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Cisco Umbrella vs Cisco Web Security Appliance vs McAfee Web Protection [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.
Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at a tech services company with 501-1,000 employees
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
VivekGupta7 - PeerSpot reviewer
DGM at a financial services firm with 10,001+ employees
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"The most valuable feature for us is the DNS-based protection."
"It has the ability to quickly block new threats."
"It is user-friendly. It is easy to manage the solution."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"It analyzes the domain security helps us implement the securest policy."
"The stability and reliability of the Cisco Umbrella platform are great."
"The customer service and technical support of Cisco Umbrella are great."
"Great for assisting with connections to networks or apps."
"The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."
"Cisco regularly upgrades features for the customer's security requirements."
"The solution is one of the best enterprise-based products in the market and is not expensive compared to others."
"The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages."
"This appliance gives me good visibility in the userbase and their activities."
"It also has high availability."
"The technical support is good, it is reactive, and the documentation is very specific and very useful."
"McAfee Web Protection has been around for many years and the solution holds its ground as a product providing good accessibility and handling any overload very well."
"The product is quite an effective firewall."
"McAfee Web Protection is a good solution and its mature security environment has helped our organization."
"Even if the product, as well with the Advanced Threat Defense costs a lot, it's a long-term investment and will help you with attacks."
"McAfee may be easier to deploy and handle."
"It has dependable anti-malware and intrusion prevention features all-in-one package."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"I would recommend the solution to others; it works well for me and it is affordable."
 

Cons

"It should have a real-time malware classification engine. It should check the malware on the website."
"With any Cisco product, it's the licensing side of things that needs improvement."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"The solution could be faster as the process is very slow."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"I don't have an answer for how Cisco Umbrella can be improved, as it has been some time since I've worked with it."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"The licensing model needs to be more flexible."
"This solution could be more secure."
"Customer support is good but could be improved."
"The solution is priced high."
"With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies."
"The transparent proxy is quite difficult to enforce on smartphones and tablets because it is on a sticker implementation rather than a line mode."
"The pricing is too high, so that could be improved."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"The solution could always use more security features. If it was more secure, it would be an even stronger product."
"There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily."
"It is not strong in terms of spam filter so I do get that at times."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"Lacking filter for spam."
"Add McAfee Client Proxy agents for mobiles to Web SaaS instead of the consumer based mobile security platform."
"We need a better customer experience and more flexibility in the product."
"The initial setup could be simplified, there is a learning curve during the implementation."
 

Pricing and Cost Advice

"There are no hidden costs with Umbrella. Everything is included in the package."
"It needs a better price point."
"You get what you pay for."
"There is room for improvement when it comes to the cost."
"Its value exceeds its pricing."
"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"I rate Cisco WSA a seven out of ten since it is costly."
"Licensing fees are based on the number of users."
"I rate Cisco WSA a seven out of ten since it is costly."
"The pricing is too high."
"At the time, licensing fees were paid on an annual basis."
"The licensing options begin with 100 users and this is a high threshold for smaller networks."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"Regarding Cisco price-wise, it is always on a bit on the higher side."
"$150 Canadian per year."
"The pricing is cheaper than some of the other options that are available."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"The license number would be approximately $35,000."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
Financial Services Firm
24%
Construction Company
9%
Manufacturing Company
9%
Outsourcing Company
6%
Outsourcing Company
16%
Financial Services Firm
15%
Construction Company
10%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a ...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss preve...
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great f...
 

Also Known As

OpenDNS
Cisco WSA, Cisco Web Security
McAfee Web Gateway, McAfee SaaS Web Protection
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
New South Wales Rural Fire Service, Caixa Seguradora
Sicredi
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: October 2026.
919,341 professionals have used our research since 2012.