UnderDefense and Cisco XDR are two leading cybersecurity solutions known for threat detection and response capabilities. UnderDefense has the advantage in cost-effectiveness and customer support, making it appealing for businesses aiming to balance budget and service quality. In contrast, Cisco XDR stands out for its extensive feature set, which justifies its higher investment.
Features: UnderDefense provides advanced threat detection, real-time monitoring, and swift incident response. Its standout features include anomaly detection that monitors sequences for irregular patterns, noise filtering that minimizes false positives, and detailed reasoning for each alert. Cisco XDR offers an integrated security platform with powerful data analytics, automation capabilities, and centralized alert correlation. It provides extensive SIEM integration, cross-domain visibility, and automation tools that streamline security operations.
Room for Improvement: UnderDefense could enhance its integration capabilities with third-party tools and expand its security ecosystem beyond basic threat detection. Its automation features might benefit from further refinement to match the complexity of large enterprise needs. Additionally, comprehensive documentation for AI-driven decisions could improve transparency. Cisco XDR's deployment complexity could potentially be reduced further, particularly in cloud environments. Providing more straightforward onboarding processes would enhance user experience. Its pricing model, while feature-rich, might be streamlined to cater to smaller enterprises without compromising accessibility.
Ease of Deployment and Customer Service: UnderDefense is praised for its simple deployment and accessible customer support, facilitating a faster setup with proactive 24/7 service. Cisco XDR offers comprehensive support and a robust deployment process requiring more resources, balancing complexity with substantial customer service and extensive documentation, aiding in complex environments.
Pricing and ROI: UnderDefense is recognized for its competitive pricing and favorable ROI, offering lower initial costs, making it a viable option for more budget-conscious organizations. Cisco XDR, with its higher setup cost, delivers a robust ROI attributed to its extensive features and integrations, appealing to organizations seeking a complete security framework with long-term benefits.
With Cortex XDR by Palo Alto Networks' incident correlation, behavioral detection, and process tree visibility, similar initial triage can often be completed in roughly 10 to 20 minutes, depending on the incident.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Two customers faced a network breach and a bad configuration incident, but unlike in the past where recovery took days, they managed to shut down access points quickly.
With Cisco XDR, I gain visibility on one dashboard where I can see extensive logs, resulting in time saved and reduced security incidents, which provides a strong return on my investment.
Our security team spends significantly less time investigating alerts because the platform correlates data from multiple tools into a single view, which has reduced manual effort and improved response time.
Log triage no longer takes up our security team's calendar, allowing those hours to go into platform architecture, our DRM protections, and proactive hardening.
Each alert comes with the caller, the endpoint, and the queries, so we do not dig through logs.
I have seen a return on investment, mainly in time and not having to build a team, as we did not need to hire a security team to get around-the-clock cloud coverage.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They responded quickly, they were always willing to meet, and they were always willing to work as per my schedule.
the tech support is excellent
I would rate Cisco customer service a ten out of ten.
When we needed a baseline adjusted or a finding explained, we got a clear answer quickly.
I would rate the customer support on a scale of 1 to 10 as 10.
The customer support has been responsive and helpful.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Its cloud-native architecture and support for multi-vendor integration made it easier to expand visibility across endpoints, network, cloud, and email without major performance issues.
Since it is built on cloud-native architecture, it can efficiently handle increased volumes of telemetry, endpoint, cloud workloads, and security events without major performance issues.
Cisco XDR is designed to handle significant scaling of endpoints, allowing management of a large scale of environments with thousands of sessions.
Our platform sees sharp spikes from bulk uploads and fast-spreading assets, and UnderDefense Agentic AI SOC handles them without needing us to resize or retune anything.
UnderDefense's scalability is good, as the same coverage applies as our cloud environment grows without us changing anything on our side.
Our traffic is high, and UnderDefense handles it without us changing anything.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
The platform has handled large alert volumes reliably during day-to-day SOC operations.
