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Cisco TelePresence vs Google Hangouts comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco TelePresence and Google Hangouts based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cisco TelePresence vs. Google Hangouts report (Updated: September 2022).
635,987 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary.""TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."

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"When you get a meeting invitation, it's very easy to just join and go.""Stable communication tool with a good history feature and very easy installation.""The solution is extremely stable.""Communication platform that's effective in project planning, project status communication, and virtual meetings. Setting it up is straightforward.""This is a stable solution.""The technical support team for Google Hangouts has been pretty responsive and could solve whatever challenges arise, within a day or two.""Its ease of use is most valuable. It is just a click, and you're in the system.""Google Hangouts is easy to use and has good performance."

More Google Hangouts Pros →

Cons
"The price of Cisco TelePresence overall should be reduced."

More Cisco TelePresence Cons →

"Maybe they should offer more security features.""I would like for the platform to have a call recording feature in the free version.""Google will not have two identical chat platforms. Google Chat is always a winner because it is compatible with my device.""The stability of Google Hangouts could still be improved. How virtual backgrounds are handled also needs improvement.""There is no delete option for messages which could be an added feature in a future release.""Google Hangouts is not as feature-rich as Slack. Adding more features to this solution would make it better.""Google Hangouts could work on making the service better for slow connections.""Support could be a bit faster."

More Google Hangouts Cons →

Pricing and Cost Advice
  • "Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
  • More Cisco TelePresence Pricing and Cost Advice →

  • "There is an annual subscription to use this solution."
  • "We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
  • More Google Hangouts Pricing and Cost Advice →

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    635,987 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary.
    Top Answer:The price of Cisco TelePresence overall should be reduced.
    Top Answer:When you get a meeting invitation, it's very easy to just join and go.
    Ranking
    16th
    out of 59 in Virtual Meetings
    Views
    1,288
    Comparisons
    864
    Reviews
    2
    Average Words per Review
    236
    Rating
    8.0
    6th
    out of 59 in Virtual Meetings
    Views
    536
    Comparisons
    131
    Reviews
    11
    Average Words per Review
    368
    Rating
    8.4
    Comparisons
    Also Known As
    TelePresence
    Learn More
    Overview
    Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

    Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

    Offer
    Learn more about Cisco TelePresence
    Learn more about Google Hangouts
    Sample Customers
    Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider27%
    Government13%
    Computer Software Company11%
    University6%
    REVIEWERS
    Computer Software Company27%
    Marketing Services Firm13%
    Hospitality Company7%
    Transportation Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    REVIEWERS
    Small Business39%
    Midsize Enterprise30%
    Large Enterprise30%
    Buyer's Guide
    Cisco TelePresence vs. Google Hangouts
    September 2022
    Find out what your peers are saying about Cisco TelePresence vs. Google Hangouts and other solutions. Updated: September 2022.
    635,987 professionals have used our research since 2012.

    Cisco TelePresence is ranked 16th in Virtual Meetings with 2 reviews while Google Hangouts is ranked 6th in Virtual Meetings with 11 reviews. Cisco TelePresence is rated 8.0, while Google Hangouts is rated 8.4. The top reviewer of Cisco TelePresence writes "Responsive support, reliable, and integrates well". On the other hand, the top reviewer of Google Hangouts writes "Good, reliable source of communication, but it is not compatible with every device, it's browser-based". Cisco TelePresence is most compared with Webex, Zoom, Cisco Meeting Server, Polycom RealPresence Clariti and Skype for Business, whereas Google Hangouts is most compared with Zoom and Blackboard Collaborate. See our Cisco TelePresence vs. Google Hangouts report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.