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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs LogMeIn Central comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (4th), Virtual Desktop Infrastructure (VDI) (1st), Desktop as a Service (DaaS) (1st)
LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
 

Mindshare comparison

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and LogMeIn Central aren’t in the same category and serve different purposes. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is designed for Application Virtualization and holds a mindshare of 22.7%, down 27.1% compared to last year.
LogMeIn Central, on the other hand, focuses on Remote Monitoring and Management (RMM), holds 3.5% mindshare, down 4.7% since last year.
Application Virtualization Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)22.7%
Parallels Remote Application Server (RAS)15.1%
Microsoft App-V14.3%
Other47.900000000000006%
Application Virtualization
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.5%
Kaseya VSA13.8%
NinjaOne10.7%
Other72.0%
Remote Monitoring and Management (RMM)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
"The initial setup is easy."
"Citrix is not a cheap solution as it addresses a lot of the challenges that no one else can."
"Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is highly recommended due to its ability to flawlessly handle 100% of the apps it packages, compared to App-V, which struggled with 20% to 30% of apps."
"The Citrix Workspace is a little easier compared to Citrix Receiver."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."
"All in all, the ROI was great as it saved me a lot of time - And time is money!"
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
"The biggest thing is remote access, to be able to get inside our network to be able to fix problems."
 

Cons

"We would like to be able to provide VDI, a full desktop, to each of our users."
"I would like to see better documentation of best practices and communication of newly available tools or troubleshooting tools."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"Tech support is pretty good. My only complaint is that if you are calling in a ticket, you need to know who is answering the call."
"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."
"There is room for slight improvement in performance optimization and interface refinement."
"Cost. It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"Our clients are having issues with printing."
"The client could have a bit more functionality, as some changes can only be made through the web interface."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"I do not like the antivirus."
"The only thing I found is that they've gotten very, very expensive over the years."
 

Pricing and Cost Advice

"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."
"A perpetual enterprise license costs approximately $300 USD."
"We're paying for a standard license and, in my view, the price is too high. I would be satisfied with it if it were reduced by about 20-30%. Right now, I would rate the pricing a five out of ten."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"The solution is affordable."
"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."
"The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
Construction Company
8%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your primary use case for Citrix Virtual Apps and Desktops?
The entire development environment is accessed only through the virtual desktop setup using Citrix DaaS.
Ask a question
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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Au Bon Pain, BELL (Building Educated Leaders for Life)
Find out what your peers are saying about Citrix, Microsoft, Parallels and others in Application Virtualization. Updated: May 2026.
894,830 professionals have used our research since 2012.