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Cisco Umbrella vs Cisco Web Security Appliance vs McAfee Web Protection [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at a tech services company with 501-1,000 employees
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
BharatUjenia - PeerSpot reviewer
Sr. Group Manager - Enterprise IT at WNS Global Services
Provides very good accessibility and handles any overload very well
McAfee Web Protection has been around for many years and the solution holds its ground as a product providing good accessibility and handling any overload very well. McAfee has developed new features similar to those found in other solutions; enabling seamless deployment, reducing the footprint on data centers, and making the solution more scalable, more resilient, and more reliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved our company a lot because we now see where the users are going and prevent them from going to malicious websites."
"The most valuable features are the protection against ransomware and phishing."
"It provides centralized, device-agnostic management of the Internet experience."
"Cisco Umbrella is the first layer of security that protects me while surfing the net, identifying untrusted websites to prevent access."
"The initial setup is very easy and takes only a few minutes."
"Cisco Umbrella provides a cloud management system where we can manage every client from a single workspace in our portal, and the single pane of glass management is user-friendly."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"The product is stable."
"The solution provides good web reputation and anti-malware protection."
"I would recommend this solution to others."
"What we liked best about it was the ability to apply policy to either a user ID or an IP-based network."
"We use this solution to restrict prohibited websites and applications."
"The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."
"The features I like most are the DLP functionality for web security and malware protection."
"The most valuable feature is that we can use it as a proxy."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"McAfee may be easier to deploy and handle."
"The solution does what it's meant to do."
"The solution is not too expensive. It's affordable."
"The product is quite an effective firewall."
"The most valuable feature of this solution is that it protects against threats that are coming from the web."
"The stability has a good standard right now."
"Using this type of solution is best practice in the industry."
 

Cons

"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"Cisco Umbrella is expensive and could be cheaper."
"Data reporting is something I would like to see improved."
"The pricing is a bit high."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"The pricing is too high, so that could be improved."
"If you're a customer with a lot of sites, then an on-prem solution like WSA is not a good option."
"They need a better graphical interface, and they need a better ISE mechanism."
"The solution needs to be more user-friendly and easier to navigate."
"The True Key version for mobile phones should be improved."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
"The solution could always use more security features. If it was more secure, it would be an even stronger product."
"Add McAfee Client Proxy agents for mobiles to Web SaaS instead of the consumer based mobile security platform."
"We need a better customer experience and more flexibility in the product."
"Endpoints are lightweight agents, eating too much of the host resources."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"The technical support is good, but it's always "I'll call you back", especially when there are no threats."
 

Pricing and Cost Advice

"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"There are three models for licensing with different feature sets."
"The solution’s pricing is reasonable."
"You get what you pay for."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors."
"Regarding Cisco price-wise, it is always on a bit on the higher side."
"The solution has a standard license."
"This is an expensive solution."
"Licensing fees are based on the number of users."
"There is a subscription-based license needed to use this solution."
"I rate Cisco WSA a seven out of ten since it is costly."
"At the time, licensing fees were paid on an annual basis."
"I rate Cisco WSA a seven out of ten since it is costly."
"The license number would be approximately $35,000."
"The pricing is cheaper than some of the other options that are available."
"$150 Canadian per year."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
8%
Financial Services Firm
28%
Construction Company
9%
Manufacturing Company
7%
Government
5%
Financial Services Firm
14%
Outsourcing Company
13%
Construction Company
12%
Marketing Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss preve...
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great f...
 

Also Known As

OpenDNS
Cisco WSA, Cisco Web Security
McAfee Web Gateway, McAfee SaaS Web Protection
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
New South Wales Rural Fire Service, Caixa Seguradora
Sicredi
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: July 2026.
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