Cisco Secure Endpoint vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 10, 2023

We performed a comparison between Cisco Secure Endpoint and VMware Carbon Black Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Features: Cisco Secure Endpoint stands out for its threat-hunting capabilities, sandboxing, and swift response to attacks. Users also praised the solution's seamless integration with Talos for continuous protection. Carbon Black Endpoint is appreciated for its transparency, robust security measures, continuous monitoring, and utilization of cloud technology. Cisco Secure Endpoint could benefit from providing more scenario-based information and a simpler, more customizable main dashboard. Integration with artificial intelligence and IoT is another area for improvement. Carbon Black could enhance its reporting capabilities, endpoint query tools, and compatibility with other systems. Users also suggest improvements in the solution’s forensic tools.

  • Service and Support: Users said Cisco support is efficient and responsive, and customers also found it easy to find answers in the documentation without help. Some users recommend enhancing training programs and streamlining management consoles to further enhance the level of support provided. Carbon Black Endpoint customer service earned mixed reviews, with some users reporting delayed responses or unsatisfactory issue resolution.

  • Ease of Deployment: Users generally found Cisco Secure Endpoint easy to set up, but some users reported challenges related to agent behavior and configuration. The initial installation involves downloading an agent and installing it on endpoints, and the total deployment time ranged from a week to several months. Users say the deployment process for VMware Carbon Black Endpoint is relatively straightforward. The initial setup can be completed in a few minutes or hours, but the total deployment may take anywhere from a few days to several months.

  • Pricing: Cisco Secure Endpoint's pricing is seen as fair and reasonable. Some users requested additional discounts, particularly for educational purposes. Carbon Black Endpoint charges a fixed licensing fee per node. Some users noted that there are cheaper alternatives.

  • ROI: Cisco Secure Endpoint offers cost savings and the potential to earn money by extending services. While some said the ROI of VMware Carbon Black Endpoint was hard to quantify, other users reported successful defenses against malware attacks.

Comparison Results: Our users favor Cisco Secure Endpoint over VMware Carbon Black Endpoint. Cisco Secure Endpoint offers more comprehensive protection, better customer service, and support, making it the preferred choice. Cisco Secure Endpoint has some advanced features for finding and resolving threats that Carbon Black Endpoint lacks. Users also appreciate Cisco Secure Endpoint's pricing, whereas some users say Carbon Black Endpoint has room to improve on price.

To learn more, read our detailed Cisco Secure Endpoint vs. VMware Carbon Black Endpoint Report (Updated: September 2023).
735,226 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great.""I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks.""he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features.""The setup is pretty simple.""It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward.""Fortinet has helped free up around 20 percent of our staff's time to help us out.""The most valuable feature is the analysis, because of the beta structure.""The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."

More Fortinet FortiEDR Pros →

"Cisco has definitely improved our organization a lot. In terms of business, our company feels safer. We actually switched from legacy signature-based solutions to threat intelligence-based and machine learning-based solutions, which is Cisco Secure. This has improved our security significantly, from 10% of signature-based technology security to 99.9% of the current one which we are running. We were happy.""It's quite simple, and the advantage I see is that I get the trajectory of what happened inside the network, how a file has been transmitted to the workstation, and which files have got corrupted.""The console feature gives a centralized management of what's going on, and if something happens, it gives you an alert. So, that's the most important feature for me.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""The most valuable feature of the solution is its technical support.""The VPN is most valuable. It's the best thing in the market today. We can use two-factor authentication with another platform, and we can authenticate with two-factor.""The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful.""Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."

More Cisco Secure Endpoint Pros →

"The product is pretty strong in terms of security and their features are very good in that respect.""The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know.""The whole purpose of the product, like application control, is very good, and also if you need to update some policies, it works well and instantly.""I found the offline scanning to be particularly useful.""It uses machine learning and behavioral analytics for advanced threat detection and response.""I feel that the initial setup was straightforward and not complex.""It has the best live response feature.""I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."

More VMware Carbon Black Endpoint Pros →

Cons
"We find the solution to be a bit expensive.""Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR.""I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""We'd like to see more one-to-one product presentations for the distribution channels.""Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation.""ZTNA can improve latency.""The support needs improvement.""To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."

More Fortinet FortiEDR Cons →

"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""This product has issues with the number of false positives that it reports.""Logging could be better in terms of sending more logs to Cisco Firepower or Cisco ASA. That's an area where it could be made better.""The initial setup of Cisco Secure Endpoint is complex.""It could be improved in connection with artificial intelligence and IoT.""Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems.""The user interface is dull.""The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."

