Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Devolutions Remote Desktop Manager comparison

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.2%, down from 5.0% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.3%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	4.2%
Devolutions Remote Desktop Manager	1.4%
Other	85.1%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Sorin Neacsu

Technical Lead on Virtual Desktop at Orange

Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently

I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.

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StephenWatson

National Sales Manager & Technical Consultant at Secure Networks

Easy to deploy with great security and responsive support

The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Autopilot is the most valuable feature of Microsoft Intune."

"Intune enables us to manage our devices from anywhere."

"If any user tries to access company data, it directly interacts with the conditional access policy. This helps us protect our data and set the criteria for how data can be accessed and shared."

"The Asset Management and Auto Pilot are valuable features."

"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."

"We can implement a MAM policy in this Intune and protect the device through mobile application development without touching it. The interface is easy to use and understand."

"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."

"Intune is valuable for managing various endpoints and integrating with the Azure cloud, which is essential for our organization."

More Microsoft Intune pros

"The feature that I like is that it is fast."

"The most valuable feature is the seamless application edition with the low-level network bandwidth because we have between 10 and 15 sites in France with a low level of communication needs. We need to deploy our main application, the ERP system, and we needed an efficient solution to provide a solution to the remote sites, with very small links between the data center and the remote site."

"I recommend Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) for companies distributed across the world because it facilitates easy configuration and deployment without extensive infrastructure."

"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen."

"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."

"The product is stable."

"It is a good product. I don't have any complaints."

"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."

"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."

"Setup and installation was simple."

""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."

"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."

"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."

"One credential can be used to access VPN, RDS, and more."

"Being able to store my credentials makes connecting a breeze."

More Devolutions Remote Desktop Manager pros

Cons

"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."

"The UI is not user-friendly and has room for improvement."

"However, with Microsoft, it takes a lot longer, and I’m not getting quick resolutions. Sometimes, I find myself bouncing around between different support groups."

"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."

"Lacks the ability to deploy more ways of management, managing devices and processing the policies."

"In an upcoming release, I would like to see some kind of analytics report."

"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."

"There can be delays in the deployment of new policies."

More Microsoft Intune cons

"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."

"Tech support can be slow if you do not receive help from the US representatives."

"Citrix duplicates multiple processes."

"There is room for slight improvement in performance optimization and interface refinement."

"The solution's technical support is not so good."

"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."

"The initial setup is complex."

"Using the app layering feature can be quite difficult and cumbersome."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"Security roles could be improved, especially by enabling renaming of a role."

"On complex setups, I actually needed to reach out to support to get it working correctly."

"If there was a way to streamline the process, it would make it nice."

"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."

"The console is a little bit clunky."

"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."

"Sometimes when updating, the install window is on top of the prompt to close the application."

"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."

More Devolutions Remote Desktop Manager cons

Pricing and Cost Advice

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

"Microsoft's licensing is more flexible and adaptive than its competitors."

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."

"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

"The price of Microsoft Intune is reasonable."

More Microsoft Intune pricing and cost advice

"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."

"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."

"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."

"The product, XenServer, is free to use, and XenApp has a one month free license."

"If one is a high price and ten is a low price, I rate the tool's price a three."

"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."

"The solution is expensive and I give the cost a four out of ten."

"Citrix licensing is expensive."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."

"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."

"Setup costs for most people is negligible."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Government

Manufacturing Company

10%

Computer Software Company

10%

Media Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	117
Midsize Enterprise	46
Large Enterprise	152

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	21
Large Enterprise	69

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?

With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...

What needs improvement with Devolutions Remote Desktop Manager?

The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...

What is your primary use case for Devolutions Remote Desktop Manager?

We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Devolutions Remote Desktop Manager

Download Devolutions Remote Desktop Manager product report

Devolutions Remote Desktop Manager report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

No data available

Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

Devolutions

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Remote Desktop Manager (RDM) centralizes all remote connections on a single, secure platform that can be shared across the entire team. With support for hundreds of integrated technologies—including multiple protocols and VPNs—RDM provides a comprehensive solution for managing remote access. It also features enterprise-grade password management tools, detailed access controls, and mobile apps that complement its desktop clients for Windows and Mac, and Linux.

RDM is designed to empower IT departments by enhancing security, speed, and productivity across the organization. By streamlining remote access management, it helps reduce inefficiencies, lower costs, and minimize risks, making it an essential tool for today’s IT environments.

Centralized connection and credential management

Integration with multiple VPNs, SSH, and remote access protocols

Secure password management

Audit and logging features to ensure compliance

Role-based access control for enhanced security

Cross-platform

Devolutions

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager