We performed a comparison between Cisco Secure Endpoint and VMware Carbon Black Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco Secure Endpoint stands out for its threat-hunting capabilities, sandboxing, and swift response to attacks. Users also praised the solution's seamless integration with Talos for continuous protection. Carbon Black Endpoint is appreciated for its transparency, robust security measures, continuous monitoring, and utilization of cloud technology. Cisco Secure Endpoint could benefit from providing more scenario-based information and a simpler, more customizable main dashboard. Integration with artificial intelligence and IoT is another area for improvement. Carbon Black could enhance its reporting capabilities, endpoint query tools, and compatibility with other systems. Users also suggest improvements in the solution’s forensic tools.
Service and Support: Users said Cisco support is efficient and responsive, and customers also found it easy to find answers in the documentation without help. Some users recommend enhancing training programs and streamlining management consoles to further enhance the level of support provided. Carbon Black Endpoint customer service earned mixed reviews, with some users reporting delayed responses or unsatisfactory issue resolution.
Ease of Deployment: Users generally found Cisco Secure Endpoint easy to set up, but some users reported challenges related to agent behavior and configuration. The initial installation involves downloading an agent and installing it on endpoints, and the total deployment time ranged from a week to several months. Users say the deployment process for VMware Carbon Black Endpoint is relatively straightforward. The initial setup can be completed in a few minutes or hours, but the total deployment may take anywhere from a few days to several months.
Pricing: Cisco Secure Endpoint's pricing is seen as fair and reasonable. Some users requested additional discounts, particularly for educational purposes. Carbon Black Endpoint charges a fixed licensing fee per node. Some users noted that there are cheaper alternatives.
ROI: Cisco Secure Endpoint offers cost savings and the potential to earn money by extending services. While some said the ROI of VMware Carbon Black Endpoint was hard to quantify, other users reported successful defenses against malware attacks.
Comparison Results: Our users favor Cisco Secure Endpoint over VMware Carbon Black Endpoint. Cisco Secure Endpoint offers more comprehensive protection, better customer service, and support, making it the preferred choice. Cisco Secure Endpoint has some advanced features for finding and resolving threats that Carbon Black Endpoint lacks. Users also appreciate Cisco Secure Endpoint's pricing, whereas some users say Carbon Black Endpoint has room to improve on price.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The setup is pretty simple."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The most valuable feature is the analysis, because of the beta structure."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Cisco has definitely improved our organization a lot. In terms of business, our company feels safer. We actually switched from legacy signature-based solutions to threat intelligence-based and machine learning-based solutions, which is Cisco Secure. This has improved our security significantly, from 10% of signature-based technology security to 99.9% of the current one which we are running. We were happy."
"It's quite simple, and the advantage I see is that I get the trajectory of what happened inside the network, how a file has been transmitted to the workstation, and which files have got corrupted."
"The console feature gives a centralized management of what's going on, and if something happens, it gives you an alert. So, that's the most important feature for me."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The most valuable feature of the solution is its technical support."
"The VPN is most valuable. It's the best thing in the market today. We can use two-factor authentication with another platform, and we can authenticate with two-factor."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"The product is pretty strong in terms of security and their features are very good in that respect."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"The whole purpose of the product, like application control, is very good, and also if you need to update some policies, it works well and instantly."
"I found the offline scanning to be particularly useful."
"It uses machine learning and behavioral analytics for advanced threat detection and response."
"I feel that the initial setup was straightforward and not complex."
"It has the best live response feature."
"I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."
"We find the solution to be a bit expensive."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"ZTNA can improve latency."
"The support needs improvement."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"This product has issues with the number of false positives that it reports."
"Logging could be better in terms of sending more logs to Cisco Firepower or Cisco ASA. That's an area where it could be made better."
"The initial setup of Cisco Secure Endpoint is complex."
"It could be improved in connection with artificial intelligence and IoT."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"The user interface is dull."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"The solution would be more effective if there was a way to block automatically based on behavior."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"It would be nice to have additional forensic tools that you can build into the back end."
"Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming."
"They will most likely need to create or include a feature that checks the network."
"There's some disparity between the on-premise and the cloud type of application."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
Cisco Secure Endpoint is ranked 11th in EPP (Endpoint Protection for Business) with 22 reviews while VMware Carbon Black Endpoint is ranked 13th in EPP (Endpoint Protection for Business) with 26 reviews. Cisco Secure Endpoint is rated 8.4, while VMware Carbon Black Endpoint is rated 7.8. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "The manage, detect, and response feature enables Carbon Black to continuously check logs and advise us on how to improve some of the policies". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas VMware Carbon Black Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security, SentinelOne Singularity Complete and VMware Carbon Black Cloud. See our Cisco Secure Endpoint vs. VMware Carbon Black Endpoint report.
See our list of best EPP (Endpoint Protection for Business) vendors and best EDR (Endpoint Detection and Response) vendors.
We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
