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Cisco TelePresence vs Google Hangouts [EOL] comparison

Cisco and Google are both solutions in the Virtual Meetings category. Additionally, 85% of Cisco users are willing to recommend the solution, compared to 93% of Google users who would recommend it.
Cisco TelePresence
Read 9 Cisco TelePresence reviews
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85% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 27, 2025

Cisco TelePresence and Google Hangouts [EOL] compete in video communication solutions. Cisco TelePresence has the upper hand in professional settings owing to its high-quality video and audio, whereas Google Hangouts [EOL] is favored for its accessibility and seamless integration with Google services, ideal for informal and quick meetings.

Features: Cisco TelePresence offers high-definition video, advanced collaboration tools, and a secure infrastructure, making it suitable for professional environments. Google Hangouts [EOL] allows easy integration with Google apps, simplicity of use, and device accessibility, making it a flexible solution for casual communications.

Room for Improvement:Cisco TelePresence could enhance its ease of deployment as it relies heavily on hardware and initial setup costs. It may also benefit from more user-friendly integration with non-Cisco systems. Google Hangouts [EOL] could improve in areas of security for enterprise-level use, video quality in low bandwidth scenarios, and expanding its collaboration features to rival more professional tools.

Ease of Deployment and Customer Service: Google Hangouts [EOL] operates on a cloud-based model, ensuring simple setup and easy use across devices, advantageous for remote teams. Cisco TelePresence, while hardware-dependent, excels in offering tailored support and customization for large enterprises, addressing more complex deployment needs.

Pricing and ROI: Cisco TelePresence involves significant initial hardware costs but offers a potential high return on investment through performance and reliability. Google Hangouts [EOL] presents a cost-effective alternative with minimal setup costs, attractive for businesses seeking budget-friendly solutions. Cisco suits organizations prioritizing quality and security, while Google Hangouts [EOL] is preferred for its affordability and lower total cost of ownership.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco TelePresence
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
Virtual Meetings (8th)
Google Hangouts [EOL]
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Featured Reviews

OSCAR DE LA PENA - PeerSpot reviewer
OSCAR DE LA PENA
Senior Solution Architect at Ricoh España, S.L.U.
One-click meeting access and seamless integration enhance video conferencing experience
Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This issue is mainly due to Cisco taking a long time to download and start the WebRTC client on their devices. Ensuring it is embedded in the device could help.
Read full review
Mariana-Piñeres - PeerSpot reviewer
Mariana-Piñeres
Customer Success Manager Latam at a tech vendor with 51-200 employees
Recording and transcription enhance global client meetings
Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly. This might be related to the resources Google Hangouts requires. The service occasionally experiences lag issues where the image gets frozen or the voice transmission becomes interrupted. When these issues occur, possibly due to internet connectivity or other factors, WhatsApp continues to function properly while Google Hangouts does not perform well.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"PresenterTrack cameras improve the meeting experience."
"It was stable. So, I would rate the stability a ten out of ten."
"Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities."
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"We have a dual screen option to enable video and content sharing."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."
More Cisco TelePresence pros
"The most valuable features are that you don't have to create a separate account, it's easy to use, and you don't have to enter an ID or password to start video conferencing."
"The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time."
"The initial setup process is straightforward."
"The most valuable feature of Google Hangouts for me is content sharing."
"The solution is stable."
"Google Hangouts is very quick and easy to use, and the quality is very good."
"I find the sound quality of Google Meet a valuable feature. You can join Google Meet with just your phone. You only need the link of the meeting to join."
"What I like best about Google Hangouts is its integration with other Google solutions, so scheduling is easy because you have the calendar. It also has a whiteboard feature. I also like its polling feature and that it even has a captioning feature."
More Google Hangouts [EOL] pros
 

Cons

"The tool is expensive."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"Cisco TelePresence could improve the WebRTC connections, as they are quite slow."
"The price of Cisco TelePresence overall should be reduced."
"The calling features can be improved."
"Cisco TelePresence could improve its integration capabilities."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"It would be great if this solution could be added to smart TVs. We would also like the ability to broadcast to a YouTube channel when having a meeting or session using this solution."
"Google Hangouts should add a feature to show how someone connects, such as via a laptop or phone. If you know if someone is using a laptop you can ask them to share their screen."
"Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly."
"Sending documents and other things is not an option."
"Google Hangouts has breakout rooms now, but not as extensive as Zoom, so that's one area for improvement. I mentioned that I like the Google Hangouts captioning feature, but that could be improved. For example, importing Filipino-English captions here in the Philippines would be great."
"The solution can be improved by integrating other tools."
"There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc."
"The solution could integrate more automation into the product."
More Google Hangouts [EOL] cons
 

