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Cisco Secure Access vs CloudLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in Cloud Access Security Brokers (CASB)
3rd
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
72
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (9th), ZTNA (6th), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (2nd)
CloudLock
Ranking in Cloud Access Security Brokers (CASB)
23rd
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of Cisco Secure Access is 5.1%, up from 4.8% compared to the previous year. The mindshare of CloudLock is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access5.1%
CloudLock0.9%
Other94.0%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
reviewer779877 - PeerSpot reviewer
Senior Software Engineer with 501-1,000 employees
Screens sensitive data but it should be a bigger part of an end-user device
The only improvement is that it has to be a bigger part of an end-user device. It should look at how endpoints appear on the EDR rather than creating an API to integrate into the agent app which need additional development effort. We have to integrate the source code into the system endpoint and make it as part of the connected app.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Secure Access has protected our company against threats such as phishing or ransomware, as we have seen it successfully address various cybersecurity vulnerabilities."
"Cisco Secure Access has helped my organization significantly, especially when we went through a cyber event and lost all our previous remote access, and we were able to get Cisco Secure Access up within seven days and roll it out to all our people to get everybody back online."
"Any tool that provides telemetry through logging is a particularly good fit for us because we have to really automate our monitoring."
"Based on ROI, Cisco Secure Access is worth the investment, as it is a core security product that allows customers to measure their ROI effectively."
"What I appreciate about Cisco is that everything they do is precise and works well without any issues."
"Our security posture has improved significantly with Cisco Secure Access."
"It is very good technology overall, and Cisco simplifies it for us and for their customers."
"Overall, Cisco Secure Access has been a valuable component of our security strategy."
"I like CloudLock because when data gets sent out, I do not want it to get out of the environment."
"The solution is very stable and reliable."
"I like CloudLock because when data gets sent out, I do not want it to get out of the environment. In today's world, a lot of users will remotely use the application. It screens all of the sensitive data. That data will really be as part of the environment that you do not want it to be part of. CloudLock is protection for sensitive data."
"CloudLock is a great solution if you use multiple cloud systems like Google, Salesforce, AWS, and so on, because you can scan all systems with one tool."
"It is a good CASB solution for protection of collaboration of content."
"It allows us to know where sensitive data is really stored and offers the ability to quarantine based on data types and sharing criteria."
"The cloud infrastructure is the solution's most valuable feature."
 

Cons

"TAC engineers just exit the call once their shift timing ends."
"In my view, to improve Cisco Secure Access, any agentic AI applications or features should be added in."
"My experience with customer support for Cisco Secure Access has been okay, but it is not very fast."
"I have had experience with customer service and technical support already. It was not very good because we always have to escalate to engineering with our problems, so the TAC cannot help us."
"In my opinion, Cisco Secure Access could be improved by potentially incorporating features that other brands have been using. I see benefits from features offered by competitors, which could enhance the Cisco experience if adapted thoughtfully."
"The ease of managing Cisco Secure Access is quite challenging; it is not user-friendly, and we have to involve too much time to review the information available in the dashboard, which can be confusing."
"Cisco Secure Access can be improved by developing a portal to control all tools together, which is the feature I want most as we are on this journey and learning about it."
"Cisco could add new features in the future, such as enhanced automation capabilities."
"Like all CASB products, this product also needs to expand its capabilities and features in order to increase scope of application."
"The only improvement is that it has to be a bigger part of an end-user device."
"As long as this issue exists, CloudLock or any other product is only a band-aid solution."
"The only improvement is that it has to be a bigger part of an end-user device. It should look at how endpoints appear on the EDR rather than creating a separate agent. We have to integrate the source code into the system endpoint and make it an agent."
"The solution needs to have better integration capabilities. I have a lot of customers asking about how they can integrate it better."
 

Pricing and Cost Advice

"For what you get, it's a fair price in comparison to other products."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise13
Large Enterprise36
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Before adopting Cisco Secure Access, we primarily relied on traditional VPN-based remote access solutions combined with supporting security tools for web filtering, access control, and visibility. ...
What is your primary use case for Cisco Secure Access?
Cisco Secure Access serves as our primary solution for providing secure remote access to corporate applications and resources for a distributed workforce. We use it to enforce consistent security p...
What advice do you have for others considering Cisco Secure Access?
My biggest piece of advice is to approach Cisco Secure Access as a strategic, zero trust initiative rather than simply a replacement for traditional VPN technology. Organizations get the most value...
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Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Dominion Enterprises, Quality Distribution, Clark Construction Group LLC, Ahold, Middlesex Hospital, Austin Community College (ACC), Dominion Enterprises, The United States Holocaust Memorial Museum, Oakland Unified School District, Sunnova, Damballa, Financial Times, Boise State University
Find out what your peers are saying about Cisco Secure Access vs. CloudLock and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.