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Cerbrec Intelligent Operations Platform and AI Agents vs Glean Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Cerbrec Intelligent Operati...
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
AI Agent Builders (12th)
Glean Platform
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (2nd), Search as a Service (4th), AI Agent Builders (4th), AI Software Development (10th), AI Customer Support (7th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2801832 - PeerSpot reviewer
SVP of Technology
Automation has unified workflows and now drives AI-orchestrated operations for our teams
We are a sports tech company building the new standard in athlete visibility, and we rely heavily on Cerbrec's AI expertise and AI agent development to help make what we do possible. Our primary use case is automating operational workflows without heavy custom coding Cerbrec has significantly…
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The insights provided by the dashboard are excellent."
"I really like Screen Recording because it is used to record a task or a series of actions."
"The technical support is fine. As soon as we raise an issue, we can get the technical support that we need. They provide the solutions to our issues."
"The Automation Anywhere University is a good tool. It goes topic-by-topic with real-time examples."
"Automation Anywhere is unlike any other software; Automation Anywhere provides me with my bread and butter, and I just love the tool."
"It is easy to automate SAP by using Cloning and Metabot."
"The data capture feature is very valuable. I know there are also some elements where you have to be able to incorporate AI, but I haven't gotten to that level yet."
"It's very easy to use. It helps streamline manual processes."
"Cerbrec’s ability to rapidly prototype solutions, test them, and make changes has allowed them to leapfrog similar solutions in terms of value delivery."
"Cerbrec has significantly improved our operational efficiency by unifying disparate workflows into a single AI-orchestrated system."
"Glean Platform offers excellent user interface design and integration capabilities with other platforms."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"Life became so easy when we started using Glean Platform."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
 

Cons

"The support and user community need improvement. For example, it would be nice to have a place for those who create bots to have a place to share information and success stories."
"The local support in Brazil could improve. While it has gotten better in the last few months, we've struggled as a global company trying to contact them sometimes."
"Reporting could be better because there is a little bit of overkill in getting information about the utilization of the bot license. This could be a little bit improved."
"The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview."
"It would be nice to have the IQ Bots integrated with the Enterprise Edition without requiring extra licenses. That would be great."
"It is not able to use OCR effectively and has limited usability."
"There could be more training provided by Automation Anywhere."
"The setup and deployment processes for this product also need to be improved, e.g. made easier."
"Documentation for advanced agent customization is good, but it could include more real-world examples."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"Sometimes Glean Platform gets slowed down."
"There are multiple ways in which Glean Platform can be improved."
 

Pricing and Cost Advice

"The price of this product is good."
"This is a comprehensive automation offering with a scalable architecture and flexible pricing models."
"Approximately, for a developer, it is around $750 for a license a year. For Bot Runners, it is about $550."
"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."
"We have saved customers 400% in terms of time saved by implementing this product."
"The cost of Automation Anywhere is high in Turkey due to the weak economy."
"One of the things that will be good for the community will be to get the free version to download, which came out just a month ago called Community Edition. So, you can actually download it and try it for yourself."
"It is not cheap, but we are able to get an ROI."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
No data available
Financial Services Firm
17%
Manufacturing Company
12%
Outsourcing Company
10%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Cerbrec Intelligent Operations Platform and AI Agents?
Pricing is competitive, especially with the claimed cost savings over fully custom development. Pricing was flexible ...
What needs improvement with Cerbrec Intelligent Operations Platform and AI Agents?
Documentation for advanced agent customization is good, but it could include more real-world examples. I know they ar...
What is your primary use case for Cerbrec Intelligent Operations Platform and AI Agents?
We are a sports tech company building the new standard in athlete visibility, and we rely heavily on Cerbrec's AI exp...
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there wa...
What needs improvement with Glean Platform?
In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or somethi...
What is your primary use case for Glean Platform?
I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-d...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Glean Work AI Platform
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
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Find out what your peers are saying about Cerbrec Intelligent Operations Platform and AI Agents vs. Glean Platform and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.