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Cisco Secure Endpoint vs CyberArk Endpoint Privilege Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
Sentiment score
7.0
CyberArk Endpoint Privilege Manager boosts security, saves resources, and enhances confidence, offering a perceived positive ROI despite quantification challenges.
Deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources.
I consider CyberArk Endpoint Privilege Manager's return on investment to be good since it effectively accomplishes the goals expected from privilege access management solutions.
 

Customer Service

Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
Sentiment score
6.3
CyberArk Endpoint Privilege Manager support is generally rated high, with quick resolutions but concerns about response times and accessibility.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
They respond immediately to our inquiries, resolve issues promptly, and provide valuable guidance, especially in critical situations.
We engage them when needed and receive prompt responses that typically resolve our issues.
Earlier, we received support for normal tickets within a day, but now it takes one or two days to resolve issues.
 

Scalability Issues

Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
Sentiment score
7.7
CyberArk Endpoint Privilege Manager efficiently scales for varied environments, supporting small to large enterprises with a distributed cloud-based architecture.
Cisco Secure Endpoint is definitely scalable.
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
CyberArk Endpoint Privilege Manager is quite scalable.
The available reports and other security tools assist in scaling it according to my organization's needs.
 

Stability Issues

Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
Sentiment score
8.2
CyberArk Endpoint Privilege Manager is stable and reliable, maintaining 99.99% uptime with rare issues and smooth offline adaptation.
We have not encountered any problems.
It is a robust solution that has effectively supported our environment without major issues.
Since implementing it, we have not experienced any outages or stability issues.
CyberArk Endpoint Privilege Manager offers multiple options for creating and stopping policies.
 

Room For Improvement

Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
CyberArk Endpoint Privilege Manager requires improvements in UI, integration, performance, support, threat detection, customization, pricing flexibility, and automation.
The forensic capabilities need enhancement, especially for deep forensic data collection.
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
Currently, no user-based policy option is available inside the EPM console.
Some features provided in the self-hosted version of EPM are not supported in the software as a service version, like connection to some analysis applied by Palo Alto.
 

Setup Cost

Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
CyberArk Endpoint Privilege Manager is costly but considered reasonable for its features, with significant discounts for large enterprises.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
CyberArk Endpoint Privilege Manager is costly compared to other solutions.
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost.
 

Valuable Features

Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
CyberArk Endpoint Privilege Manager enhances security by managing privileges, reducing admin needs, and improving operational efficiency and data protection.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
CyberArk Endpoint Privilege Manager effectively reduces malicious content in applications by allowing us to identify and block dangerous applications.
It allows them to granularly manage controls to prevent some malicious activities on the endpoint machine.
CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks.
 

Categories and Ranking

Cisco Secure Endpoint
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (25th), Endpoint Detection and Response (EDR) (19th), Cisco Security Portfolio (7th)
CyberArk Endpoint Privilege...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Endpoint Compliance (5th), Privileged Access Management (PAM) (4th), Anti-Malware Tools (5th), Application Control (5th), Ransomware Protection (5th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Cisco Secure Endpoint is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.5%, down 1.8% compared to last year.
CyberArk Endpoint Privilege Manager, on the other hand, focuses on Privileged Access Management (PAM), holds 3.2% mindshare, down 3.7% since last year.
Endpoint Protection Platform (EPP)
Privileged Access Management (PAM)
 

Featured Reviews

Ahmed-Dawood - PeerSpot reviewer
A tool that offers good performance and technical support along with great protection to endpoint devices
The vendor from Cisco takes care of the maintenance. We need three people to take care of the tool in case of crashes. From the dashboard, we come to know about everything related to the endpoint. You can take action unless it is not the physical hardware to which something wrong has happened, especially if something wrong happens to the operating system. I would definitely recommend the solution to those planning to use it. To provide endpoint protection, I feel the product should be speedy enough to detect malicious programs and trojans. There are a lot of tools that are not acting as signature-based but as behavior-based antivirus. Cisco Secure Endpoint is required, especially if the customers don't have a sandbox. Overall, I rate the product an eight out of ten.
Sumit Chavan - PeerSpot reviewer
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Manufacturing Company
8%
Financial Services Firm
7%
Government
7%
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about CyberArk Endpoint Privilege Manager?
The most valuable feature of the solution is its performance.
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
 

Also Known As

Cisco AMP for Endpoints
Viewfinity
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
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Find out what your peers are saying about Cisco Secure Endpoint vs. CyberArk Endpoint Privilege Manager and other solutions. Updated: May 2022.
861,803 professionals have used our research since 2012.