensive."
"The price could be lower."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"The solution has a yearly licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Manufacturing Company
11%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
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Also Known As

Citrix NetScaler Unified Gateway
UAG, MS UAG [EOL]
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Topocart, AAG, GeoAir, Blue Skies Consulting, Hiparc Geotecnologia, Peace Map
Find out what your peers are saying about Citrix, Ivanti, Cisco and others in SSL VPN. Updated: September 2026.
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