"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"Forensic Analysis provides a complete analysis of threats via detailed reports."
"The graphical interface is very easy to use and intuitive, which greatly facilitates the work and greatly facilitates the work and the location of threats on the users' computers."
"We're able to secure all endpoints and manage them from a single console."
"The rollout and management of devices were very simple."
"SandBlast Agent is always working in the background collecting sensitive data, forensics, and notifying users whenever there is a chance of a brute-force attack into our systems. Otherwise, it has been protecting our data at various geographies along with the endpoints that we set up on the cloud. They have been able to filter out or thwart any attacks from the very word, "Go," and make our work very safe and smooth."
"The most useful feature so far has been having a functioning and up-to-date anti-malware scanner."
"There's the possibility of being able to do the administration from the Check Point portal, maintaining control and visibility of the different security events at all times."
"One of the most valuable features is the Threat Emulation and Threat Extraction. These features are able to scan email attachments before the user is able to access the file and then provide a safe copy of the attachment. Malicious files never get to the users machine. This is a very valuable feature of this solution."
"When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help."
"Previously, we had some processes related to incident response which required more steps. We needed to upload to VirusTotal, Sandbox, et cetera. Now, this process is shortened because all of the information we need is already in SentinelOne. We can briefly analyze and even respond from one management console. If someone has SOC, using the API, they can control everything. It's very cool. I think this is the future."
"It is a good endpoint solution. That's the reason we chose it. We looked at other solutions, such as CrowdStrike, and based on the cost and the services it delivers, it was the better choice."
"The customer support for this solution is good."
"The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."
"I really love how simple and effective the product is. I really love the visibility it gives me into the endpoint. I really love that they open their product to the customer to enhance it with custom-made software, giving you the APIs to program it. Those are all things competitors don't have."
"The Storyline feature has significantly affected our incident response time. Originally, what would take us hours, now it takes us several minutes."
"The best thing SentinelOne has done for us is that it gives us insight into the endpoints. We never had insight into lateral movement threats before. Once a threat known as Qbot gets on the network, it actually spreads throughout sub-networks quickly. SentinelOne has detected that and saved our bacon. We were able to get in there and stop the threat, lock it down, and prevent it from actually spreading through. It would have been 50 or 60 computers. It had spread through in a few minutes. We have a lot of HIPAA data and FERPA data that we need to keep protected."
"I would like to see integration with Cisco Analytics."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"It could be improved in connection with artificial intelligence and IoT."
"The GUI needs improvement, it's not good."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"Support's service and the response times can be improved. The triaging of the tickets takes a long time and the tickets are only resolved with escalations."
"The solution could be improved in the future with a way to provide online training to customers for free, as other providers do."
"As I understand there will be a URL filtering feature included with the browser agent in the future. This will allow URL filtering without the need for a Gateway Device. This is something I am looking forward to and would be a great addition to list of features."
"There are still functionalities that I have not been able to fully test and I would like to spend more time using the tool before offering an opinion to the IT Central community on this point."
"Sometimes, the Cloud Management Portal can become unresponsive or take a long time to process a query. This in turn will cause the browser to freeze, which will require closing and reopening of your browser."
"Specifically, there are gaps when it comes to security."
"Sometimes the portal loads slowly which should be improved."
"Sometimes, with a lot of clients (1,000) the UI is a bit sluggish."
"In terms of improvement, they should work on agents' updates because that is not a strong part. It's not their strong point. It's not straightforward to upgrade agents. I send them questions about it. They already worked on this and they promised that in the next release that they will show me their solution for it. But this year I have had complaints about agents' updates, that they aren't clear."
"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future."
"They can improve the administrative interface. They can make it more user-friendly."
"If it had a little bit more granularity in the roles and responsibilities matrix, that would help. There are users that have different components, but I'd be much happier if I could cherry-pick what functions I want to give to which users. That would be a huge benefit."
"It's good on Linux, and Windows is pretty good except that the Windows agents sometimes ask for a lot of resources on the endpoints. That could be in the fine-tuning for scanning. In Mac, they are complaining about the same problems, that it's using a lot of resources, but that could also be that we have to configure what it is scanning and what it should not scan. Currently it scans everything."
"There is an area of improvement is agent health monitoring, which would give us the ability to cap and manage resources used by the SentinelOne agent. We had issues with this in our environment. We reached out to SentinelOne about it, and they were very prompt in adding it into their roadmap."
"I would like to see a better control panel for the managed service side of it."
"As a cloud-based product, there is a minimum number of licenses that need to be purchased, which is unfortunate."
Check Point Harmony Endpoint is ranked 7th in Endpoint Protection for Business (EPP) with 48 reviews while SentinelOne is ranked 2nd in Endpoint Protection for Business (EPP) with 28 reviews. Check Point Harmony Endpoint is rated 8.8, while SentinelOne is rated 9.2. The top reviewer of Check Point Harmony Endpoint writes "Resilient by design, provides redundancy, and offers ongoing constant improvements". On the other hand, the top reviewer of SentinelOne writes "Made a tremendous difference in our ability to protect our endpoints and servers". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Bitdefender GravityZone Ultra, whereas SentinelOne is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Darktrace and Cortex XDR by Palo Alto Networks. See our Check Point Harmony Endpoint vs. SentinelOne report.
See our list of best Endpoint Protection for Business (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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