More Cisco Secure Endpoint Cons →

"CB Defense could be more compatible with Linux, and its cloud provision could be improved.""The solution would be more effective if there was a way to block automatically based on behavior.""The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend.""It would be nice to have additional forensic tools that you can build into the back end.""Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming.""They will most likely need to create or include a feature that checks the network.""There's some disparity between the on-premise and the cloud type of application.""In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."

More VMware Carbon Black Endpoint Cons →

Pricing and Cost Advice
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • "Fortinet FortiEDR has a yearly subscription."
  • "It's not cheap, but it's not expensive either."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • "We had faced some license issues, but it has been improved. At the beginning of the implementation, we faced a lot of licensing issues, but now, we have EA licensing, which gives us an opportunity to grow."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "The license is annual. It's a standard license."
  • "Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
  • "This is a really expensive product and we pay licensing fees on a yearly basis."
  • "It is more expensive, but it's worth it. There are no additional costs beyond the standard licensing fee."
  • "The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
  • "In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
  • "The pricing is annually based and operates through another department than mine."
  • "CB Defense is available on a yearly subscription and is priced by the number of endpoints."
  • More VMware Carbon Black Endpoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close… more »
    Top Answer:The price is on the higher side. It's in the upper quadrant. The hardware costs about €100,000 and about €20,000… more »
    Top Answer:There are no issues or drops in the solution's performance...The solution's technical support was helpful.
    Top Answer:My company opts for an annual subscription model to pay for the solution's licensing cost. It is a product that is… more »
    Top Answer:Integration and dashboard are areas with certain shortcomings in Cisco Secure Endpoint. I would like Cisco Secure… more »
    Top Answer:I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR)… more »
    Top Answer:Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
    Top Answer:SentinelOne is hands down my recommended solution. SentinelOne has not been breached and offers upto $1,000,000… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Cisco AMP for Endpoints
    Carbon Black CB Defense, Bit9, Confer
    Learn More
    Cisco
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    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Cisco Secure Endpoint is a comprehensive endpoint security solution that natively includes open and extensible extended detection and response (XDR) and advanced endpoint detection and response (EDR) capabilities.

    Secure Endpoint offers relentless breach protection that enables you to be confident, be bold, and be fearless with one of the industry’s most trusted endpoint security solutions. It protects your hybrid workforce, helps you stay resilient, and secures what’s next with simple, comprehensive endpoint security powered by unique insights from 300,000 security customers and deep visibility from the networking leader.

    Learn more about Secure Endpoint: www.cisco.com/go/endpoint

    Cisco Secure Endpoint was formerly known as Cisco AMP for Endpoints.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Modernize Your Endpoint Protection

    Legacy approaches to prevention leave organizations exposed. Get an endpoint platform that helps you strengthen and unify security tools to see more and stop more.

    Simplify Your Security Stack

    By simplifying endpoint security capabilities with one endpoint agent and console, you can minimize downtime, respond to incidents and return critical CPU cycles back to the business.

    Operate with Confidence

    Modern environments are increasingly complex. VMware Carbon Black is a single source of truth that provides an intuitive understanding of your environment, enabling confident decisions.

    Offer
    Learn more about Fortinet FortiEDR
    Learn more about Cisco Secure Endpoint
    Learn more about VMware Carbon Black Endpoint
    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Comms Service Provider12%
    University6%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government8%
    Manufacturing Company7%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm13%
    Healthcare Company10%
    Manufacturing Company10%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    REVIEWERS
    Manufacturing Company22%
    Computer Software Company15%
    Financial Services Firm10%
    Construction Company10%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government9%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise22%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business33%
    Midsize Enterprise27%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise54%
    REVIEWERS
    Small Business39%
    Midsize Enterprise16%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise55%
    Buyer's Guide
    Cisco Secure Endpoint vs. VMware Carbon Black Endpoint
    September 2023
    Find out what your peers are saying about Cisco Secure Endpoint vs. VMware Carbon Black Endpoint and other solutions. Updated: September 2023.
    735,226 professionals have used our research since 2012.

    Cisco Secure Endpoint is ranked 11th in EPP (Endpoint Protection for Business) with 22 reviews while VMware Carbon Black Endpoint is ranked 13th in EPP (Endpoint Protection for Business) with 26 reviews. Cisco Secure Endpoint is rated 8.4, while VMware Carbon Black Endpoint is rated 7.8. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "The manage, detect, and response feature enables Carbon Black to continuously check logs and advise us on how to improve some of the policies". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas VMware Carbon Black Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security, SentinelOne Singularity Complete and VMware Carbon Black Cloud. See our Cisco Secure Endpoint vs. VMware Carbon Black Endpoint report.

    See our list of best EPP (Endpoint Protection for Business) vendors and best EDR (Endpoint Detection and Response) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.