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Cisco Secure Access vs Symantec Cloud Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Cisco Secure Access
Ranking in Secure Web Gateways (SWG)
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Firewalls (16th), Cloud Access Security Brokers (CASB) (5th), ZTNA (7th), Secure Access Service Edge (SASE) (7th), Domain Name System (DNS) Security (2nd)
Symantec Cloud Secure Web G...
Ranking in Secure Web Gateways (SWG)
31st
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Cisco Secure Access is 4.0%, up from 1.2% compared to the previous year. The mindshare of Symantec Cloud Secure Web Gateway is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
iboss2.4%
Cisco Secure Access4.0%
Symantec Cloud Secure Web Gateway0.8%
Other92.8%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Vasil Blagov - PeerSpot reviewer
Manager, Network at Duracell International, Inc.
Easy management and security ensure reliable 24/7 connectivity
Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network. Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards. The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Simplifies management by shifting from on-premises solutions to cloud-based
Depending on the complexity of your system, you might need additional help during implementation. Considerations such as whether you’re using federated Active Directory or on-premises Active Directory need to be addressed. While setting up a system can be quick, taking only ten minutes to get started, rolling it out for an enterprise requires careful planning. Ensuring you make the right configuration choices is crucial for a successful deployment. It depends on the size of your deployment. While you can handle the setup, larger deployments might require additional support to manage effectively. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"Its initial setup was straightforward."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"It was a very easy product to install. It can be deployed very fast."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"I rate the stability of Cisco Secure Access as ten out of ten."
"It works well. It hasn't broken. While I don't know enough about all the features yet, it hasn't caused us any problems."
"The most valuable feature is the authentication feature."
"The impact Cisco Secure Access has on protecting my company from threats such as phishing and ransomware is significant."
"I find it an amazing product, and as it is an upgrade for Umbrella, it has all the good sides of Umbrella while removing some bad sides."
"It's pretty streamlined. Everything you need to find is in the GUI interface, and if you have any trouble, it's easy to navigate and get around."
"I would rate the scalability a ten out of ten."
"We have a dedicated account team, so we've got all the people we need to engage with if there's an issue."
"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."
"The product is easy to install and deploy on the cloud."
"This solution does not require much administration."
 

Cons

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"File integrity monitoring would be very advantageous as an additional feature."
"The reporting feature needs improvement."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Cisco Secure Access may not seamlessly integrate into such settings, although it performs well in a Cisco-based environment."
"It is expensive."
"Throughout my experience with Cisco Secure Access, I have had some stability and reliability issues, including lagging when accessing the portal."
"In my opinion, Cisco Secure Access could be improved by potentially incorporating features that other brands have been using. I"
"If the FTD devices themselves, the Firepower Threat Detection system, those are the firewalls themselves, the individual appliances, weren't so tightly coupled to FMC, I'd probably appreciate them as a product more."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."
"Cisco is not well accepted in the market since they are somewhat behind their competitors."
"The way that we're using Cisco Secure Access today, it doesn't scale with the growing needs of our organization, however, if we leveraged more of the cloud services, it would fit better."
"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."
"The product is cost-effective, considering its features, technology, and support services."
"WSS runs slowly sometimes, I would like for this to be looked into."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"For what you get, it's a fair price in comparison to other products."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The price is fixed and affordable."
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881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
7%
Construction Company
6%
Financial Services Firm
17%
Performing Arts
12%
Manufacturing Company
12%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Cisco Secure Access?
Cisco Secure Access regularly requires patches that need to be installed. During downtime or after hours, patches nee...
What is your primary use case for Cisco Secure Access?
I use Cisco Secure Access for Secure Access Service Edge (SASE), which provides me with secure identity-based access ...
What advice do you have for others considering Cisco Secure Access?
Multi-organization might be a feature on Cisco Secure Access, but my clients are private companies that haven't merge...
What needs improvement with Symantec Web Security Service?
Most products in this space are still maturing. Organizations rushing toward implementing zero-trust models often enc...
What is your experience regarding pricing and costs for Symantec Cloud Secure Web Gateway?
Symantec is now part of Broadcom, and their pricing is comparable to others in the market. It's reasonably priced rel...
What advice do you have for others considering Symantec Cloud Secure Web Gateway?
Customers are increasingly adopting web isolation to enhance their network security. While this technology is costly,...
 

Also Known As

iBoss Cloud Platform
No data available
Symantec Web Security Service
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Information Not Available
Find out what your peers are saying about Cisco Secure Access vs. Symantec Cloud Secure Web Gateway and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.