Customers have mentioned that the stability and scalability are good compared to competitors.
Once they got it fixed and figured out the issue with the observables and with the character limit, it's been flawless.
We use it every day and it has run steadily, including when our traffic is high.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
When a Cortex XDR by Palo Alto Networks incident is confirmed, it would be useful to automatically create a ServiceNow or Jira ticket with the incident summary, including affected endpoints, user indicators, process tree, severity, and recommended response actions.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Competitors offer more visibility without any additional licensing, which is a significant drawback for Cisco.
If it can capture threats from worldwide new threats and publish them into a particular database linked with an AI-driven system that can immediately alert people, that would be very good for zero-day threats.
Offering some free XDR licenses for testing features, similar to VPN licenses, could have a significant impact on costs.
It is worth it for accurate triage later, but a template for common upload patterns will shorten that time.
The setup and daily use have both been smooth.
Showing the customer name in the alert would help.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
This integration and discounting are something we cannot get from competitors, leading to reduced security costs.
Users can customize their use of Cisco XDR significantly from the onset, which has resulted in a lower total cost of ownership.
Overall, the price is a bit expensive compared to local competitors.
licensing was clear from the start, giving me good value for the price
Compared with building the same coverage in-house, it is a much lower cost and did not require us to hire.
Pricing was fair for what we get, setup was easy and took very little of our time, and the licensing was clear from the start, enabling us to see good value for the price.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Between the clarity, the granularity, and the dashboard, it just works.
The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards.
Cisco XDR helps prevent data loss during ransomware attacks by integrating with multiple levels of security, tying to identity management systems, and allowing placement of blocks at the endpoint level.
The linking, the filtering, and the readable reasoning each help on their own, but together, they allow a small security team to handle the volume our platform produces without losing sight of the cases that matter.
It has full-time support 24/7 with proactive reports, and monitoring runs around the clock.
The sorting signals and clear reports help my team day-to-day because every morning we look at a short list of cases that matter instead of a long list of raw alerts, and each case comes with the full picture, so we can decide in a few minutes whether it needs action.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 4.7% |
| Cisco XDR | 1.5% |
| UnderDefense | 0.2% |
| Other | 93.6% |



| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 21 |
| Large Enterprise | 57 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 12 |
| Large Enterprise | 4 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Cisco XDR enhances threat detection and streamlined security operations through centralized visibility and integration with multiple security tools. It reduces alert fatigue and offers automated incident response, providing a flexible cybersecurity platform.
Cisco XDR is designed for advanced threat detection and automated response. With AI-driven analytics, it supports proactive security measures across networks and devices. Users benefit from customizable reporting, dashboards, and the ability to integrate seamlessly with a wide range of security tools. Key feedback suggests that simplification of navigation and improved documentation could enhance the user experience. Pricing models and deeper integration with non-Cisco tools are also areas for potential growth.
What features does Cisco XDR offer?Cisco XDR is widely implemented in industries requiring robust threat detection and incident investigation capabilities. Organizations utilize it for enhanced visibility and streamlined responses across diverse network environments. Its integration with email and endpoint protections is crucial for sectors addressing threats like phishing and ransomware.
AGENTIC AI SOC
UnderDefense Agentic AI SOC works on top of your existing security stack, turning every security team into a machine-speed defense unit without tool replacement or headcount expansion. It takes over the investigative routine that pulls your team away from strategic decisions: enrichment, correlation, triage.
▸ Investigation at Machine Speed: Agentic AI SOC accesses tools, enriches data, and performs deep cross-environment investigations at machine speed. It correlates, triages, and forms conclusions, offloading all repetitive work from your team.
▸ 2 Minutes Per Alert: Complete SIEM queries, threat intel checks, and cross-system correlations in 2 minutes. Every step fully observable and auditable.
▸ Human at Every Decision Point: The platform verifies suspicious activity with end-users via Slack or Teams, then routes containment decisions to your team or our 24/7 IR experts.
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