Cisco TelePresence vs Skype for Business comparison

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1,047 views|589 comparisons
83% willing to recommend
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80% willing to recommend
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Executive Summary

We performed a comparison between Cisco TelePresence and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco TelePresence vs. Skype for Business Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money.""PresenterTrack cameras improve the meeting experience.""The SpeakerTrack feature is the most valuable feature.""The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary.""It was stable. So, I would rate the stability a ten out of ten.""The configuration is a valuable.""Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity.""We have a dual screen option to enable video and content sharing."

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"The GUI is very user-friendly.""The most valuable feature is how useful it has been for virtual meetings during the pandemic.""I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time.""The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls.""One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere.""We really like the screen sharing tool. The user experience is smooth, and user-friendly.""People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype""The solution is scalable and is capable of working on every appliance on every operating system."

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Cons
"The tool is expensive.""The price of Cisco TelePresence overall should be reduced.""I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added.""I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy.""The calling features can be improved.""MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."

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"Microsoft Teams, as I see it now, is more useful than Skype for Business.""The integration with Outlook could be improved.""We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question.""The stability could be improved.""I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable.""I feel bored with the look and feel of the tool, so it should be changed.""This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release.""There are issues with the bandwidth, particularly for external meetings,"

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Pricing and Cost Advice
  • "Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
  • "I will rate the tool's pricing an eight out of ten."
  • "The pricing is expensive, therefore I rate it an eight out of ten."
  • "We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."
  • More Cisco TelePresence Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It was stable. So, I would rate the stability a ten out of ten.
    Top Answer:There can be some features to enhance the collaboration. For example, with 50 participants using physical devices, some might want to join from other software like Teams, Link, or Skype. That wasn't… more »
    Top Answer:Overall, I would rate the solution a seven out of ten.
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    9th
    out of 63 in Virtual Meetings
    Views
    1,047
    Comparisons
    589
    Reviews
    5
    Average Words per Review
    340
    Rating
    7.6
    4th
    out of 63 in Virtual Meetings
    Views
    2,839
    Comparisons
    1,073
    Reviews
    23
    Average Words per Review
    332
    Rating
    7.7
    Comparisons
    Also Known As
    TelePresence
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview
    Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.
    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company12%
    Government11%
    Financial Services Firm10%
    University9%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider13%
    University8%
    VISITORS READING REVIEWS
    Educational Organization87%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise8%
    Buyer's Guide
    Cisco TelePresence vs. Skype for Business
    March 2024
    Find out what your peers are saying about Cisco TelePresence vs. Skype for Business and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Cisco TelePresence is ranked 9th in Virtual Meetings with 7 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Cisco TelePresence is rated 8.0, while Skype for Business is rated 7.8. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Cisco TelePresence is most compared with Zoom, Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server. See our Cisco TelePresence vs. Skype for Business report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.