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Cisco Umbrella vs Cisco Web Security Appliance vs McAfee Web Protection [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at a tech services company with 501-1,000 employees
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
VivekGupta7 - PeerSpot reviewer
DGM at a financial services firm with 10,001+ employees
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Umbrella scales incredibly with the growing needs of my organization."
"For me, it's important that I get a connection to my corporate network in a secure and fast way. This product just runs in the background and doesn't need any attention. For me, as a user, it's perfect."
"Cisco Umbrella performed very well compared to Zscaler and other solutions."
"We use Cisco Umbrella for web security and it's very good."
"Using this solution has meant that we've needed to make fewer firewall changes."
"What we like most is security and how easy it is to integrate with other appliances."
"It is user-friendly. It is easy to manage the solution."
"It has helped reduce my unit's security events."
"The deployment process is very simple."
"It's a scalable product."
"Integration-wise, browser-security-wise (for users browsing the internet), it's one of the greatest tools."
"Cisco regularly upgrades features for the customer's security requirements."
"The most valuable feature is that we can use it as a proxy."
"The solution is one of the best enterprise-based products in the market and is not expensive compared to others."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"The solution provides good web reputation and anti-malware protection."
"The most valuable feature of this solution is that it protects against threats that are coming from the web."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"McAfee may be easier to deploy and handle."
"Even if the product, as well with the Advanced Threat Defense costs a lot, it's a long-term investment and will help you with attacks."
"It has dependable anti-malware and intrusion prevention features all-in-one package."
"McAfee Web Protection is a good solution and its mature security environment has helped our organization."
"The most valuable is the blocking of blacklisted sites, a URL that is, either by intelligence or by McAfee, detected as a malicious site."
"Some of the most valuable features are the USB locking on system port blocks, and we are now implementing the policies by pushing the Active Directory policy and group policies on all the systems."
 

Cons

"This solution is difficult to configure."
"We have had issues because of functionality that it didn't support at the time, which is why it has not been fully deployed yet."
"Its DNS service does not support IPv6 query."
"Support for multiple domains is important to us."
"Cisco Umbrella should add some more documentation on proxies."
"Customization for basic users can be complex, as it is targeted toward only technical users."
"The locks and management could be better. The product is fairly new, and it may take some time to get all the features up and running."
"I would like for them to continue building on IPS and IDS functionalities."
"The licensing model needs to be more flexible."
"This solution could be more secure. Purpose-wise, I don't necessarily see the point of this solution."
"The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"Setting up Cisco Web Security Appliance is highly complex and it takes about a week. We have to connect it to the Active Directory and configure all the policies for end users. It takes a long time to configure rules for our company data like port forwarding and separating the public and local components."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"It's so expensive. It's $10,000 per year."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
"The True Key version for mobile phones should be improved."
"The solution could always use more security features. If it was more secure, it would be an even stronger product."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"Add McAfee Client Proxy agents for mobiles to Web SaaS instead of the consumer based mobile security platform."
"There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily."
"Endpoints are lightweight agents, eating too much of the host resources."
"The technical support is good, but it's always "I'll call you back", especially when there are no threats."
 

Pricing and Cost Advice

"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"We did a good negotiation, and at the moment, its price is fine."
"You can request an evaluation license​."
"I rate the tool's pricing a five out of ten."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"I rate Cisco WSA a seven out of ten since it is costly."
"Licensing fees are based on the number of users."
"This is an expensive solution."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"The licensing options begin with 100 users and this is a high threshold for smaller networks."
"Regarding Cisco price-wise, it is always on a bit on the higher side."
"The solution has a standard license."
"When you compare the price of this solution to the price of FortiGate, it's high."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"The license number would be approximately $35,000."
"The pricing is cheaper than some of the other options that are available."
"$150 Canadian per year."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
8%
Financial Services Firm
26%
Construction Company
9%
Manufacturing Company
7%
Comms Service Provider
6%
Outsourcing Company
20%
Construction Company
12%
Financial Services Firm
12%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise51
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss preve...
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great f...
 

Also Known As

OpenDNS
Cisco WSA, Cisco Web Security
McAfee Web Gateway, McAfee SaaS Web Protection
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
New South Wales Rural Fire Service, Caixa Seguradora
Sicredi
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: August 2026.
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