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Cisco Secure Network Analytics vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Reviews on Cisco Secure Network Analytics show mixed ROI perceptions, highlighting both immediate benefits and debated long-term monetary savings.
Sentiment score
6.8
New Relic enhances performance by quickly pinpointing issues, improving application speed and stability, despite occasional pricing concerns.
 

Customer Service

Sentiment score
7.2
Cisco Secure Network Analytics' support is generally well-regarded for responsiveness and expertise, despite occasional difficulty finding the right engineer.
Sentiment score
7.5
New Relic's customer service is praised for quick, helpful support, although some experience variable wait times and off-hour delays.
There is a lack of adequate local support from the Indian side.
For technical support of Cisco, the support they provide depends on how the client procures it, and so far, it's understandable.
Issues that could be solved quickly sometimes take longer because they go around in circles.
 

Scalability Issues

Sentiment score
6.6
Cisco Secure Network Analytics excels in scalability and adaptability, though it can be costly and challenging in data management.
Sentiment score
7.8
New Relic offers reliable scalability for diverse infrastructures, effectively handling thousands of applications and servers with minor concerns.
 

Stability Issues

Sentiment score
8.3
Cisco Secure Network Analytics is highly stable with minimal downtime, improved firmware, and strong reliability reported by users.
Sentiment score
7.8
New Relic is highly stable, handling workloads well, with minor issues quickly resolved and consistently high user ratings.
Cisco products are incredibly stable, boasting a 200% stability.
Once resolved, the system works well, and overall I think it's good.
 

Room For Improvement

Cisco Secure Network Analytics needs better filtering, AI, integration, interface, speed, visibility, management, reporting, licensing, and cost efficiency.
New Relic users seek better pricing, enhanced integrations, improved documentation, and more comprehensive dashboards, alerts, and performance monitoring.
The solution should have the ability to analyze security events not only at the network layer but also at the application and OS layers.
Proper management of the database is also important; it should be centralized for easier data collection from a single database.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
 

Setup Cost

Enterprise users find Cisco Secure Network Analytics costly due to complex licensing, with costs varying widely based on usage.
Enterprise buyers should consider New Relic's complex and potentially expensive pricing model, especially for smaller companies or large deployments.
Cisco solutions are considered to be very expensive.
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions.
 

Valuable Features

Cisco Secure Network Analytics offers visibility, threat detection, and analytics, enhancing security with AI-driven insights and encrypted traffic analysis.
New Relic offers performance monitoring, real-time analysis, error detection, and integration tools, enhancing efficiency and user experience.
The most valuable features include encrypted traffic analytics and the ability to fulfill requirements at the network level.
Every solution is gradually integrated with AI, and Cisco has already implemented AI building features in their solution.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
 

Categories and Ranking

Cisco Secure Network Analytics
Ranking in Network Monitoring Software
33rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
61
Ranking in other categories
Network Traffic Analysis (NTA) (5th), Network Detection and Response (NDR) (7th), Cisco Security Portfolio (8th)
New Relic
Ranking in Network Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Cisco Secure Network Analytics is 1.2%, down from 1.5% compared to the previous year. The mindshare of New Relic is 1.9%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Muhammad Harun-Owr-Roshid - PeerSpot reviewer
Have streamlined network visibility and troubleshooting while seeing benefits from AI integration
In terms of improvements for Cisco Secure Network Analytics, from the implementation point of view, now that AI is in use, some other features need to be upgraded considering AI solutions. Proper management of the database is also important; it should be centralized for easier data collection from a single database. When precise manual analysis is needed, it's sometimes difficult, so having a centralized database will allow network admins to find actual scenarios more effectively, especially since some information may not be visible on the GUI. Cisco should upgrade their hardware part to run the database, because sometimes it cannot handle the load while all features are running in the network. The database management should indeed be centralized because while AI runs behind the systems, central management is essential. For example, in a network with 100 Cisco switches, a few routers, firewalls, and access points, all data generated should be preserved in a central database. This approach simplifies management and analysis for troubleshooting, as GUI interfaces may not always provide visible information. Centralizing the database will allow for better understanding of which information is preserved for each specific device.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Government
10%
Financial Services Firm
9%
Manufacturing Company
9%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Stealthwatch?
The most valuable feature of Cisco Secure Network Analytics is the Threat Intelligence integration.
What is your experience regarding pricing and costs for Cisco Stealthwatch?
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions. However, ...
What needs improvement with Cisco Stealthwatch?
In terms of improvements for Cisco Secure Network Analytics, from the implementation point of view, now that AI is in use, some other features need to be upgraded considering AI solutions. Proper m...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Also Known As

Cisco Stealthwatch, Cisco Stealthwatch Enterprise, Lancope StealthWatch
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Edge Web Hosting, Telenor Norway, Ivy Tech Community College of Indiana, Webster Financial Corporation, Westinghouse Electric, VMware, TIAA-CREF
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Cisco Secure Network Analytics vs. New Relic and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.