Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Devolutions Remote Desktop Manager comparison

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 5.3%, up from 4.7% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	6.3%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	5.3%
Devolutions Remote Desktop Manager	2.0%
Other	86.4%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Sorin Neacsu

Technical Lead on Virtual Desktop at Orange

Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently

I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.

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StephenWatson

National Sales Manager & Technical Consultant at Secure Networks

Easy to deploy with great security and responsive support

The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Intune has positively impacted our organization by improving our overall security posture through enforcing compliance policies and reducing access from unmanaged devices."

"Implementing Microsoft Intune is easy."

"We work completely in a Microsoft environment. Its interface is similar to other Microsoft solutions that we are using such as Microsoft Defender. So far, for our administrators, it is easy to use."

"If I assess Intune's user experience, I would say it is perfect and simple."

"This solution saves us a lot of time once it's implemented."

"Intune's most valuable feature is its centralized management capability."

"Generally for the organization, Microsoft Intune has been a good investment for managing a lot of the company resources, saving a lot of money compared to using the on-premises version of the software."

"Microsoft Intune has positively impacted our organization by covering processes, improving security, and saving time."

More Microsoft Intune pros

"At this moment, 95 percent of our employees are using Citrix as the only tool to do their job."

"In the past, when we were using the presentation server from Citrix, login time was taking up to eight minutes, and XenDesktop reduced login time to less than two minutes."

"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."

"The solution was perfect for expanding the environment to host more remote access users during the pandemic."

"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."

"Citrix Virtual Apps is the most valuable feature. Many customers use this feature to publish only applications, and not the full desktop. They can publish the internal resource or allow the end-user to reach a site or an application without having the full desktop. That's why they love this feature. It helps them save on resources."

"The product is stable."

"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."

"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."

"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."

"Initial setup was very straightforward."

"There is not a day that goes by that I do not use the tool."

"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."

"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."

"Documentation per entry, good for device configs or important/special instructions."

More Devolutions Remote Desktop Manager pros

Cons

"Microsoft Intune can be improved with faster policy synchronization, more intuitive troubleshooting tools, enhanced reporting and analytics, and simplified management for complex and hybrid environments, along with better third-party integration support and more granular administrative controls for enterprise-scale deployments."

"For additional functionality, I suggest that Microsoft could expand on asset management. Since the platform is there, they could develop it into a full-fledged asset management system."

"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."

"Integration with Mac devices requires some improvement."

"Intune's privilege management feature, while beneficial, is less intuitive than other Intune features, making it challenging to use."

"We face multiple scenarios where IT decision-makers request specific policy implementations, however, due to product limitations, we cannot fulfill these requests."

"My assessment of the user experience of Microsoft Intune is that it is sometimes good and sometimes poor, depending on Microsoft's infrastructure."

"I find the price for Microsoft Intune too high, which represents an area for improvement in Microsoft's pricing model."

More Microsoft Intune cons

"At that time, XenDesktop was poorly documented (as in, barely documented) and I ran into problems with everything, including lingering problems with the Nehalem processors in the hosts and problems in my storage server that caused the virtual desktops to arbitrarily hang for the first year or so."

"Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI."

"Costs for one, we settled on VMware hypervisor with Citrix Xendesktop running underneath, additional costs were incurred because of this hybrid solution, another consideration would be the significant disk space required for what is called "write cache"."

"We sometimes have issues after updates."

"Not every application is certified with this solution."

"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."

"There are times when the Citrix client is updated with a poor release."

"Citrix should consolidate the multiple tools currently required into a single platform."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"Maybe some clipboard functions could be added along with integration of different software."

"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."

"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."

"Sometimes when updating, the install window is on top of the prompt to close the application."

"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."

"Security roles could be improved, especially by enabling renaming of a role."

"The filing system of connections is a little clunky, but is completely functional."

"On complex setups, I actually needed to reach out to support to get it working correctly."

More Devolutions Remote Desktop Manager cons

Pricing and Cost Advice

"Even if they charge a premium, they aim to provide equal value."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"The licensing costs we leave up to the customer and these vary from one to another."

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."

"It is expensive. The cost depends on the license that we choose."

"We use Defender ATP and E5 licenses."

"We have the business premium licenses for the solution."

More Microsoft Intune pricing and cost advice

"You can buy an on-cloud or on-prem license. You can switch between on-cloud users and on-prem users. Its licensing is cheap. It is from $8 to $15 per user. It is not that expensive when you compare the cost of buying new hardware with the cost of the license. For example, at $15 per user, it costs around $180 for a year, which is cheaper than buying a $600 PC that at a certain stage, you will again have to change because its hardware is not supported. It may also get damaged or stolen. So, you can compare the cost of the actual hardware that you have to buy and the time spent in supporting the clients with the cost of its license."

