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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Microsoft App-V comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Application Virtualization
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
126
Ranking in other categories
Remote Access (4th), Virtual Desktop Infrastructure (VDI) (3rd), Desktop as a Service (DaaS) (1st)
Microsoft App-V
Ranking in Application Virtualization
2nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Virtualization category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 27.5%, up from 26.5% compared to the previous year. The mindshare of Microsoft App-V is 22.7%, down from 24.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Virtualization
 

Featured Reviews

Grant Waddell - PeerSpot reviewer
User-friendly and easily accessible, but cost could be made cheaper
We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.
FG
Streaming has impressed but integration and support require improvement
The problem with Microsoft App-V is that there is no choice since Microsoft has decided to stop it, and we are searching for alternatives. Microsoft App-V needs to evolve, possibly with better integration with other solutions, particularly since we use Citrix and want to integrate App-V packages more efficiently. The management of packages should be easier, possibly through a web console for visibility in versioning, and options to convert packages when changing technologies. Many companies avoid using tools like Admin Studio due to high costs. Additionally, Microsoft App-V has been slow, and users experience delays when launching applications, which presents significant challenges.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has very good performance in delivering 3D applications over WAN."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"The most valuable feature of Citrix Workspace is its security."
"I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients."
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions."
"The most beneficial feature is seamless remote access, particularly for applications rather than full endpoints. Security features include full data encryption and integrated SSL VPN through NetScaler for secure access."
"The tech support is fast, knowledgeable, and customer-friendly."
"The installation and maintenance are good.​"
"It is very easy to use from an administration point of view."
"We can deploy applications incredibly fast."
"It is easy to scale. You can quickly deploy additional instances. Rollbacks are easy because there is an automatic backup every hour. Deploying the application is straightforward and efficient."
"I would recommend Microsoft App-V for its simplicity and efficiency."
"From my experience with Microsoft App-V, the feature I liked the most is the streaming."
"The most valuable feature of Microsoft App-V that I found is the possibility to bring old software back to life and publish it for users to do their jobs using those applications."
"I appreciate the process of being able to change or review my answers."
"The most interesting and powerful feature for us is the fact that we can upgrade any kind of app instantly."
 

Cons

"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
"The solution's technical support is not so good."
"For us, pricing is the most important feature to improve."
"There are many latency and slowness issues, which are things looked after by Citrix."
"The speed and connectivity of Citrix DaaS could be improved."
"The process was streamlined but didn't make our work simple. We encountered an issue with the person responsible for designing the website."
"There is definitely room for improvement with Microsoft App-V, especially in terms of enhancing troubleshooting resources and user guidance."
"The reporting features could be improved."
"Microsoft App-V has been slow, and users experience delays when launching applications, which presents significant challenges."
"If it were possible to integrate App-V with a cybersecurity solution then we could implement a documentation registry, which would be useful."
"Microsoft App-V is more suited for legacy software usage, and trying to make it work in that context usually feels tricky and unreliable."
"The downside is that Microsoft bought this product and they are going to discontinue it in 2026. This is worrisome for us."
 

Pricing and Cost Advice

"Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used."
"Citrix licensing is expensive."
"Citrix is a mid-range cost solution compared to some others out there."
"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
"It is quite expensive, but so are the competitors on the market."
"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."
"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."
"We spent nearly 1,50,000 Euros for 250 licenses."
"The pricing of this product is competitive."
"Clients do not pay licensing fees."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Financial Services Firm
17%
Government
11%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your experience regarding pricing and costs for Microsoft App-V?
Regarding pricing, I believe flexibility would help retain customers. Costs could be more adaptable to meet varying budgets.
What needs improvement with Microsoft App-V?
I would like more server hardware in the cloud. Deploying more into the Azure ( /products/microsoft-azure-reviews ) architecture would be beneficial, and maintaining support for legacy applications...
What is your primary use case for Microsoft App-V?
I use Microsoft App-V ( /products/microsoft-app-v-reviews ) to deploy applications onto Windows platforms and environments. Instead of installing software on each user's PC or laptop, we associate ...
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
App-V, MS App-V
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
The University of Texas at San Antonio (UTSA), GDDKiA, P&V, Etisalat Lanka, Hellenic Petroleum
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Microsoft App-V and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.