Prisma SD-WAN and Cisco Umbrella are prominent contenders in the network security and management solutions market. Prisma SD-WAN stands out for its thorough traffic management and intuitive dashboard, whereas Cisco Umbrella is notable for its robust DNS security and seamless integration capabilities.
Features: Prisma SD-WAN offers centralized management, dynamic routing, and traffic management which simplifies network oversight and operations. It also features a single management dashboard enhancing flexibility for branch deployments. Cisco Umbrella provides robust DNS security, cloud-based protection, and web filtering, which excels in securing remote workers and optimizing policy management.
Room for Improvement: Prisma SD-WAN could enhance support for bypass pair ports and improve integration with other platforms. Users require better documentation and customer support availability. Cisco Umbrella users face challenges with its complex licensing and seek more intuitive management interfaces along with enhanced reporting capabilities. Better pricing strategies are also desired.
Ease of Deployment and Customer Service: Prisma SD-WAN is adaptable for hybrid, private, and public cloud implementations but has encountered issues with delayed technical support responses. Cisco Umbrella facilitates easy deployment in cloud-native environments but is hindered by licensing complexities. The latter offers smoother support experiences compared to Prisma SD-WAN.
Pricing and ROI: Prisma SD-WAN offers long-term cost efficiency by replacing legacy systems despite its higher initial cost. Its pricing is justified by advanced features and potential ROI in the long term. Cisco Umbrella is also on the higher end cost-wise, but its extensive security benefits for cloud-based and remote solutions are considered worth the investment. Users of both solutions experience complexities in pricing models.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Prisma SD-WAN helps reduce network costs.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
They respond promptly and are good at finding issues.
I would rate the support at minimum eight plus.
Since we are at a premium level, customer service is rated at eight or 8.9 out of ten.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Everything is managed by the service provider, Palo Alto Networks, allowing me to manage my infrastructure without overheads or extra costs to adapt the management infrastructure to the actual needs of the field.
I rate it a ten out of ten since we can easily scale by just paying for additional licenses as needed.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
Stability is high, I rate it 9.8 out of ten.
Prisma SD-WAN is an absolutely stable solution.
Our engineers make the system appear stable through effective management.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
If there were an option to extend management to other firewalls, users could perform staggered migrations.
It would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The solution is not cost-effective for smaller environments and is more suitable for medium to large companies.
The price for Prisma is a bit high.
The product could be a bit cheaper for the services it provides.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
By reducing the need for expensive internet connections, Prisma SD-WAN allows customers to achieve cost savings.
Prisma is a mature platform in terms of security.
The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls.
| Product | Mindshare (%) |
|---|---|
| Cisco Umbrella | 17.1% |
| Palo Alto Networks DNS Security | 9.8% |
| Infoblox Advanced DNS Protection | 6.2% |
| Other | 66.9% |
| Product | Mindshare (%) |
|---|---|
| Prisma SD-WAN | 6.3% |
| Cisco Catalyst SD-WAN | 11.1% |
| Fortinet FortiGate | 8.7% |
| Other | 73.9% |
| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 31 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 5 |
| Large Enterprise | 13 |
Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.
Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.
What are the key features of Cisco Umbrella?Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.
Prisma SD-WAN offers centralized management, dynamic routing, and security integration with Palo Alto. It's intuitive for troubleshooting and cost-effective compared to Cisco Viptela, making it suitable for complex organizations needing comprehensive network management.
Prisma SD-WAN stands out with its seamless integration capabilities, enabling efficient application-aware traffic management. Centralized management simplifies operations, while intuitive interfaces enhance deployment and troubleshooting. With features like Zero Touch Provisioning and failover support, it ensures network continuity and remote access resilience. Despite its strengths, users call for improvement in bypass ports, initial setup, and documentation. Pricing strategies and integration with Prisma Access require attention, alongside enhancing transition flexibility and scalability, to maintain competitive edge.
What are Prisma SD-WAN's key features?In industries with extensive site connectivity needs, Prisma SD-WAN is used for connecting multiple sites, improving remote office connectivity, and replacing MPLS lines with cost-effective internet links. Organizations benefit from secure cloud integration and centralized management, facilitating communication between branches and data centers.
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