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Check Point Infinity vs SUSAN by ServQual-Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Check Point Infinity
Ranking in AI Security
4th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
41
Ranking in other categories
Advanced Threat Protection (ATP) (9th), AI-Powered Cybersecurity Platforms (7th), AI Observability (11th)
SUSAN by ServQual-Security
Ranking in AI Security
121st
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
GRC (17th)
 

Featured Reviews

Chetan Bhati - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Improves daily threat prevention with real-time detection and requires better alert tuning for faster prioritization
Check Point Infinity is powerful, but there are a few areas that could improve. The learning curve for new users can be steep, especially when managing multiple modules like CloudGuard, Quantum, and Harmony together. Some alerts can be overwhelming, making it harder to prioritize without fine-tuning. While automation helps, occasional manual adjustments are still needed. Overall, it is strong, but simplifying onboarding and alert management would make it even better. Integration with third-party tools could be smoother. The reporting dashboard could be more customizable for quick insights. Performance on very large networks can sometimes slow during updates. Overall, while the platform is strong, improving user experience, alert management, and integration would make it even more efficient for daily operations.
reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
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Top Industries

By visitors reading reviews
Security Firm
21%
Educational Organization
10%
Computer Software Company
10%
Manufacturing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise9
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about Check Point Infinity?
Check Point Infinity's threat prevention capabilities benefitted our organization.
What needs improvement with Check Point Infinity?
Check Point Infinity could be improved with more intuitive documentation.
What is your primary use case for Check Point Infinity?
Check Point Infinity is used primarily for consolidating security across networks, including cloud and on-premise, and endpoints under one architecture. It is relied upon most for unified threat pr...
What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
 

Also Known As

R80, Infinity
No data available
 

Overview

 

Sample Customers

Edel AG
Information Not Available
Find out what your peers are saying about Check Point Infinity vs. SUSAN by ServQual-Security and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.