Pricing and Cost Advice

"Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
"The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."
"I will rate the tool's pricing an eight out of ten."
"The pricing is expensive, therefore I rate it an eight out of ten."
"We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."
"There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product is available for free."
"We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
"I don't need to buy Google Hangouts separately because it comes free with Google Workspace, and it is also available for my personal Gmail ID."
"There is an annual subscription to use this solution."
"We access the solution through Google Workspace. It is inexpensive to use."
"Google Hangouts has reasonable pricing, but I don't use the paid version because I only have a small budget, though you get more features from the paid version."
"I believe my company has a yearly license for Google Hangouts, but I'm not sure because this is a corporate account, so I don't have the details."
"The screen-sharing feature is the most valuable feature."
More Google Hangouts [EOL] pricing and cost advice
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Top Industries

By visitors reading reviews
Performing Arts
14%
Government
13%
Manufacturing Company
8%
Wholesaler/Distributor
6%
Marketing Services Firm
18%
Manufacturing Company
14%
University
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise18
 

Questions from the Community

What do you like most about Cisco TelePresence?
It was stable. So, I would rate the stability a ten out of ten.
See all answers
What needs improvement with Cisco TelePresence?
Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This...
See all answers
What advice do you have for others considering Cisco TelePresence?
Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities. Security i...
See all answers
What do you like most about Google Hangouts?
It's integration with Google is the valuable feature.
See all answers
What is your experience regarding pricing and costs for Google Hangouts?
Google Hangouts comes as a package, so it's difficult to say or comment on the price of this particular product.
See all answers
What needs improvement with Google Hangouts?
Sometimes when we have a call and need to share audio or play a video, we find it challenging to switch from sharing the complete desktop to only a particular Chrome tab, as it doesn't support audi...
See all answers
 

Comparisons

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Compared 17% of the time
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Compared 9% of the time
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Compared 9% of the time
Cisco Meeting Server vs Cisco TelePresence Logo
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Compared 9% of the time
More Cisco TelePresence Competitors
Zoom Workplace Business vs Google Hangouts [EOL] Logo
Zoom Workplace Business vs Google Hangouts [EOL]
Compared 100% of the time
More Google Hangouts [EOL] Competitors
 

Product Reports

Buyer's Guide
Virtual Meetings
January 2026
Cisco TelePresence reportDownload Cisco TelePresence product report
Buyer's Guide
Google Hangouts [EOL]
January 2026
Google Hangouts [EOL] reportDownload Google Hangouts [EOL] product report
 

Also Known As

TelePresence
No data available
 

Overview

Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.
Cisco

Google Hangouts [EOL] offered a versatile communication platform with features like screen sharing, Google Suite integration, and reliable performance, enabling flexible meetings without time limits and a seamless intuitive experience for users.

Google Hangouts [EOL] provided an effective tool for both personal and professional communication, enhancing virtual meetings through superior audio and video quality, easy scheduling, and scalability. Integrated with Google Calendar, it allowed straightforward organization of meetings with tools to enhance collaboration, including transcriptions and AI capabilities for note summarization. However, room for improvement included better integration with other platforms like Zoom and Microsoft Teams, as well as enhancing features like screen sharing and participant interaction options such as virtual whiteboards and audio sharing.

What are the key features?
  • Screen Sharing: Facilitates presentations and real-time collaboration.
  • Google Suite Integration: Seamless connectivity with Gmail and Calendar for scheduling.
  • Reliable Performance: Consistent quality in video and audio without interruptions.
  • No Time Restrictions: Unrestricted meeting duration enhances flexibility.
  • Scalability: Easily manage a large number of participants.
What benefits should users look for?
  • Flexibility: Adapts to diverse meeting types and requirements.
  • Enhanced Collaboration: Integration with other Google services streamlines communications.
  • Cost-effective Communication: Reduces expenses related to traditional meetings.
  • Simplified Scheduling: Works seamlessly with Google Calendar to organize meetings efficiently.

In education, Google Hangouts [EOL] supported remote teaching and collaboration, while businesses utilized it to maintain communication and productivity across distributed teams, highlighting its role in adapting to remote work needs during the recent pandemic. Its ability to facilitate interactions anywhere made it a valuable tool across industries.

Google
 

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
Information Not Available
Buyer's Guide
Virtual Meetings
January 2026
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