"We have more than a million seats under management so we get the best price."

"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."

"If one is a high price and ten is a low price, I rate the tool's price a three."

"The product, XenServer, is free to use, and XenApp has a one month free license."

"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

"It is a bit costly, but enterprise class features come with a cost."

"It is quite expensive, but so are the competitors on the market."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."

"Setup costs for most people is negligible."

"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Manufacturing Company

13%

Financial Services Firm

10%

Comms Service Provider

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	189
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	45
Midsize Enterprise	21
Large Enterprise	69

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

What advice do you have for others considering Citrix Virtual Apps and Desktops?

I rate the overall product a six out of ten.

What is your experience regarding pricing and costs for Citrix Workspace?

Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based o...

What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?

With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...

What needs improvement with Devolutions Remote Desktop Manager?

The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...

What is your primary use case for Devolutions Remote Desktop Manager?

We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Devolutions Remote Desktop Manager

Download Devolutions Remote Desktop Manager product report

Devolutions Remote Desktop Manager report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

No data available

Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

Devolutions

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Citrix DaaS provides centralized administration, high security, and app and desktop flexibility, offering excellent user experience and robust remote access. It is known for low bandwidth seamless performance and ease of use, ensuring consistent experience on diverse devices.

Citrix DaaS is a comprehensive service for virtual application delivery and remote access, ideal for distributed teams and mobile workers. Its support for application virtualization, data regulation compliance, and business continuity makes it valuable in remote work environments. Organizations use it for centralized management and secure remote workflows, benefiting from low-bandwidth delivery in multi-city deployments. However, enhancements in speed, performance, and scalability are necessary, along with better monitoring and pricing improvements. Users face cloud compatibility challenges, and improvements in virtual desktop functionality and multimedia experience are desired.

What are the key features of Citrix DaaS?

Centralized Administration: Streamlined management of virtual desktops and apps from a single console.
High Security: Advanced protection features for data and applications.
Flexibility: Customizable publishing options for apps and desktops.
Robust Remote Access: Reliable performance even on low bandwidth connections.
Device Support: Broad compatibility ensures seamless deployment across devices.

What benefits should users look for?

Enhanced Business Continuity: Ensures consistent access to apps and data remotely.
Low Bandwidth Efficiency: Maintains performance in limited connectivity scenarios.
Centralized Management: Simplifies control over remote resources.
Remote Work Enablement: Facilitates secure access for distributed teams.

In healthcare, Citrix DaaS supports secure access to patient records and applications essential for telemedicine. Financial services benefit from compliance with data regulation and secure workflows. In education, virtual desktops offer accessible learning resources, aiding remote teaching initiatives. Retail uses it for streamlining operations across dispersed locations, ensuring quick access to inventory systems and data management.

Citrix

Devolutions Remote Desktop Manager is a versatile tool designed to centralize remote connections and credential management with robust integration capabilities, catering to platforms like Windows, Mac, and iOS.

Remote Desktop Manager offers a unified interface for managing remote desktop protocols, seamless credential integration, and enhanced security features. It supports RDP, SSH, and VMware, with automatic connection and credential management systems. Users benefit from features like cloud service integration and password generation. Multi-platform support, including Windows, Mac, and iOS, ensures broad accessibility. Though beneficial, the update process and console design could see refinements, alongside better software integration and security role management.

What are the key features?

Tabbed Interface: Efficiently manage multiple connections.
Credential Management: Securely store and use credentials across systems.
Automatic Connections: Streamline connection setup with minimal user input.
Cloud Integration: Connect with cloud services for data access.
Password Generation: Enhance security with robust password tools.
Two-Factor Authentication: Strengthen security with extra verification step.
VPN Integration: Simplify VPN connection setup and management.
Simultaneous Monitoring: Boost productivity with real-time monitoring.

What benefits can users expect?

Centralized Management: Simplify handling of multiple remote connections.
Enhanced Security: Benefit from encryption and role-based permissions.
Increased Productivity: Improve efficiency with snap tool and credential automation.
Cost Efficiency: Reduce expenses by replacing multiple tools with one integration platform.

Industries find Devolutions Remote Desktop Manager valuable for managing server access and ensuring security, particularly through role-based permissions and centralized credential handling. Consulting firms often utilize it for managing VPNs and client connections, while some replace VMware's vCenter for virtual server management, enhancing operational efficiency.

Devolutions

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager