NETSCOUT nGeniusONE and Cisco DNA Center compete in network management and performance monitoring. NETSCOUT nGeniusONE appears to have the upper hand due to its robust packet capture capabilities, providing more detailed insights into network performance.
Features: NETSCOUT nGeniusONE offers comprehensive packet capture functionality, interoperability with multiple platforms, and in-depth network visibility. Cisco DNA Center is equipped with a centralized dashboard for unified network management, integration with Cisco devices, and effective network automation solutions.
Room for Improvement: NETSCOUT nGeniusONE could improve its user interface, provide better training resources, and enhance support for managing its functionalities. Cisco DNA Center needs to improve integration with older hardware and third-party solutions, resolve data correlation latency issues, and simplify its deployment process.
Ease of Deployment and Customer Service: Both NETSCOUT nGeniusONE and Cisco DNA Center primarily offer on-premises deployment, with NETSCOUT supporting hybrid and private cloud environments. While both solutions provide satisfactory technical support, NETSCOUT is noted for its dedicated onsite support, and Cisco sometimes requires advanced expertise for deployment.
Pricing and ROI: NETSCOUT nGeniusONE is perceived as expensive but offers substantial value in troubleshooting efficiency and network visibility, positively impacting ROI. Cisco DNA Center, although costly for smaller enterprises, provides comprehensive network management, deemed worth the cost for larger organizations through improved network uptime and reduced troubleshooting times.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
I would rate Cisco support easily at nine out of ten.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
The solution is highly scalable and accommodates the growth needs effectively.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
When we communicate problems, they solve them effectively.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The deployment part is definitely an area for improvement.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
The cost depends on the size of the customer, as sizing controls the pricing.
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds.
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
| Product | Mindshare (%) |
|---|---|
| NETSCOUT nGeniusONE | 2.9% |
| Cisco DNA Center | 0.7% |
| Other | 96.4% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 9 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 7 |
| Large Enterprise | 52 |
Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.
Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.
What are the solution's most important features?In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.
NETSCOUT Network & Application Observability enhances network operations by offering powerful packet analysis and real-time insights. It transforms raw data into intelligence and simplifies troubleshooting, ensuring effective monitoring across diverse platforms.
NETSCOUT Network & Application Observability delivers comprehensive visibility and interoperability with a single pane of glass to aid in quick troubleshooting and traffic monitoring. It provides real-time insights and metrics that enhance network evaluations, helping transform raw data into actionable intelligence for better performance monitoring across diverse environments. However, it faces challenges like complexity, non-intuitive dashboard setup, and high server requirements. Enhancements in data analysis, visualization, and security features, along with improved integration with other products and detailed alerts, are needed.
What are the key features of NETSCOUT Network & Application Observability?
What benefits do users highlight?
NETSCOUT Network & Application Observability is widely implemented in industries such as telecom and banking for network troubleshooting and application performance management. It helps in monitoring infrastructure, capturing unknown traffic, and managing bandwidth. The tool supports security alerts, real-time communications analysis, and proactive monitoring of remote sites, aiding in efficient network operations and enhanced end-user experience.
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